Post on 09-Jul-2020
Housing with care and support; learning resources which may meet identified needs
Sheltered housing and supported housing
3
Introduction In 2014 Skills for Care carried out research on emerging and changing roles in the extra care housing sector.1 Through our research and since we found out that those working across housing with care and support, in whatever setting, had some priority topic areas where they felt development opportunities were lacking. For all types of housing with care and support services including those supporting people with dementia, people with learning disabilities, people with mental health problems and older people they told us these were (in no particular order):
■ Assistive technology ■ substance misuse ■ partnership/multi agency working ■ outcomes based approaches ■ preventative approaches ■ negotiation and advocacy ■ business analysis and development ■ leadership skills including coaching.
In order to help housing with care and support employers find useful development, both at manager and front line staff level on these topics, we have produced this short document aimed at helping employers find learning specifically aimed at those working in housing with care sector on these topics.
The document is split into the type of service provided (i.e. supported housing, floating support, home improvement agencies and housing with care (including extra care housing). Each section then documents what is currently available to meet the identified needs described above and is appropriate for those working in that particular service type. Of course, these are not definitive separations and it may be worth viewing other sections on other types of service to see where they may be overlap or more of what the reader is looking for.
This is by no means a comprehensive guide and should not be treated as such. It aims to pinpoint some useful resources to specified areas of concern. For an assurance of quality, Skills for Care would also recommend finding and using an endorsed learning provider via our endorsement framework. The Skills for Care Endorsement Framework is a mark of quality for the adult social care sector.
Endorsement is about identifying and promoting high quality learning and development providers and programmes that are relevant and fit for purpose within the sector.
You can find a provider, find a course or apply to become an endorsed provider online at: www.skillsforcare.org.uk/endorsement.
1 New, Emerging and Changing job roles; adult so¬cial care in extra care housing’. Skills for Care, 2014 see; http://www.skillsforcare.org.uk/Document-library/NMDS-SC,-workforce-intelli-gence-and-innovation/Re-search/new-emerging-changing-job-roles-extra-housing/new-emerging-changing-job-roles-report.pdf
4
Type of Housing with care and support
Housing with care and support is a diverse sector, with services being provided in many different ways to a variety of people with support needs. This section is aimed at those working in sheltered housing and supported living. Sheltered housing - These are schemes designated for older people and usually with some form of housing related support provided usually through visiting services but in some cases with resident scheme managers. There is no on-site care provision and schemes are not registered with the Care Quality Commission.
Supported housing - these are housing schemes in which all residents have support needs which are met as part of living in the accommodation; typical client groups include learning disability, mental health, homeless people. The support provided is linked to the accommodation but is tailored to meet individual need. Where personal care is provided this will be regulated by the Care Quality Commission.
Potential sources of development and support.
1. Housing LIN 42. Social Care Institute for Excellence (SCIE) 53. Foundation for Assistive Technology 64. Action on Elder Abuse 75. End of Life Care Resource Pack 86. End of Life Care in Extra Care Housing resource pack 97. Stategic housing for older people resource pack 108. Centre for housing and support good practice resources 119. AT dementia 1210. Social care TV 1311. Mulbery House DVDs 1412. Chartered intitute of housing courses 15
13. Centre for housing and support e-learning for professionals working in housing related support 1614. Health and social care NVQ/QCF certificate 1715. Disabled living foundation housing related training 1816. Housing e-Academy 1917. LinQs Business Support and training consultancy 2018. BVS training 2119. MENCAP training 2220. Stroke Association training 2321. St John Ambulance training 2422. Shelter training 2523. Southdown housing association training and consultancy 2624. Institute of Public Care courses and consultancy 2725. Housing and support alliance 2826. Opus Pharmacy Services 2927. AFTA though dementia training 3028. Dementia Adventure 31
5
1 Housing learning and information Network (Housing LIN) website
Audience Managers, Frontline staff
Description Website offering a range of information on housing and housing-related matters for housing, health and social care professionals in England involved in planning, commissioning, designing, funding, building and managing housing with care for older people.
Web address www.housinglin.org.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
6
2 Social Care Institute for Excellence (SCIE)
Audience Managers, Frontline staff
Description Resources available for people working with adults’, families’ and children’s care and support services across the UK, including services such as health care and housing.
Web address www.scie.org.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
7
3 Foundation for Assistive Technology (FAST)
Audience Managers, Frontline staff
Description Information resource to individuals seeking assistive technology and those providing such solutions. Funding changes mean that this resource is no longer being updated.
Web address www.fastuk.org
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
8
4 Action on Elder Abuse
Audience Managers, Frontline staff
Description Organisation established to prevent abuse of older people by raising awareness, education, research and information.
Web address www.elderabuse.org.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
9
5 End of Life Care Learning Resource Pack
Audience Managers, Frontline staff
Description A practical tool providing information and guidance on areas such as medication and pain management, mobility, religious, cultural and spiritual needs issues and common symptoms at end of life. The DVD was produced in 2009. Access is more limited now and it may be necessary to contact Housing 21 directly.
Web addresswww.housingandcare21.co.uk/news/news-archive/2009-news-archive/end-life-care-dvd-launched/
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
10
6 End of life care extra care housing: learning resource pack for housing, care and support staff
Audience Managers, Frontline staff
Description Resource pack covering all aspects of preparing for and dealing with issues around end of life.
Web address www.housinglin.org.uk/Topics/type/resource/?cid=8615
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
11
7 Extra Care Housing and Dementia Commissioning Checklist
Audience Managers
Description Tool designed for managers of Extra Care Housing, commissioners and other stakeholders to help them to commission Extra Care schemes which meet the needs and aspirations of people with dementia and their families.
Web addresswww.housinglin.org.uk/Topics/browse/HousingandDementia/Commissioning/?parent=5048&child=7950
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
12
8 Strategic Housing for Older People (SHOP)
Audience Managers
Description Resource pack which provides information for local strategic commissioning, planning and investment decisions to improve the range of housing options for older people
Web address www.ipc.brookes.ac.uk/shop.html
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
13
9 Centre for Housing and Support Good Practice Resources
Audience Managers, Frontline staff
Description A range of training options, including e-learning courses for housing-related support.
Web address www.chs.ac.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
14
10 AT Dementia
Audience Frontline staff
Description Website which provides information, courses and guides around dementia and assistive technology aimed at people with dementia
Web address www.atdementia.org.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
15
11 Social Care TV
Audience Frontline staff
Description Online training for frontline staff covering a range of topics including dementia care and care planning
Web address www.social-care.tv
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
16
12 Mulberry House DVDs
Audience Frontline staff
Description DVDs offering training covering a wide range of social care issues
Web address www.mulho.com
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
17
13 Chartered Institute of Housing courses for housing qualification
Audience Managers, Frontline staff
Description Online and classroom training related to housing and housing related support, including telecare
Web address www.cih.co.uk/qualifications
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
18
14 Centre for Housing and Support eLearning courses for professionals working in housing-related support services
Audience Managers, Frontline staff
Description Qualifications and training for sheltered and supported housing staff and managers
Web address www.chs.ac.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
19
15 Health and Social Care NVQ/QCF Certificate
Audience Frontline staff
Description Level 2 certificate which teaches participants how to deliver an excellent level of care, develop a clear understanding of their specific role and responsibilities, create a safe and healthy environment and have your achievements acknowledged.
Web address http://www.skillsforcare.org.uk/qualifications
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
20
16 Disabled Living Foundation housing related training
Audience Frontline staff
Description Training around manual handling and assistive technologies for people with disabilities
Web address www.dlf.org.uk/training/courses
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
21
17 Housing e-Academy
Audience Frontline staff
Description e-learning for staff working in the social housing sector
Web address www.housingea.co.uk/pricing
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
22
18 LinQs Business Support and Training Consultancy
Audience Managers, Frontline staff
Description Training aimed at people working in the care sector
Web address www.linqs.co.uk/course-areas
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
23
19 BVS training
Audience Frontline staff
Description Provider of DVD and online training
Web address www.bvs.co.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
24
20 MENCAP training
Audience Frontline staff
Description Courses on working with people with learning disabilities
Web address www.mencap.org.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
25
21 Stroke Association training
Audience Frontline staff
Description Training aimed at informing people about recognising and dealing with stroke and the after effects
Web address www.stroke.org.uk/professionals/stroke-training
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
26
22 St John Ambulance training
Audience Frontline staff
Description First aid and health and safety training
Web address www.sja.org.uk/sja/training-courses.aspx
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
27
23 Shelter training
Audience Managers, Frontline staff
Description In-house and public training around a range of housing issues
Web address www.england.shelter.org.uk/professional_resources/training_and_conferences
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
28
24 Southdown Housing Association training and consultancy
Audience Managers, Frontline staff
Description Training and consultancy in care and supported housing
Web address www.southdownhousing.org/services/training-consultancy
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
29
25 Institute of Public Care courses and consultancy
Audience Managers
Description Consultancy, training and workshops covering a range of areas related to care and housing, plus online resources.
Web address http://ipc.brookes.ac.uk/courses/default.htm
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
30
26 Housing and Support Alliance
Audience Managers, Frontline staff
Description Advocacy and support organisation for people with learning disabilities
Web address www.housingandsupport.org.uk/about-us
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
31
27 Opus Pharmacy Services
Audience Frontline staff
Description Medication training for all sectors
Web address www.opuspharmserve.com
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
32
28 AFTA Thought dementia training
Audience Managers, Frontline staff
Description Dementia awareness training
Web address www.aftathought.co.uk/dementia-awareness-training/
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
33
29 Dementia Adventure
Audience Managers
Description Training, research and consultancy provider which uses income to fund nature-based activities for people with dementia.
Web address www.dementiaadventure.co.uk
Resources suitable for staff working with:
People with dementia
People with learning disabilitiesPeople with mental health problems
Older people
Specific skills Assistive technology Preventative approaches
Substance misuse Negotiation and advocacy
Partnership/multi-agency working
Business analysis and development
Outcomes-based approaches Leadership skills including coaching
Type of resource offered
Courses On the job/coaching
Seminars or workshops Training materials
Events Guide or toolkit
E-Learning Consultancy
Video/DVD
34
This is by no means a comprehensive guide and should not be treated as such. It aims to pinpoint some useful resources to specified areas of concern. For an assurance of quality, Skills for Care would also recommend finding and using an endorsed learning provider via our endorsement framework. The Skills for Care Endorsement Framework is a mark of quality for the adult social care sector.
Endorsement is about identifying and promoting high quality learning and development providers and programmes that are relevant and fit for purpose within the sector.
You can find a provider, find a course or apply to become an endorsed provider here;www.skillsforcare.org.uk/Standards/Endorsement-framework/Endorsement-framework.aspx
twitter.com/skillsforcare
facebook.com/skillsforcare
linkedin.com/company/skills-for-care
Skills for CareWest Gate6 Grace StreetLeedsLS1 2RP
T: 0113 245 1716E: info@skillsforcare.org.uk
skillsforcare.org.uk
© Skills for Care 2015