Post on 16-Jun-2020
Learning, Adopting, Using and Benefitting from Sustainable Tourism Indicators
Gloria Crabolu
University of Surrey
g.crabolu@surrey.ac.uk
@GloriaCrabolu
@GloriaCrabolug.crabolu@surrey.ac.uk
Four incremental steps
3
Learn about indicators
Adopt indicators
Use indicators
Benefit from indicators
@GloriaCrabolug.crabolu@surrey.ac.uk
Learning about indicators
4
Why do we need sustainable tourism indicators?
Collect baseline data Stakeholder dialogue and collaboration
Benchmark yourself
Forecast
Measure progress
Identify the strongest and weakest links
Demonstrate willingness to progress
Be accountable and visible
Why
@GloriaCrabolug.crabolu@surrey.ac.uk
Learning about indicators
5
Case Study: Visit South Sardinia
Use sustainability indicators to create dialogue amongst stakeholders
@GloriaCrabolug.crabolu@surrey.ac.uk
Adopting Indicators
6
How to select indicators? How can you interpret the data?
Identify what your destination needs
Look for existing data (interdisciplinary teams)
Benchmarking
Indicators need to reflect your territorial reality
HowNational and regional level
Private sector
Citizen-generated data
@GloriaCrabolug.crabolu@surrey.ac.uk
Adopting Indicators
7
Case Study: Montecatini Terme
Collaborate with local universities to kickstart the implementation of the indicators
@GloriaCrabolug.crabolu@surrey.ac.uk
Using Indicators
8
How do we make sure indicators lead to change ?
How
Avoid jargon
Easy to understand data
Clear recommendations
Show examples
Exploit the media
Storytelling
@GloriaCrabolug.crabolu@surrey.ac.uk
Using Indicators
9
Case Study: Durbuy
Use indicators to justify funding for sustainability measures
@GloriaCrabolug.crabolu@surrey.ac.uk
Benefitting from indicators
10
How to upscale from an individual sustainability measure to a complete sustainability strategy?
How to upscale
Keep challenging today’s values
Contextualise your sustainability programme
Continuously reskill staff
Set targets Keep the healthy competition
@GloriaCrabolug.crabolu@surrey.ac.uk
Benefitting from indicators
11
Case Study: Green Scheme Slovenia
Use indicators as part of a national certification programme
@GloriaCrabolug.crabolu@surrey.ac.uk
Thank you for your attention!
Team
Prof. Xavier Font
x.font@surrey.ac.uk
Gloria Crabolu
g.crabolu@surrey.ac.uk
Dr Joseph Kanterbacher
j.kantenbacher@surrey.ac.uk
Dr. Anna Torres-Delgado
anna.torres@cett.cat