The cantankerous road from innovation to delivery

Jas Chong

Molly Kirk

Learn, Unlearn, Relearn

Jas

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Molly

The Dunning-Kruger Effect

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Peak of Mt. Stupid

Valley of Despair

Slope of Enlightenment

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Design Build QA

Build

Test

Learn

Setting It Up

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Design Enablement & Tech Enablement Squad to “Discover”

Delivery Squad to “Deliver”

Separate “Ego”s Common “Insistence”s

2 “Speed”s Dual “flow”

Accept Rework User first first

Balance Discovery & Delivery Make peace with flowback Expect Defects

DesOps & DevOps tool chain

Tech &

6 https://www.youtube.com/watch?v=K-Yv-UdsmSo

Actual Team Setup

DESIGN

DELIVERY

Hi-Fi Design

Scrum Master Product Ownership QA

User Testing FE Development API Development

BE Development

Product Backlog Mobile Architecture Working Software

User ResearchProduct Vision High Level ArchitectureLow-Fi Design

DesirabilityViability Validation

TECHNOLOGY

Customer Journeys, Wireframes, Visual Design High Level Architecture, FE Components, APIS

If I Could Do Over Team SetupProduct Chapter

Design Chapter

Tech Chapter

QA Chapter

Scrum Chapter

DISCOVERY

DELIVERY

Hi-Fi Design

Scrum Master QA

User Testing FE Development API DevelopmentBE Development

User ResearchProduct Vision High Level ArchitectureLo-Fi Design

Desirability FeasibilityViability Validation

Product Ownership

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It is impossible to unlearn without having learned something first.

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“We are like children building a sand castle. We embellish it with beautiful

shells, bits of driftwood, and pieces of coloured glass. The case is ours, off

limits to others. We’re willing to attack it if others threaten to hurt it. Yet

despite all our attachment, we know that the tide will inevitably come in and

sweep the sand castle away. The trick is to enjoy it fully but without clinging,

and when the time comes, let it dissolve back into the sea.”

- Pema Chodron

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What If Design = Development?