Learn more about our members at: www.psnetwork.ca

Del Chatterson

Michael Hiles& Associates Inc.

Michael Hiles

Carlo De Rose

Chris Murray Vince Santaguida

Margot E. Uson

Morrie WeinbergRobin Whitrod,

CA

Morrie Weinberg & Associates Inc.

Gillian Leithman

Marco Della Rocca

Jerry Cytryn

Strategies for Managing Key Business Assets

by

Marco Della Rocca

Gillian Leithman

Vincent Santaguida

Marco Della Rocca

Strategies to better position your company

in lease negotiations

Real Estate Costs

Usually represents a company’s 2nd greatest expenditure

Marketplace Highlights

Downtown Vacancy Rates

9.0%6.8%6.8%6.5%

5.4%4.8%

6.1%

9.6%10.5%

10.5%9.3%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

2002 2003 2004 2005 2006 2007 2008 2009Q1

2009Q2

2009Q3

2009Q4

Period

Per

cen

tag

e

Vacancy

• Factors Building Owners Consider in Lease Negotiations

• Company Specifics

• Leasehold improvements and other incentives

• Deposits and guarantees

• Competitive Factors

• Factors Agents take into Consideration when Negotiating with Building Owners

• Vacancy rates

• Size of tenant • Tenant’s willingness to move

• Landlord’s interest in tenant

• Conditions of offer to lease

• CASE STUDY #1 (Move from traditional office to mixed-use office)

Pre-Move Situation– 2,700 sq. ft. – 15 employees– Gross Rent = $ 25.00 / sq. ft. ($ 67,500 / year)

Post-Move Situation– 3,500 sq. ft.– 20 employees– Gross Rent = $ 13.00 / sq. ft. ($ 45,500 / year)– Savings of $ 110,000 over 5 years

• CASE STUDY #2 (Strategic choice of building)

Client Requirement– Approx. 1,500 sq. ft. (5-7 employees)– “Class A” office space – Ville St-Laurent

Final Solution– Prime building– Minor leasehold improvements required– 45% vacancy– Amazing pre-occupancy period

• CASE STUDY #3 (Move from inefficient office space to loft style space)

Pre-Move Situation

– Inefficient office space (industrial building)– Off island location– Employees scattered throughout building – Wanted to re-locate on island and design new corporate

headquarter that made a statement while keeping costs in check

– Important selection criteria – environmentally friendly and socially responsible office space

• CASE STUDY #3 (Move from inefficient office space to loft style space)

Post-Move Situation– 6,074 sq. ft.– Near Metro– 25 employees (growth to 33 employees)– 4 offices, 2 meetings rooms, 20+ work stations– Comparison space options ranged from mid-teens to

$30.00. Main competition = $21-22 Gross– Avg. Gross Rent = $ 17.65/sq.ft. ($107,206 / year)– Included leasehold improvements/interior design– Full build-out of raw space to client’s exact

specifications

• CASE STUDY #4 (Industrial Built-to-Suit/Sale/Lease-back)

Requirement

– Heavy industrial / manufacturing– Move from an older inefficient building – Expansion from 50,000 to 100,000 sq. ft.– Ample outdoor storage

• CASE STUDY #4 (Industrial Built-to-Suit/Sale/Lease-back)

Built-to-Suit Solution

– Modern and energy efficient building– State-of-the-art robotics/technology– Fully controlled construction/improvements– Not dictated by developer– Lower lease-back rental rates – Sold new building to institutional investor– Sold old building to plastics injection company

• In summary….

• Understand your options

• Consider marketplace alternatives

• Timing is important

• Be prepared before negotiating

• Work with a professional that knows the marketplace

THANK YOU.Questions?

Marco Della Rocca

Gillian Leithman

Passing the Baton

PASSING THE BATON

Gillian Leithman, MScDirections Third Age Consultants Inc

NASA CASE STUDY

““Even when government officials talk about returning to the moon, few mentioned the simple and startling fact that the US space agency has forgotten how to get there”

Nasa Manager Confession

• Do you know how many people in your organization plan to retire in the next 5 years?

• Do you have a plan in place to minimize corporate memory loss?

• If you are a business owner who plans to retire in the next 5 years, have you chosen a successor and started grooming him/her to take over?

QUESTIONS TO KEEP IN MIND

Today’s objectives

• Raise awareness

• Provide you with solutions

IntergenerationalConflict

Knowledge TransferChallenges

Talent Shortage

DisruptiveDemographics

Current Context

Disruptive Demographics

Talent Shortage

Intergenerational ConflictIntergenerational Conflict

The perfect Storm

Solutions

Human resources

IT solutionsKnowledge management

HR strategies• Workforce Audit• Succession Planning & Career

development• Performance Appraisals • Compensation• Clear career paths• Older worker friendly policies

Knowledge management

• Explicit • Tacit• Recovery

Not just what, but who!

IT solutions

• Web 2.0• Wikis• Podcasts• Videos• Lessons learned

Executive Exit• Planning should occur 3-5 years prior to

exit• You must train your successor• Ensure that successor has competencies

to run the business while you are still there!

Fostering a KT Environment

• Build a business case• Secure financing• Understand employee motivations• Adequate Time

Looking for Partners

Gillian Leithman

THANK YOU.Questions?

Vincent Santaguida

MultiCIM Technologies Inc

Information Asset Management

Surmounting the challenges

Value of information assets?

Information assets include:

E-Mails Images & Graphics

Office Docs

ELECTRONIC FILES

PAPERFILES

Digital Docs

Paper vs Digital information asset value?

Digital Docs

PAPERFILES

ELECTRONIC FILES

What are mission critical files and what is their value?

Problem with ad hoc file management

Simple and ideal file management

ASRS – Automated Storage and Retrieval System

Requires only: ID Location

Simple and ideal file managementProblem for humans:• (ID?) Can not remember precise file

names.• (Location?) Can not remember

folder names.• Inconsistent naming/storing of files.• No standards or policy• Free for all!

Simple file management strategy for all?

Structured file naming and storage A strategy that enables:• File naming and storage policy per

business activity.• Best practices for electronic filing and

retrieval throughout the organization.

It works because it is based on the simple premise that if you name it properly and store it properly as per a prescribed policy, you and everyone else will be able to retrieve it.

Others using this strategy

What is structured file naming? Structured file naming is the combining of multiple information

elements separated by delimiters (e.g. underscore “_”) to compose a unique information-rich file name.

Project

•GGBRIDGE•JCARTIER• VICTORIA•BROOKLYN•HUMBER

Activity

•PAINT•PRIME•WELD•REPAIR•RESURFACE•SAND-BLAST

Doc Type

•QUO•LTR•INV•PO•CON•SPEC•REP

Description

•Free Text

Version

•N•A•N-N•A- N•A-A

EXT

•pdf•doc•xls•ppt•dwg•jpg

Examples: GGBRIDGE_PAINT_QUO_RAILINGS_V01.pdf

GGBRIDGE_WELD_SPEC_RIVETS- 500_V1-02.dwg

What structured file names look like:

1. Use short and simple folder names and folder structures.

2. Put just the right amount of elements in the structure for easy retrieval and identification.

3. Use the underscore (_) as element delimiter.

4. Use the hyphen (-) to delimit words within an element or capitalize the first letter of each word.

5. Elements should be ordered from general to specific detail of importance as much as possible.

Structured file naming – 10 Rules

Structured file naming – 10 Rules

6. Dates should be ordered: YEAR, MONTH, DAY. (e.g. YYYYMMDD, YYYYMMDD, YYYYMM).

7. Personal names within an element should have family name first followed by first names or initials.

8. Abbreviate the content of elements whenever possible.

9. Version control should start with V followed by at least 2 digits.

10. Prefix the names of the pertinent sub-folders to the file name of files that are being shared. via email.

Lets you name, store and retrieve any file

Office Docs

E-Mails Images & Graphics

Digital Docs

The benefits• Improved collaboration

• Operational continuity

• Reduced duplication

• Increased efficiency

• Increased productivity

The biggest challenges are:• LEADERSHIP

• Communication

• Establishing filing and storage policies

• Encouraging collaboration

• Monitoring

• Managing behaviour

Conclusion• Your information assets are valuable and they should

be easily retrievable at all times.• Structured file naming and storage is an easy and

economical strategy for managing your files• You have a strategy – what is needed is Leadership

to take the initiative to apply it.

THANK YOU.Questions?

Vincent Santaguida

Learn more about our members at: www.psnetwork.ca

This presentation can be found at: www.psnetwork.ca/resources.php

Del Chatterson

Michael Hiles& Associates Inc.

Michael Hiles

Carlo De Rose

Chris Murray Vince Santaguida

Margot E. Uson

Morrie WeinbergRobin Whitrod,

CA

Morrie Weinberg & Associates Inc.

Gillian Leithman

Marco Della Rocca

Jerry Cytryn

Merci et Bonne Journée