Learn How Tablet Mobility is Transforming the Way We Do Business

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Transcript of Learn How Tablet Mobility is Transforming the Way We Do Business

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Learn How Tablet Mobility Is Transforming The Way We Do

BusinessTRAVIS HOOPER, VP, Product and Strategy, ArmorActive

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f17 How Tablet Mobility

Is Transforming The Way We Do BusinessTravis HooperArmorActive | VP Product and Strategy January 17, 2017

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Mobility The ability to move or be moved freely and

easily

Flexibility

Portability

Adaptability

Nimble

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Tablet Trends: Enterprise

4

340% Since 2012

45M

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The customer experience is at the epicenter for all brands, in all industries, in all parts of the world. Digital enablement is leading the strategic agenda in the boardroom.

Customer Engagement:

6

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Digital strategy on the corporate agenda

Brands wanting an intimate experience with customers

Differentiated experience

Government funding driving adoption

Operational efficiencies and cost reductions

Staying Relevant & Innovative

Factors Driving The Tablet Mobility Agenda:

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Tablets were designed as a consumer producto Entertainmento Emailso Gaming

How do you secure the tablet, while allowing for?o Interactivityo Connectivity o Mobility

What tablet and operating system to use? What software to use?

Challenges For Tablet Mobility Deployments:

Customer Engagement

Mobile Device OEM

Channel / Integrators

Peripherals

Software

How to integrate into existing IT infrastructure?

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RETAIL SEGEMENT OVERVIEW

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RETAIL TRENDS• Retailers have historically been very

progressive with customer engagement initiatives.

• Utilizing significant investments in Digital experiences is now driving physical experience in stores – Omni-channel, Look Books, and Catalog Extension.

• POS market contains many players, however, EMV and mPOS initiatives are driving investments.

Retail Use Cases

• POS and mPOS• Self Service Checkout• Catalog Extension• Interactive Display• Catalog / Product Locator• Loyalty Program• Gift Registry• Back of House• Credit Application

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RETAIL STATS60%

Retailers surveyed said mobility and marketing

were their top two digital priorities.

54MmPOS units installed

globally by 2019.

50%Reduction in checkout times after deploying

mobile POS solutions.

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RETAILPOPULAR USE CASES

POS/mPOS (Mobile POS)

The mobility aspect of the mPOS device helps merchants provide a more personalized experience to customers.

Digital Signage / Kiosk

Omnichannel retailing will facilitate everything from checking stock to locating products and completing online purchases… all while in-store.

Using technology to create efficiencies by integrating your inventory, labor scheduling and employee management software.

Back of the House Technologies

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RETAILWHY MOBILITY MATTERSRetailers are using mobile devices to provide a differentiated customer experience while solving tough retail pain points such as EMV transition, line busting and building customer loyalty.

Customer Experience Improvements

Increase Sales and Conversions

Less Expensive and Easier Solution

Easily Accept Mobile Payment Options

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Keys to Successful Retail Mobility SolutionsRETAILAccessory & Payment Integration

Connectivity and Power Management

Security (Loss Prevention)

Easy To Interact With Tablet

Cleanability & Human Factor

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Execution Examples by Vertical and Use Case.

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Hawaiian Airlines Customer Kiosks• Full Metal Jacket Enclosure +• Gravity Flip Pro Mount

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iPad Mini 900 positions

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iPad Air Enterprise Tablet Lite

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500 + Units Enterprise Tablet Lite™

Credit Checks

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VIDEO LOOPING SIGNAGE

LeBron’s ‘Unkwn’ Store

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CATALOG LOOK BOOK & ORDERING

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PRODUCT INFORMATION

FurnitureLand & King Arthur

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Application (use case) Trends

Evolve Enclosure / Gravity Flip Pro Mount

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7 Thank You

To Learn More Visit: ArmorActive.com

Travis HooperArmorActive | VP Product and Strategy