LeanUX 2015 talk: From Connection to Value Network

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Transcript of LeanUX 2015 talk: From Connection to Value Network

@somesheep - LeanUX NYC 2015

From Connection to Value Network

Regardless of what we discover, we understand and truly believe that

everyone did the best job they could, given what they knew at the time, their

skills and abilities, the resources available, and the situation at hand.

- Norm Kerth

THE AGILE PRIME DIRECTIVE

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

1980 1990

2000

@somesheep - LeanUX NYC 2015

Degrees of Separation

Increase in probability that a person is obese given that a social contact is obese (%)

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

It is not the consciousness of men that determines their being, but, on the contrary, their social being that determines their consciousness. - Karl Marx

0

@somesheep - LeanUX NYC 2015

Protectors of value

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

PM0BAs

@somesheep - LeanUX NYC 2015

Protectors of value

IT Services

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

Testers

Developers

Developers

Developers

Infrastructure

Operational Support

Service Mangers

PM0BAs

@somesheep - LeanUX NYC 2015

Protectors of value

IT Services

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

Testers

Developers

Developers

Developers

Infrastructure

Operational Support

Service Mangers

PM

0BAs

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

Cordial hypocrisy

Because of loyalty or fear

Pretend that there is trust when there is none

Being polite when there is cynicism - Fernando Flores

C Y A@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015 copyright @agilesensei used with permission

Blame flow Distrust

ENABLE A LEARNING MINDSET

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BLAME IS A DISCHARGE OF DISCOMFORT - Brené Brown

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@somesheep - LeanUX NYC 2015

Blame is a reflex We do it without much

cognitive activity

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

Blame is a discharge of discomfort - Brené Brown The core of the illusion is that we believe that we understand the past. - Daniel Kahneman

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Increased Scanning Make discomfort normal

Protectors of value

IT Services

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

Testers

Developers

Developers

Developers

Infrastructure

Operational Support

Service Mangers

PM0BAs

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

A mindset for response

• Re-express your targets position • List Points of Agreement • What have you learned • Present your view within the shared context -Anatol Rapoport

ONE DOES NOT SIMPLY

BECOME COLLABORATIVE @somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

John Lord Alderdice

@somesheep - LeanUX NYC 2015

Trusting creates options in relationships

TRUST IS AN OUTCOME

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Trust is the metric by which we (subjectively) assess the quality of social connection.

@somesheep - LeanUX NYC 2015

@somesheep - LeanUX NYC 2015

Value Network

A set of connections between organisations, and/or individuals interacting with each other to benefit the entire group. - Investopedia

@somesheep - LeanUX NYC 2015

Homo dictyous - Network man Because we are connected to others, and because we have evolved to care about others, we take the well-being of others into account when we make choices about what to do.

Christakis & Fowler@somesheep - LeanUX NYC 2015

DO MORE SHIT TOGETHR! THANK YOU

@somesheep - LeanUX NYC 2015