CONTACT ME!

Dr.-Ing. Javier Villalba-Diez www.hoshinkanriforest.com

h4lean@gmail.com

(CPD)nA

My name is H4. and I can show you how to

achieve your Lean Strategic Goals while increasing trust

with...

When we talk about processes, we talk about a system

that transforms an input into a more valuable output.

All systems have certain limits!

Raw Materials

Cash

Technology

Management

Customers

Systems are, by nature

inter-dependent

At any point in time, the most important input for a system is the one

that limits it the most.

There are differences…

For this reason, our organizations need more process thinkers, that are able to identify proper frames to understand

such systems… like

complexity, feedback loops or the variability related to

the system.

It is a useful Metaphor to think of (Check-Plan-Do-…-

Act) (CPD)nA as a frame.

(CPD)nA is the frame with which we take the “bull by its horns” and guide

it…

… by making each Process Owner (PO) response able for his or her process.

Now let me show you how.

The first thing to understand is that (CPD)nA is a Process

oriented frame of thought. Not a Problem Solving one.

We could solve acute problems with

(CPD)nA…

… but it would be like curing a broken

leg with an aspirin…

The process goal of (CPD)nA is double: (1) to reduce variability of the system and (2) to improve the system´s performance.

Process KPI

Time

A process is a Value Stream

But… How can we

best measure the process?

What is the KPI?

Each KPI assigned to a PO…… is like a knife that

constrains her moves.

A good way to know if a KPI is a

process KPI is to prove it to be fractal.

The Sierpinski triangle is a good way to visualize a fractal structure.

Process KPI Output KPI

Find your balance!

Usually Leaders tend to define only Output KPIs. It is important

to find a balance between Output KPIs and Process KPIs.

HOSHIN KANRI will help you find that balance.

The DNA Routine of any Process is Check-Plan-Do-Check-Plan-

Do-… Act (CPD)nA

All you need is an A3 paper and

a pencil.

Look for Muda-Mura-Muri and understand why they happen.

Your (CPD)nA should look like this so far…

The foundation of (CPD)nA are two: 1. Our understanding of the current

state of Gemba. 2. Our will to perform KAIZEN.

In order to continually

improve, the PO must invest angry

in the system constantly.

At this point, you might be worried, that your (CPD)nA is almost empty.

Maybe your boss is pushing for results.

Well, guess what. (CPD)nA is designed to develop your character,

so do not give in to inner or outer pressure and take time to analyze.

In the moment you know where the process is, guide

it towards KAIZEN.Gather a group of POs touching the process

and analyze in the Plan.

PO´s Round Table

At this point of the process it is important to connect emotionally with others.

Nobody will care how much you know until they know how much you care.

We can standardize the

analysis process…

Step

Step

Step

Left BrainRight Brain

Whole Brain

Prioritization StatisticsCorrelations

With the left side of the brain, you can understand Gemba in

numbers and graphics

Brainstorming on why you are facing the 3M

s is a creative task.

First ask situational

questions…

… then ask WHY.

By now your (CPD)nA

should look like this…

Your process is an inter-connected reality where

everything influences everything else.

Electric

Hydraulic

People

MechanicToo fast or too much action

might get things worse!

After the Analysis in Plan the temptation of

creating magic long action plans is huge.

Do not fall in this trap!

In Do define one action…

… and nail it down!

Then go to Gemba…

… and try to understand how the

action influenced the process.

Gain

If the action was

successful, include it in the standard

in Act.

Repeat this (CPD)nA until you have achieved a “Plateau” in the KPI. Then

close the Standard in Act.If you follow

this (CPD)nA I guarantee you a black

belt in KAIZEN in a very short

time!

Never, never, never stop performing

(CPD)nA!

Think of (CPD)nA as waves in the sea.