Post on 23-Jan-2017
PowerPoint Presentation
Leading with Lean
Philip HoltHead of Operational ExcellenceAccounting Operations
Founded in 1891
HQ in Amsterdam NL
Brand Value > $10Bn
Sales of circa. 21Bn
Green Product Sales > 11Bn
Circa. 108K Employees
R&D Investment of 1.6Bn
Present in over 100 Countries
About Royal Philips
The Leadership Problem
Only 13% of Employees worldwide are engaged at work Sources: Gallup 2013 Employee Engagement Survey & Harvard Business Review 2013
24% of Employees are actively disengaged71% of Senior Executives rank Employee Engagement as very important for Organisational Success
?Be a Yardstick of Quality. Some people arent used to an environment where excellence is expected
The Mindset
Leading with Lean
Philip Holt
Leadership Activism
FROM:Advocate / Involved
To:Activist / Committed
Set Targets
Delegate
Support
Observe
Achieve Targets
Lead
Participate
Role Model
Virginia Mason
Start of the 21st Century:Survival
Poor retention
Leadership Change
A Defective Product (34% rate)
The Challenge:Who is our Customer?
Processes designed around staff, not Patients
Patients care too low
Virginia Mason
you need to have visible and committed Leadership not advocacy leadership Dr. Kaplin
The VMPS(Virginia Mason Production System)
Visible Leadership
Genchi Genbutsu (go see)
At the Gemba (where possible)
Must be fact based
Not just for Manufacturing
The Workplace as a Showcase of Excellence
Living the Lean Principles
Not just being seen; supports Activist Leadership
Understanding the status now
Building Trust
Check = Care
Mosquito Leadership
Infects the Organisation with Change
Influences beyond their sphere of control
Takes a Thought Leadership role
Disruptive not a nuisance
Challenges the Status Quo
Lives the Culture that the Organisation wants
Coaching Leadership
FROM:Directive / Telling
To:Coaching / Asking
Micro-Manager
Expert
Command & Control
Distrust
Opinion Based
Remote / Distant Problem Solving
Hire and Instruct
Short-Term View
Strategist
Leader
Agree & Expect
Entrust
Fact Based
Problem Solving at the Gemba
Hire and Learn
Long-Term Vision
Philip Holt
Lean Leadership
Leadership Activism provides the essential elements of Role Modelling and leading by exampleMosquito Leadership multiplies the Leaders impact beyond their span of control, which will usually, even in the case of Senior Leaders, be quite smallVisible Leadership ensures that the employees see what the Leader is doing and helps to engage the team membersCoaching Leadership moves from directive to coaching leadership and enables sustainable improvementThank you!
Philip Holt
LinkedIn: Philip HoltWebsite: leadingwithlean.comTwitter: @LeanMaster1
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Copyright Royal PhilipsSTRICTLY CONFIDENTIAL DO NOT USE OR REPRODUCE WITHOUT WRITTEN PERMISSION
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