IT Asset Management A Three-tiered Approach

Andy Parker Solutions Expert

LANDESK

§  Global Secure Proven Expertise in:- §  Unified Endpoint Management §  Secure Configuration Management §  IT Service Management §  IT Asset Management

§  Visionary and Leader in Gartner Magic Quadrants

The IT Asset Management Reality

of businesses don’t know if they have the right licenses 78% average true-up cost for companies over $50m revenue $263,000

Percentage of companies audited in the last 24 months 37% Number of Microsoft customers audited in 2013 30,000

Risk and Reward

At LANDESK We Believe ITAM is…

People Technology

More than EndPoint, more than Premise More than Licenses and Software

More than ITAM More than Integrated

Important to I.T. and the Customer of I.T. Important to LANDESK

A Three-tiered Approach

§  Asset Discovery

§  Asset Intelligence

§  Lifecycle Management

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Tier One - Asset Discovery

§ Asset Scanning

§ Manual Input

§  Import Asset Data

All Assets Are Important

Vendor Visibility and Integration

Connectivity powers IT Asset Management Bring together asset data across your environment. Integrate, report and take action across your Systems, Mobile and ITSM tools.

Tier Two – Asset Intelligence

§ Asset Normalization

§ EULA Awareness

§ Asset Mapping

Software Asset Dashboard

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Compliance Management – Out Of Compliance

Compliance Management – True Up Costs

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Software Reclamation

License Optimization

Tier Three – Life Cycle Management

The impact of Off-Boarding

Most Rogue Ex-Employees Have Access

actually logged into accounts after leaving the company 49% retained access to confidential or highly confidential data 45%

of Ex-employees are walking away with their passwords 89%

still had access to accounts payable they used when working for a previous company 24%

Process Driven Asset Management

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Contract Management

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Asset Management Processes

Software Audit and Reconcile

Software Catalog

Hardware Catalog

Hardware Disposal

Asset Lifecycle

Contract Management

Corporate Governance

Supplier Management

Asset Repository

Hardware Loss / Theft

Hardware Refresh Cycle

Workspace, Dashboard,

Alerting

Discovery & Dependency

Hardware Change

Software Removal

Compliance Warehouse Stock Control

Hardware Procurement

Hardware Request

Software Procurement

Software Request

Software Clawback

Software Patching

Software Change

Loan/Lease

Financial Management

ITAM Maturity with LANDESK ITAM Suite

INSIGHT Gain Asset Intelligence Discover Consolidate Start SLM

CONTROL Achieve Asset Control with Asset Lifecycles Connect to 3rdParty vendor sites and APIs Introduce ITAM basic principles

MANAGE Comprehensive IT Asset Management though ITAM Processes Extend to mature SAM & HAM best practice and proven management processes Extend Process-Driven behaviour

LEAD Integrate for Best Practice Combined ITAM & ITSM and more Financial Mgnt Combine and Integrate IT Asset Management with IT Service Management for joined up, measurable and improvable IT Combined

The LANDESK ITAM Solution

Asset Manager Workspace

Software License Monitoring

Software Reclamation

Discover Hardware & Software Purchases User Lifecycle

Automation

Third-party Connectors

Asset Management

Integrate, take action and automate Extend the value of your systems management tool by monitoring your assets through their entire lifecycle and taking action.

Thank You

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Andy Parker e: andy.parker@landesk.com

t: AndyRAParker