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KOGNITO at-risk for Faculty & Staff Course Completion Guide

1. Register for the course through myUCF (my.ucf.edu). Use your NID and password to log in.

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You will likely be asked to authenticate your login. If you need help, contact the UCF IT Support Center to request assistance using multifactor authentication. Email: servicedesk@ucf.edu | Website: www.servicedesk.ucf.edu | Phone: (407) 823-5117

Once you are logged in to myUCF, click Employee Self Service.

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Next, click Learning and Development.

Next, click Request Training Enrollment.

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Click Search by Course Name.

Type in Kognito at-risk and click Search.

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Click View Available Sessions.

Click the Session Number for the first available session and confirm your registration on the next screen. IMPORTANT! Be sure to select the session with the next future date.

You will receive an email shortly confirming your registration. After that, you will be able to access the training through Webcourses.

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2. Access Kognito through Webcourses Navigate to Webcourses.ucf.edu or click on the Webcourses@UCF link in myUCF.

If prompted, log in using your NID and password.

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Kognito will appear on your Webcourses dashboard.

If Kognito does not appear, check your Courses list.

If you still do not see Kognito, wait 24 hours and check again. If you still do not see Kognito, then ask for help. During periods of high volume, it can take our system some time to process your registration.

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3. Take the Course The Kognito at-risk for Faculty and Staff Webcourse contains all the instructions you need to complete the online training module. Please read the instructions carefully.

When you click the Complete the Kognito training link, you will be taken to the UCF Kognito website. Click where indicated to sign in with your NID and password.

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Click to launch at-risk for Faculty & Staff.

Most employees are able to complete the training with no problems, but a few issues have occurred. Here are some helpful tips:

• Make sure your browser pop-up blockers are disabled and your cache is cleared. If you need assistance disabling pop-up blockers, contact the UCF IT Support Center (Email: servicedesk@ucf.edu | Website: www.servicedesk.ucf.edu | Phone: (407) 823-5117). Instructions for clearing your cache can be found here: https://cdl.ucf.edu/support/webcourses/browser/cache/.

• If you are currently a UCF student, or have been a student in the past, you may need to complete a few extra steps. Please review the student instructions in Webcourses.

• In Kognito’s self-report section, employees in UCF colleges should choose their College only. Employees in administrative departments should choose their Department only.

• If you do not see your college or department listed, please select “Other” in the respective drop-down menu, and notify hrconnection@ucf.edu. You may proceed, and your completion of the training will be appropriately credited because you registered for the course through myUCF.

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4. Complete the “Quiz” in Webcourses After taking the course, you must go back to Webcourses and complete the “Quiz.” Click the Quiz Page link to access the quiz.

Click on Affirmation of Kognito Completion.

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Click the button next to the affirmation statement, then click Submit Quiz.

Thank you for completing the Kognito at-risk for Faculty & Staff Training. With your help, UCF will be better able to serve and support our students.

If you need additional assistance with UCF course access, please contact hrconnection@ucf.edu.

If you have issues with the Kognito training module, email support@kognito.com, or call 866-449-8834.