A Famous Entrepreneur

A presentation by:Shraddha Agarwal – BPT09012

“King of Retail”

Mr. Kishore Biyani

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ABOUT KISHORE BIYANI

•Belongs to business family(cloth trading) •Graduated in commerce from HR college, Mumbai•Introvert and shy natured person• Logical questing and reasoning•Was very pro change

What made him an Entrepreneur ??

•Dying family business•No organized Retail Chain•Resources•Risk taker•Initiator•Influencer

Kishore Biyani,

Managing Director of The Future Group

The Evolution of Kishore Biyani-

1987-88 – He began manufacturing trousers

1988-92 – He got BARE jeans and John Miller in the Indian

market

1997 – 2001 -He launched his stores starting with the private label Pantaloons, department stores and then other formats

2006 – Biyani commands over 1.3 million sq ft of retail space

GUIDING PRINCIPLES

Leadership: to be a leader, both in thought and business.

Respect & Humility: to respect every individual and be humble in his conduct.

GUIDING PRINCIPLES

Valuing and Nurturing Relationships: to build long term relationships.

Adaptability: to be flexible and adaptable, to meet challenges.

Flow: to respect and understand the universal laws of nature.

Kishore Biyani is the Managing Director of Pantaloon Retail (India) Limited and the Group Chief Executive Officer of Future Group.

He has led Pantaloon Retail’s emergence as the India’s leading retailer operating multiple retail formats that now cater to almost the consumption basket of a large section of Indian consumers.

Kishore Biyani led the company’s foray into organized retail with the opening up of the Pantaloons family store in 1997. This was followed in 2001 with the launch of Big Bazaar, a uniquely Indian hypermarket format that democratized shopping in India. It blends the look, touch and feel of Indian bazaars with aspects of modern retail like choice, convenience and quality. This was followed by a number of other formats including Food Bazaar, Central and Home Town.

The year, 2006 marked the evolution of Future Group, that brought together the multiple initiatives taken by group companies in the areas of Retail, Brands, Space, Capital, Logistics, Media & Brand Factory.

• Headquartered in Mumbai

• Employees over 30,000 people.

• Pantaloon Retail is the flagship company of

Future Group

• Has over 1000 stores across 61 cities in India

Retail

Brands

Consumer Finance

Insurance

Capital

Ventures

Media

Logistics

Leisure & Entertainment

Shopping Malls

Knowledge Services

E-Tailing

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Retail Format observed at PantaloonsRetail Format observed at Pantaloons

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STORE DESIGN & LAYOUT

PRICINGPRICINGHigh turnoverHigh turnover

Low turnoverLow turnover

High MarginHigh MarginLow MarginLow Margin

Since Pantaloons provides products to a potentially large number of customers at Since Pantaloons provides products to a potentially large number of customers at affordable prices, it falls in the High Turnover - Low Margin Category.affordable prices, it falls in the High Turnover - Low Margin Category. 14

CUSTOMER RELATIONSHIP MANAGEMENTCUSTOMER RELATIONSHIP MANAGEMENTTo survive in the tough competition Pantaloon uses different strategies to attract customers and to retain them.To survive in the tough competition Pantaloon uses different strategies to attract customers and to retain them.– EventsEvents

– FestsFests

– Loyalty programsLoyalty programs

– Gift VouchersGift Vouchers

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ENTREPRENEURIAL DECISIONS

What makes Pantaloon a well managed Business??

• Robust Backend

• Partnership with SAP

• Strong Management bandwidth

• Recruiting more than 500 people every month.

• Pantaloon as a preferred employer of choice in Retail.

• Balanced Scorecard as a motivation tool.16

PROPERTY SIGN UPS

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FUTURE GROUP’S VISIONVISION STATEMENT

We Shall DeliverEverythingEverywhereEverytime for,Every Indian Customer,

in the most profitable manner.

Pricing Overall shopping experience Give Special offers Private label brands Focus on regional products Collaboration with major FMCG

companies Planned logistic network

Social corporate responsibility.

COMPETITIVE ADVANTAGE

FINANCIALS FOR YR 2008-09Net Cash Generated by Operating Activities 206.11crores.Net Cash from Financing Activities 626.72 crores.Net Current Assets 3,218.18 crores.Net income of 7,764.80 crores.

FUTURE GROUP - MILESTONES

FUTURE GROUP - MILESTONES

•1987 Incorporated as Manz Wear Private Limited. •1991 Launch of BARE•1992 IPO•1994 The Pantaloon Shoppe •1995 John Miller•1997 Pantaloons •2001 Big Bazaar, India’s first hypermarket•2002 Food Bazaar•2004 Central – ‘Shop, Eat, Celebrate In The Heart Of Our City’ - India’s first seamless mall is launched in Bangalore.•2005 Fashion Station - the popular fashion chain is launched

•2006 Future Capital Holdings, the company’s financial arm launches real estate•2007 Kshitij and Horizon and private equity fund Indivision. Insurance and consumer credit.•Multiple retail formats including Collection i, Furniture Bazaar, ShoeFactory, EZone, Depot and futurebazaar.com are launched across thenation.•Group enters into joint venture agreements with ETAM Group andGenerali.`

What makes him different?

• Resources

• Capabilities

• Core Competencies

• Competitive Advantage

• Value Chain Analysis

Internal Environment (contd.)

• Capabilities and Core Competencies:

> Effective and efficient Inventory control > Diverse Industries

> Volumes / Economies

Competitive advantage

• Competitive Advantage:

> Costly to imitate - Volumes / Economies > Valuable : Adaptability - To be flexible, to meet challenges

Introspection - Leading to purposeful thinking

Corporate Social Responsibility

•Aadhar•Employment•Pricing

Diversification

Core Sectors

Retail

Brands

Consumer Finance

InsuranceCapital

Media

Learning &Development

Shopping Malls

SupplyChain

solutions

Co-operative Strategy

• JVs with:

1. Staples Inc., U.S. - Staples Future Office Products Pvt. Ltd. was formed in May ’07 with an aim to make it easy for Indian customers to run their offices by providing over 7000 products covering the entire gamut of technology, stationery and office furniture.

2. Generali Group, Italy - Future Generali

AWARDS AND ACCOLADES

Mr. Kishore Biyani has been awarded the following awards:

• Ernst & Young Entrepreneur of the Year 2005 in the Service Sector.• Lakshmipat Singhania – IIM Lucknow Young Business Leaders Award, in 2006• Best Employers in India (Rank 14th) – Pantaloon Retail (India) Ltd, IN 2007 • CNBC First Generation Entrepreneur of the Year 2008• Most Admired Food & Grocery Retailer Of The Year IN 2009

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Conclusion

• KB was successful in making Future Group as one of the country’s leading business groups present in retail segment

• The company is increasing profits at very steady and speed pace

• As part of CSR he is also working to develop retail segment in rural areas

THANK YOUTHANK YOU

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