Kineo Moodle & Totara User Group Event (July 2012)

Welcome

Kineo Totara/MoodleUser Group

Agenda

9.30 Welcome & Introductions

9.45 Totara Reflections Richard Wyles

10.15 Totara 2.2 and 2.3 Steve Rayson

11.00 Coffee

11.15 Case studies

12.00 Discussion groups

1.00 Lunch/Networking

• Totara LMS is a distribution of Moodleo an extended version with a workplace focuso learning plans, reporting, classroom

management, etc

• Totara is a global partnership o Joint venture between Kineo UK, Catalyst IT,

and Kineo Pacifico Network of global partners, over 45 so far

• Open source & extensible• Subscriptions for service • No per user licence fees• Rich functionality at low cost• Collaboration based business model

Why is Totara different?

Richard WylesTotara CEO

Overview

• Innovation and collaboration• Reflections on our first year• Looking forward• Totara Social• Totara, Mozilla and the Open Badges project

Innovation and Collaboration – principles that guide us

• "If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas." - George Bernard Shaw

• "It is the long history of humankind those who learned to collaborate and improvise most effectively have prevailed." - Charles Darwin

Foundations for success

• Lower cost through open source. • Ease of innovation and customisation.

Totara innovates and collaborates Kineo (and other partners) innovate and collaborate Totara users innovate and collaborate

• Peace of mind from commercial support. Totara Subscriptions ensure clients have latest security releases, patch

updates, and fully tested new feature releases.

Highlights to date• 150 organisations subscribe to Totara

approx. 50% of clients are from the UK Ranges from several corporates with upwards of 200,000 users, 12

with 50,000 users, down to SMEs with less than 500 employees All major sectors covered; Retail, Manufacturing, Finance, Professional

Services, Pharma, Health, Vocational Education and Government. • Global partner network of 45 located across 23 countries • Translated into Arabic, Chinese, Dutch, Finnish, French, German, Hebrew,

Italian, Japanese, Magyar (Hungarian), Polish, Portuguese, Spanish and Swedish.

Some of the challenges

• RFP’s weighted toward proprietary software outcome Proprietary software can recoup with large licensing fees More uncertain for an open source vendor, value is transparent to services

supplied

• Recommendations for Re-Framing the Procurement Process Research the models, RFI as opposed to RFP Split the process – action research with pilots Pay for pilots rather than expecting it as pre-sales in the services based open

source model Understand total cost of ownership – e.g. scaling up, exit costs with

proprietary

July August September October November December January February March April May June

Q3 - 2012 Q4 - 2012 Q1 - 2013 Q2 - 2013

Badges Project

Totara Cloud

Totara Social

Looking ahead

Totara Cloud

• Global cloud hosting• Initially focused on organisations with

less than 5,000 users• Standardised, low cost generic solution

Totara Social• Social learning system• User centred – create and join teams,

develop knowledge and share• Combines social networking with fast

web page creation, portfolio tools, groups, journals, resumé builder and more.

• Rich integration layer with TotaraLMS

How will it be different?Pluggable, pluggable, pluggable

• Image gallery displays either internal or external galleries (flickr, Panoramio, Photobucket, Picasa, Tumblr

• Embed content e.g. Youtube, Prezi, Slideshare, Vimeo, Box.net, Dropbox, Google Docs (Google Drive), Windows Live SkyDrive etc.

• Pull in your profiles from TotaraLMS, or LinkedIn, Facebook etc.

Create groups, collaborate on content, share and comment

• Share your knowledge, leverage others• Upload multiple files quickly and efficiently• Or bring them in from elsewhere

Totara Social – some more features

• Designed for high scalability• Multi-tenancy – out-of-the-box• Highly interoperable – via plugins• Users can tag content as evidence items connecting to

competencies from Totara hierarchies. • Can automate journal entry and certifications in Totara Social,

when learning activity completed in TotaraLMS• Automatically relate groups in TotaraLMS to groups in Totara

Social

Networked infrastructureSingle-sign-on feature runs over an encrypted transport, so the user's passwords is not shared between sites.

Open Badges project – working with Mozilla

What’s new? Happens now, right?

Open Badges - Why?

• An indicator of accomplishment, skill or quality• Networked = portability, if desired. • Learners have multiple pathways to build their skills,

experiences and gain competencies• Can be more micro than educational achievement tends to

• Capture the learning pathway• Badges can be more granular, aligned to a specific achievement• Portable, alternative certification model(s)

• Visual recognition of achievement, and metadata links to validation• Perceived value will differ based on the “use case”, i.e. the context or

community; Vocational education Professional bodies Peer to peer recognition Corporate, workplace learning

• Infrastructure to support diversity of contexts with better robustness and connection to Issuer.

Metadata

• Who was the Issuer?• Issue date• Brief description of how badge was earned• URIs to artefacts, testimonials etc. • Web service for verification.

“Did the Issuer issue the badge?” “Is it still valid?”

OBI Risks and Benefits

• Infrastructure for alternative credentialing Modern society demands new and dynamic skills and literacies.

Requires innovation and flexibility in learning environments• Anyone can issue accreditations about anything? Won’t this lead to

badge “bling” and therefore badges become meaningless? Badges need credibility but it’s within context

More than a badge

• More than a small button with metadata – OBI provides an open infrastructure that will underpin presentation of work – e.g. CPD certification

• A badge / Totara Social combination enables you to click through to more detailed levels of evidence and explanation—documents, assessment results, testimonials, awards won, video, and more. i.e. verifiable evidence.

Leverage Totara Activity and/or course completion to issue Badges – enables very flexible criteria

E.g. viewing a web page or a learner self-marking an item as complete. Starting online discussions or replying to a specific forum post. At the more formal level, activity completion, and therefore the

generation of a badge, may be set by achieving a certain score.

Technical Overview

1. Issue smart PNGs instead of dumb jpeg or PDF certificates.2. Web service approach (using Moodle/Totara’s web services API) will enable

any displayer to verify badges issued by a specific Totara site. 3. Create a new block for Totara that users will be able to place badges into

their profile. 4. Use the Portfolio API to push badges to Totara Social, Mahara, etc. 5. Totara Social blocks will display either a single badge or a gallery of badges.

PNG files that have badge metadata will be identified as badges (and available to be selected by the new block).

6. Verification – separate library, permissive license (e.g. Apache v2)

What might happen next?

Evolve, impact on formal education Employers & learners may prefer it to standard CV structures

Totara 2.2

• Totara 2.2o Update based on Moodle 2.2

• Includes new Moodle features o Better navigation & interfaceo Personalisationo File handling & repositorieso Portfolio supporto Quizzes and SCORM

File Handling & Repositories

More secure file handlingImproved interfacesUse files in courses from multiple external locations including Google Docs, Alfresco

Portfolio Support

Easy integration with MaharaSet up single sign Publish forum posts, assignments etc., at the click of a button

Quizzes

Feedback optionsImproved displayAdd images/html to feedbackImproved reporting & download optionsBetter analytics and statisticsQuestion level reporting

• Audience management• Report• Classroom management• Totara Sync

Totara 2.3

Totara sync

A process which accepts a feed containing three data feed files: user, positions, and organizations. Syncs all of the organisation data (hierarchies, custom fields etc), position data (hierarchies, custom fields etc) and finally the user profile data (including custom fields and position assignments) on a regular basis.

Kohl’s Sync

Totara Sync (160k users,1200 positions get synchronized)Audience memberships (800 audiences; 3.5m audience memberships get synchronized)Audience enrolled learning (3m course enrollments get synchronized)

Example of collaborative development

Features developed for clients which are incorporated in core

Everyone benefits from collaboration

Client Case Studies

Discussion Groups

Split into 4 groups (to be decided)

Performance management – SvenHosting & Support – TimImplementation Issues – StuartTechnical Issues – Dani/Tony

Nicola Rowe

Leadership Development Specialist

Jo Djebara

Leadership Development Zone Co-ordinator

Case Study

−Our Users−Why Moodle−Challenges−Biggest success story−Next Steps−Features−Learning

Case Study

• Moodle portal providing access to training courses and resources

• Courses can be purchased online

• E-learning completed online

• F2F training allocated to training centres

• Roll-out through training centres worldwide

• Each assessment centre has control of own area

• Centrally administrated

• Business reporting

Moodle Learning Portal

The world’s leading provider of food and support services

Employ 100K+ colleagues

Operating in 7,000+ locations: schools, colleges, hospitals, restaurants, venues and businesses worldwide

FTSE 100 Company

Who we are

The Story so far…

• Accessing learning anywhere,

• Reduced travel and overhead costs

• Improved consistency and quality of learning content

• Pushed innovation in our business, supporting sales bids

• Seen very much as a strategic solution within our business

100,000learners

Learning Portal

77,000Course completed

30+courses

Managing Financial Performance

Our Moodle Learning Portal – sample course page

• A secure, feature rich, Moodle learning management system

• The gateway to Compass’ e-learning services and much more

• An engaging, user friendly and scalable platform

• Features for colleagues, managers and administrators

• Integrating seamlessly with Compass’ other people management systems

The learning portal

The journey…

The story...

• Initially tried out Moodle as an afterthought to service HSE e-learning

• Feedback wasn't great, we needed something better

• We listened to our learners and the business and did our research

• And invested in a new Moodle and e-learning bespoke to our needs

• Moodle is working because it’s flexible and cost effective

• Kineo provide creative flair, great customer service and robust support

Where we wereWhat we needed

• To better engage with our learners, managers and the wider business

• To develop a learning experience that changed previous perceptions and offered the ‘wow’ factor

• To embrace a creative approach that we knew would work at Compass

• To provide a just in time solution offering relevant learning and relaying business critical training at speed

• To find a partner who would ‘get it’... Kineo

To continue to listen to our people and develop our business...

• 12 months in...

• We’re still listening to our learners and the business

• Looking to incorporate classroom training and webinars

• Also considering eAppraisal and 360 feedback

• Keeping an eye on innovation

Learning Portal

The next chapter…

• A licence free Moodle LMS that learners enjoy using

• An quick and efficient way to deliver new learning content

• Business buy-in across all functions

• E-learning now seen as a strategic part of our operation

77,000courses completedOverall results

30+courses available

£16M+saved

Developed a great new Moodle learning portal

Delivered an award winning e-l course

Continue to save £s

Gained e-learning buy in

Built a great relationship with on-going plans to expand our e-l portfolio

Together...Managing Financial Performance

Thank You

www.kineo.com

Kineo Moodle & Totara User Group Event (July 2012)

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