KEMPINSKI HOTELS - People Training

Welcome !Kempinski Palace Portoroz

KEMPINSKI HOTELS - People Training

110 Years of Hospitality

Kempinski’s history at a glanceOur properties – a collection of individuals

Kempinski careersOur vision

Our business modelGrowth strategyPeople strategy

KEMPINSKI HOTELS - People Training

KEMPINSKI HOTELS - People Training

KEMPINSKI HOTELS - People Training

“To become synonymous with individualistic luxury in hospitality

by gathering the most luxurious trophy hotels

and pairing them with distinctive and unique services

under the umbrella brand Kempinski.”

Our Vision & Mission

KEMPINSKI HOTELS - People Training

Property (Hotel, Resort, Fair, etc.)

Owning Company Real Estate Investors Financial Investors (Bank, Funds, etc.)Individuals (Families, Landmark Asset Collectors)Local Authorities (Town, Region, Government, etc.)

Management CompanyKempinski International SA (Head Office, Geneva)

Owned by

Managed and Operated by

Shareholders83% of the Company owned by Crowne Property Bureau Thailand

Management Contract

own

Business Model – Management Company

KEMPINSKI HOTELS - People Training

SP_07/06

25

53

104

Today Tomorrow

Portfolio Size

Our Strategy – Grow & Consolidate Portfolio

10 years

3 years

KEMPINSKI HOTELS - People Training

A COLLECTION OF INDIVIDUAL CAREER OPPORTUNITIES!

KEMPINSKI HOTELS - People Training

Staff

GM

Department Heads

Supervisors

Overall People Development Process

KEMPINSKI HOTELS - People Training

Trainers’ AcademyK E M P I N S K I

KEMPINSKI HOTELS - People Training

Ageing population

Population increase in developing

countries

Population decreasein developed

countriesHighest education ever

Scarce and expensive housing

Generation Y

At least 5 careersper lifetime

Uncertainty (financial crash)

Emerging markets

KEMPINSKI HOTELS - People Training

Small population

Decrease inbirth rates

Few hospitalityschools and low

demandNo luxury segment

so far

Scarce and expensive housing

Unattractivepackages for EU

neighbours

Visa issuesfor non EUneighbours

Brand recognitionhotel & location

KEMPINSKI HOTELS - People Training

Conclusion

Exciting Future

Challenging Employment Market

Internal Training & Education vital

Employer Marketing vital

Overcome administrative constraints

Creativity in workforce planning

KEMPINSKI HOTELS - People Training

Contact: yvonne.mantle@kempinski.com

THANK YOU VERY MUCH FOR YOUR ATTENTION !

KEMPINSKI HOTELS ▫ PEOPLE TRAINING