Philippine Veterans Affairs Office COMPLIANCE REVALIDA

20 October 2015

• Setting the Context

• Cascading of Strategy

• Organizing for Strategy Implementation

• Involving the Community thru the MSGC

• Aligning to Strategy

• Celebrating Early Gains

SETTING THE CONTEXT

“A force of an unconquerable faith — something in the heart and soul that physical hardship and

adversity could not destroy”

“It was the thought of native land and all that it holds dear, the thought of freedom, dignity, and pride.”

To ensure the welfare and well being of the veterans and perpetuate the memory of their heroic deeds

Sec. 7, Art XVI

“The State shall provide immediate and adequate care, benefits, and other forms of assistance to war veterans and veterans of military campaigns, their surviving spouses and orphans. Funds shall be provided therefor and due consideration shall be given them in the disposition of agricultural lands of the public domain and, in appropriate cases, in the utilization of natural resources.”

Sec. 13, Art II “The State recognizes the vital role of the youth in nation-building and shall promote and protect their physical, moral, spiritual, intellectual, and social well-being. It shall inculcate in the youth patriotism and nationalism, and encourage their involvement in public and civic affairs.”

A Strong and Unified Filipino Veterans Community serving as a Reliable Partner

in Nation-Building

FROM TO

Provide pension and benefits Role of PVAO Ensure veterans’ overall

welfare and wellbeing

Static symbols of heroism

Shrines and Memorials

Instruments that instill national

pride and patriotism Provides story

(historical perspective) Combines story and scenery

Dependent client Veteran Empowered partner

Focused on a limited few

Commemorative Events

Pervasive

National government-led Community-based

involvement

Underutilized Veterans’

Assets/Properties

Optimized

Benefitting a select few Benefits equitably shared

Disproportionate Pension and Benefits

Structure

Rationalized

Token assistance Impacts on welfare and

wellbeing

Factionalized and marginalized Veterans Organizations United and empowered

Measure 2014 BL 2018 2022

# of indigent veterans 16,100 4,500 0

WHO ARE INDIGENT VETERANS?

• 90% of WWII Veterans who are fully dependent on the P6,700 monthly pension from PVAO

• Veterans who have lost the capacity to be gainfully employed due to disability yet receive only P1,700 disability pension from PVAO

Measure 2014 BL 2018 2022

# of commemorations with interagency

organizing committees 13/43 26/43 43/43

# of books, journal articles, publications and

multi-media materials 7/20 13/20 20/20

# of MDPs implemented 1/10 1/10 10/10

TOTAL KAGITINGAN BUILDERS 21/73 40/73 73/73

KAGITINGAN BUILDERS are reminders of our nation’s great historic past

CASCADING STRATEGY

Office of the Administrator

Admin. Div.

Legal Affairs

Division

Veterans Affairs

Mngt. Div.

Veterans Memorial Historical

Div.

Shrine Units

Claims Division

Field Svc. Extension

Ofcs.

Financial Mngt. Div.

Veterans Records

Mngt. Div.

Mngt. Info. Div.

Planning & Mngt. Div.

PMT Reforms in Veterans Benefits Management System presenting the Project Execution Plan to

the Chairperson, PVAO SMB

Financial Mngt. Div.

Claims Division

Veterans Records

Mngt. Div.

Mngt. Info. Div.

Office of the Administrator

Admin. Div.

Legal Affairs

Division

Veterans Affairs

Mngt. Div.

Veterans Memorial Historical

Div.

Shrine Units

Claims Division

Field Svc. Extension

Ofcs.

Financial Mngt. Div.

Veterans Records

Mngt. Div.

Mngt. Info. Div.

Planning & Mngt. Div.

Veterans Affairs

Mngt. Div.

Legal Affairs

Division

Admin. Div.

Office of the Administrator

Admin. Div.

Legal Affairs

Division

Veterans Affairs

Mngt. Div.

Veterans Memorial Historical

Div.

Shrine Units

Claims Division

Field Svc. Extension

Ofcs.

Financial Mngt. Div.

Veterans Records

Mngt. Div.

Mngt. Info. Div.

Planning & Mngt. Div.

Workshop on the Formulation of Division Scorecards

Claims Division

Financial Mngt. Div.

Veterans Records

Mngt. Div.

Reduce turn around time of applications by

50% by December 2016

Reduce the average time to

recover unremitted

pension payments from partner

banks from 90 days to 30 days

by December 2016

Reduce the maximum

retrieval time for veterans records from 16 hours to

5 minutes by December 2016

DIVISION BREAKTHROUGH

CLAIMS DIVISION FINANCE DIVISION

VETERANS RECORDS

MANAGEMENT DIVISION

Division Breakthroughs

Measure

VETERANS RECORDS MGT: Reduce the maximum retrieval time for veterans records from 16 hours to 5 minutes by December 2016

# of documents scanned and digitized

# of consolidated folders

Division Chiefs and Division Scorecard Officers

Section Chiefs/ Field Service Extension Offices/ Shrine

Curators

Individual

Division Scorecards

Unit Scorecards

Individual Scorecards

Organization Performance Commitment Review Form

Division Chiefs, Performance Commitment Review Form

Individual Performance Commitment Review Form

ORGANIZING FOR STRATEGY IMPLEMENTATION

Office of the Administrator

Human Resources

Div.

Gen Services

Div

Legal Affairs

Division

Veterans Affairs

Mngt. Div.

Veterans Memorial Historical

Div.

Shrine Units

Claims Division

Field Svc. Extension

Ofcs.

Financial Mngt. Div.

Veterans Records

Mngt. Div.

Mngt. Info. Div.

Planning & Mngt.

Div.

OSM PLANS

BUDGET MGT

Accounting Div

OSM PLANS

BUDGET MGT

Office of the Administrator

Admin. Div.

Legal Affairs

Division

Veterans Affairs

Mngt. Div.

Veterans Memorial Historical

Div.

Shrine Units

Claims Division

Field Svc. Extension

Ofcs.

Financial Mngt. Div.

Veterans Records

Mngt. Div.

Mngt. Info. Div.

Planning & Mngt. Div.

Division Chief

Division Chief

Division Chief

Division Chief

Division Chief

Division Chief

Division Chief

Division Chief

Division Chief

Scorecard Officer

Scorecard Officer

Scorecard Officer

Scorecard Officer

Scorecard Officer

Scorecard Officer

Scorecard Officer

Scorecard Officer

Scorecard Officer

Develop Strategy

Manage Scorecard

Align the Organization

Integrate Planning and Budgeting

Align Workforce

Communicate Strategy

Manage Initiatives

Review Strategy

INVOLVING THE COMMUNITY

Veterans

Academe

Media

Legislature

Local Gov’t Veterans’

Organizations

Business

Academe

Media

Legislature

Veterans

Local Gov’t

Business

Veterans’ Organizations

Assess and monitor the progress of the Roadmap;

Evaluate PVAO’s performance;

Validate strategy review;

Support PVAO in promoting the Roadmap within their sector;

Assist PVAO in forging partnerships with Kagitingan stakeholders, and;

Link PVAO to individuals and organizations within their sector

RETIRED MGEN. JOSE P. MAGNO AFP

(MSGC Chairperson) Chairman, CITRA Metro Manila

Tollways

PROFESSOR MARIA BERNADETTE L. ABRERA, PH.D

Chairperson, Department of History, University of the

Philippines

REPRESENTATIVE FRANCISCO ASHLEY L. ACEDILLO

Representative, 16th Congress Magdalo Partylist

RETIRED VADM VICENTE M AGDAMAG

Deputy National Security Adviser, National Security

Council

MR. JARIUS BONDOC Columnist, The Philippine Star

RETIRED BGEN FERMIN R DELEON JR AFP

President, National Defense College of the Philippines

DR. FRANCISCO T. DUQUE III, MD

Current Chairman, Institute for Solidarity in Asia; Former Civil

Service Commissioner and Secretary, Department of

Health HONORABLE ALBERT S. GARCIA

Governor, Province of Bataan

DR. ORLANDO S. MERCADO, PH.D

Secretary General, Eastern Regional Organization for

Public Administration; Former Senator and Secretary of

National Defense

GUILLERMO L. PARAYNO, JR. Vice Chairman of Board of

Directors, Philippine Veterans Bank; Former Commissioner

Bureau of Customs

RETIRED PDGEN UMBERTO RODRIGUEZ PNP Director, Philippine Veterans

Bank; President, FILVETS; Former PVAO Administrator

and PNP Director General

REPRESENTATIVE HERMINIA B. ROMAN

Representative, 16th Congress 1st District of Bataan;

Chairperson, Committee on Veterans Affairs and Welfare

PROJECT UNITAS: UNIFIED FILIPINO

VETERANS COMMUNITY

MGEN CAYTON VADM AGDAMAG; MGEN

MAGNO; DR MERCADO;

PDGEN RODRIGUEZ

RATIONALIZING AND UPGRADING OF

VETERANS BENEFITS

ATTY VILLAFLOR REP ACEDILLO; VADM

AGDAMAG; REP ROMAN

REFORMS IN VETERANS BENEFITS

MANAGEMENT SYSTEM

MS CAJUGUIRAN MR PARAYNO; PDGEN

RODRIGUEZ

PARTNER TAYO SA BAYANI:

PROPAGATING THE VETERANS’ HEROIC

DEEDS

BGEN AGUILAR DR ABRERA; VADM

AGDAMAG; GOV GARCIA

REORGANIZATION PLAN 2.0 MS ESTACIO DR DUQUE; DR DE LEON

PVAO LEARNING AND DEVELOPMENT

PROGRAM

MS ESTACIO DR MERCADO; DR ABRERA;

DR DE LEON

PROJECT ASSET OPTIMIZATION MGEN CAYTON REP ACEDILLO; MGEN

MAGNO; MR PARAYNO

ALIGNING TO STRATEGY

Actual Disbursements and Performance

Prioritized list of Objectives, Projects and Activities

Project Execution Plans Draft APB

CELEBRATING EARLY GAINS

Increase in Hospitalization Budget from P10M to P50M

Automation and Digitization (P20M)

Additional Funds for the Rehabilitation of Mt. Samat Shrine (P2.2M)

Additional Funds for Burial Assistance (P25M)

Creation of a Change Management Team composed of representatives from PVAO,DND, and VFP to review VFP’s organizational structure

Increase in the number of VFP active member veterans organization from 14 in 2014 to 19 in 2015

Proclamation of Balete Pass as Military Shrine

Increase in Old Age Pension of War Veterans from P5,000 to P20,000

Payment of Pension Arrears

Rationalizing Benefits to Widows/Compulsory Heirs of KIA

Establishment of Additional Veterans Hospitals (Northern Luzon, Visayas, Mindanao)

WAY AHEAD

• Execution Planning and Process Coaching Session

CASCADE

• Align Office and Individual Performance Targets to PGS

STREAMLINE

• Share Best Practices among DND Units

SHARE BEST PRACTICES

Submit to DBM PVAO’s Reorganization Plan by 2016

Submit Comprehensive Legislative Agenda to the Incoming 17th Congress of the Philippines

Automate critical processes by 2016