JNET Criminal Justice Agency User Activation Plan v. 1.0

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JNET Criminal Justice Agency User Activation Plan v. 1.0. Training Overview. Activation Training Materials JNET Activation User Manual Word Document JNET Activation Tip Sheet or Web Page Reference Guide JNET Overview Presentation White Board / Flip Charts For Brainstorming Session. - PowerPoint PPT Presentation

Transcript of JNET Criminal Justice Agency User Activation Plan v. 1.0

JNET Activation Training

JNET Criminal Justice AgencyJNET Criminal Justice Agency

User Activation PlanUser Activation Planv. 1.0v. 1.0

JNET Activation Training

Activation Training MaterialsActivation Training Materials

• JNET Activation User Manual– Word Document

• JNET Activation Tip Sheet or Web Page Reference Guide

• JNET Overview Presentation

• White Board / Flip Charts– For Brainstorming Session

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JNET Activation Training

Targeted AgenciesTargeted Agencies• Bail Agency – w/o Arrest Capability

• Clerk of Courts

• Prothonotary

• County Detectives

• County Metro / Dispatcher / EMA /911 Center

• Court Administration

• District Attorney

• District Justice

• Federal Agencies

• Judge / Judicial Administration /Law Clerks

• Juvenile Probation Department

• Non Criminal Justice Agencies– that do not serve a Criminal Justice Agency– to the extent they serve a Criminal Justice Agency – Coroner, IT, Treasurer’s Office

• Police Departments

• Prisons/ Community Corrections / Outmate / Work Release

• Probation / Parole / Intermediate Punishment Program / House Arrest/ Drug Court / Pre-Trial Services

• Sheriff’s Department

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JNET Activation Training

Expected output for theExpected output for the

JNET County Activation ProjectJNET County Activation Project

• Job specific training and documentation that assist a new/existing JNET user become more proficient:

– A specialized training session that increases user’s familiarity with JNET in their job tasks .

– A Reference card specifying a Job Task and the associated JNET Application that assists in completing that task

– A Reference card specifying a JNET Application and the associated Job Task of that employee.

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JNET Activation Training

TRAINING AGENDATRAINING AGENDA

• AGENCY ACTIVATION PROJECT OVERVIEW.AGENCY ACTIVATION PROJECT OVERVIEW.

• BRAINSTORMING SESSION.BRAINSTORMING SESSION.

• JNET’S IMPACT ON THE CRIMINAL JUSTICE SYSTEM.JNET’S IMPACT ON THE CRIMINAL JUSTICE SYSTEM.

– HOW DOES JNET ASSIST YOU AND YOUR AGENCY?HOW DOES JNET ASSIST YOU AND YOUR AGENCY?

• PROCESS ORIENTED VS. GOAL ORIENTED.PROCESS ORIENTED VS. GOAL ORIENTED.

– WHAT JNET PROCESSES DO YOU AND YOUR AGENCY EXECUTE IN WHAT JNET PROCESSES DO YOU AND YOUR AGENCY EXECUTE IN

ORDER TO ACHIEVE A DEFINED GOAL?ORDER TO ACHIEVE A DEFINED GOAL?

• EXTRAORDINARY USES OF JNET.EXTRAORDINARY USES OF JNET.

• REVIEW POWER POINT HANDOUTS FOR EACH AGENCY GROUP.REVIEW POWER POINT HANDOUTS FOR EACH AGENCY GROUP.

• WHAT DATA SOURCES DO YOU USE THAT JNET DOES NOT WHAT DATA SOURCES DO YOU USE THAT JNET DOES NOT

CURRENTLY PROVIDE TO YOU AND YOUR AGENCY?CURRENTLY PROVIDE TO YOU AND YOUR AGENCY?

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JNET Activation Training

BrainstormingBrainstorming(Motivate the user thought process)(Motivate the user thought process)

• List all JNET applications that you and/or your agency uses. List all JNET applications that you and/or your agency uses.

• How has JNET helped you accomplish different tasks at your job?How has JNET helped you accomplish different tasks at your job?– Be specific by naming the task and the JNET application you used to Be specific by naming the task and the JNET application you used to

accomplish it.accomplish it.

• What JNET applications do you use most frequently? What JNET applications do you use most frequently?

• What items would you change in JNET if you could?What items would you change in JNET if you could?– Include any page designs that are not clear, additional search criteria, Include any page designs that are not clear, additional search criteria,

different results from applications, etc in your answer.different results from applications, etc in your answer.

• Where could JNET improve your use of the different applications you use?Where could JNET improve your use of the different applications you use?– Page display, Speed, Portability, Criteria, Host agency results pages, Page display, Speed, Portability, Criteria, Host agency results pages,

Summary information.Summary information.

• Do you have any success stories directly attributed to JNET?Do you have any success stories directly attributed to JNET?– Best description of an event or any published stories in a local news paper.Best description of an event or any published stories in a local news paper.

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JNET Activation Training

Distinct Functions inside the Criminal Justice SystemDistinct Functions inside the Criminal Justice System

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JNET Activation Training

Activation TrainingActivation Training

JNET Activation Training

All Criminal Justice AgenciesAll Criminal Justice Agencies

• CLEAN Background Checks on potential employees• CLEAN Background Checks on potential CLEAN

terminal operators/JNET CH Users.• Background Checks on CLEAN recertification• PennDOT Driver’s License Checks on potential employees

who have to transport people/prisoners, equipment, interoffice mail, etc to determine eligibility and safety of operations of county / agency equipment while employed.

• All Agencies can copy and paste JNET information into their document. Dissemination logs are required for CPIN and PSP Rap Sheet information

JNET Activation Training

County MetroCounty Metro

• Supply information to other agencies– PennDOT /CPIN/ DOC/ PBPP Photos

– AOPC Warrant Information

– PennDOT/PBPP Address Location

JNET Activation Training

Children and YouthChildren and Youth

• Children’s Safety– Background checks on people at a placement

• Rap sheet for any Child endangerment charges, pedophilia, Sexually violent predator. PSP rap sheet Purpose Code: Y

– Investigation for Determining abuse• Prior history of violence PSP Rap sheet Purpose Code: Y

JNET Activation Training

Clerk of CourtsClerk of Courts

• Comparison of records received

– AOPC check to determine if the record matches

– OTN/SID matches

– Completion of any missing information (various sources DOC, PSP, AOPC, PennDOT, PBPP)

• Sentencing Guidelines– Only when Clerk of Courts is assigned the task.

• Act 84 Prison Record Update

– Scan / Save / Send information to DOC

JNET Activation Training

Clerk of CourtsClerk of Courts

• Can perform CLEAN Background Checks– If accessing Rap sheet information, must also have JTAC

• Act 122 License Check for requirements– PennDOT Driver’s Demographics, Driver’s History

– Web Mail contact to Probation Department to see if counseling requirement has been fulfilled

• PennDOT/PBPP Address check to mail correspondence– Correspondence related to court appearances, costs and fines

collections, bad checks passed to pay fines, etc using PennDOT, PBPP address info.

JNET Activation Training

Clerk of CourtsClerk of Courts

• Contact DOC for Prison transport requests for return to county / state facility– DOC Inmate Locator (if this task falls to the Clerk of Courts office,

This may also be performed by the District Attorney’s office)

JNET Activation Training

District AttorneyDistrict Attorney

• Background Check– Determine charges, esp. on graduated offenses– PennDOT/PBPP photos and addresses on offenders, witnesses,

victims, or persons of interest to the case.– Background check on witness to see if they have a history of lying

(fraud, Theft by deception, etc) prior to using them as a witness

• Task Forces (Drug, Auto, etc)– CPIN Line up to show Gang Membership, Drug Dealer

relationships, Prostitution rings, Theft rings, Fraud scams, etc.– Background check to determine levels of involvement by suspects

through rap sheet, DOC, PBPP information– Secure Web Mail Communication

JNET Activation Training

District AttorneyDistrict Attorney

• Pa Sentencing Commission for updating Web SGS records.

– This is only for DA’S offices that complete all or some of the guidelines

• Case Preparation– Rap Sheet, for proper Prior Record score,

– PennDOT Address, Photo, Signature copy (for cases of Bad Checks, Forgery), Drivers’ history

• Contact DOC for Prison transport requests for return to county / state facility– DOC Inmate Locator (if this task falls to the DA office, This may

also be performed by the Clerk of Courts office)

JNET Activation Training

District AttorneyDistrict Attorney

• Victim Witness– PennDOT, PBPP, DOC search to locate Victim

• Prior to plea bargain acceptance

• Prior to ARD acceptance

• Notify victim of release of offender on bail

– PennDOT, PBPP, DOC search to locate Witness• Prior to testifying against offender

– DOC Check to see when sentence expires on offender, so they can contact Victim / Witness (if this function is not already performed by prison)

JNET Activation Training

District AttorneyDistrict Attorney

• ARD– Prior record check to determine history that would prevent ARD

• Crimes against children– Registered Megan’s Law Offenders - PSP website

– DNA required Offenses – Public PSP Website

• Drugs– CPIN Photo Line up of known dealers (when available)

• Domestic Violence– Rap Sheets for Prior violent behavior

– PFAD (non JNET application)

JNET Activation Training

District AttorneyDistrict Attorney

• Juvenile unit– Juvenile Tracking Systems

• History of offenses, information on parents, relatives, case history from other counties. History of prior attempts at rehabilitation.

• Contact information on involved persons

• General trial team

• Appeals– If case is overturned, and witnesses / victims need to be contacted,

Address information.

JNET Activation Training

District AttorneyDistrict Attorney

• Berks County detectives solved an economic abuse of the elderly case, where a son was stealing from his mother, by checking JNET’s PennDOT driver’s license information to obtain a current address for the offender.

• Social Security found out through JNET that Berks wanted someone receiving a social security check. The two agencies cooperated by sharing address information with the detectives and Social Security agreed to continue sending monthly checks to that address until the detectives were able to make an arrest.

JNET Activation Training

County DetectivesCounty DetectivesSome duties overlap those of Police DetectivesSome duties overlap those of Police Detectives

• Case Investigation– PennDOT /PBPP Photos and Addresses

– Warrant Service

– CLEAN Background Checks for violent offenses, weapons offenses

– PennDOT/PBPP Address searches • Some Counties also have property photos for tax purposes and Sheriff’s

dept cross references them for warrant services.

– AOPC Check to see if other warrants exist or have been served

– Wanted persons by PBPP, or other agency

– PennDOT/CPIN/DOC/PBPP photos

JNET Activation Training

County DetectivesCounty Detectives

• Task Force (Drug, Auto, etc)– Determine levels of involvement by suspects

– Secure Web Mail Communication

• Fraud investigations– Banks, Welfare, Carnivals/Fairs operators, Car parts, Odometers, Task

Forces (see info at DA’s office)

• Forensic Investigation

• Computer crime

JNET Activation Training

Police DepartmentsPolice DepartmentsAct 120, Act 120 Exempt, and PSPAct 120, Act 120 Exempt, and PSP

• See County Detectives for similarities

• Background checks– Rap Sheets, DOC, PBPP, AOPC searches to determine proper charging

of offender (esp. graduated offenses Retail theft, DUI, Burglary)

– Rap Sheets on Misdemeanor 3 offenses at DJ level for conviction.

– PennDOT drivers’ history for suspension, revocation, prior moving violations, etc. (when available)

JNET Activation Training

Police DepartmentsPolice Departments

• Identification of Subject (investigation)– PennDOT, CPIN, DOC, and PBPP photos

– CPIN Photo Line Ups for assisting victims / witness for identification purposes

JNET Activation Training

Police DepartmentsPolice Departments

• Warrant service– PennDOT Photos to properly identify subject, family members, and

other people in the house.

– PBPP JDFS to get contact at State Parole to assist in warrant service, detention.

– Rap Sheet check for violence against police, escape charges, etc

– In some counties, a photograph of the house was taken by the Tax Assessment Office, some police departments use this as a tool (non JNET)

– AOPC Check to determine any other warrants

JNET Activation Training

Police DepartmentsPolice Departments

• Traffic Control– Check for suspended, revoked, improperly licensed, habitual offender,

Learner’s permit, Junior license, Occupational Limited license, Probationary license, etc through PennDOT Driver Demographics, Driver History (when available)

JNET Activation Training

Police AgenciesPolice Agencies

• Detect Criminal Activities– Investigation of Suspects, build cases, and line ups. Using

CPIN/PennDOT/PBPP/AOPC

• Prevent Criminal Activities– Sharing of information with neighboring departments – JNET Web

Mail

JNET Activation Training

Emergency Services/Dispatch/911Emergency Services/Dispatch/911• Provide Commitment documents to LE officers

– Check for absconder cases with PBPP

• Assist in Warrant Service– PennDOT/CPIN/DOC/PBPP photos

– PennDOT/PBPP Addresses

– DOC check for history of escape, adjustment problems in prison

– PBPP Check to see if Current or Absconder offender and provide name and Phone number of Parole Agent

– DPW Addresses (if under the required statues)

JNET Activation Training

Emergency Services/Dispatch/911Emergency Services/Dispatch/911• PennDOT Driver’s History (when available)

– Update remote officer if history indicates prior offenses

• NCIC/CLEAN PFA History Search– Determine PFA status from PSP search

JNET Activation Training

Judge / Judicial Administration / Law ClerksJudge / Judicial Administration / Law Clerks

• May view criminal records, as needed for the court, research, not as a primary investigative tool. – Verification of information provided– Prior Sentencing Guidelines for proper current sentencing

• Pa Sentencing Commission for updating Web SGS records.– Make initial entry into Sentencing Guidelines Web SGS– Make final entry into Sentencing Guidelines Web SGS– Review entered information in Web SGS without changing.

• Many Counties use the Master Name look-up to verify criminal records when people report that they are ineligible for jury duty.

JNET Activation Training

District Justice OfficeDistrict Justice Office

• Verification of information received– AOPC prior information on subject

– Driver’s History (If available)

• Completion of Warrants– PennDOT Addresses, Names, Dates of Birth

• Verification of Identity of persons conducting business with DJ Office– PennDOT name search

• Verification of Constable Certification– Constable Query in PCCD

JNET Activation Training

Prison / Work Release / Outmate /Community Prison / Work Release / Outmate /Community CorrectionsCorrections

• Identity Check of Incoming prisoners– PennDOT/CPIN/DOC/PBPP– AOPC Check for outstanding warrants

• Identity Check of Outgoing prisoners– PennDOT/CPIN/DOC/PBPP– AOPC check for outstanding warrants

• CLEAN Background Checks on potential work release / outmate offenders for prior Escape charges

• Records updating from multiple sources including AOPC, DOC, PBPP, PennDOT.

JNET Activation Training

Prison / Work Release / Outmate /Community Prison / Work Release / Outmate /Community CorrectionsCorrections

• Visitor identification verification– PennDOT, DOC, PBPP, CPIN

– Visitor Check for AOPC warrants

– AOPC Warrant Check for Inmates and Visitors (generally requires assistance from an arresting agency)

– AOPC Secure Site Warrant Search

– AOPC Case Information (Search by SID, JDFS)

– Deputy Sheriff Query to determine if authorized person is picking up your inmate for transport

JNET Activation Training

Prison / Work Release / Outmate /Community Prison / Work Release / Outmate /Community CorrectionsCorrections

• Act 84 records from Medical Unit.– Scan / Save / Send Medical records for transfer to DOC

• Act 84 records from Prison Records.– Scan / Save / Send Non Medical records for transfer to DOC

• Bail / Detainment – AOPC Bail set on Inmate from Search by SID, JDFS

• Notifications on Outmates and Work Release offenders– JNET Notifications System

• Inmate Classification Processing– DOC,CLEAN rap sheets, PBPP records, etc.

JNET Activation Training

Prison / Work Release / Outmate /Community Prison / Work Release / Outmate /Community CorrectionsCorrections

• Act 84 requirement to notify victim of release of offender– DOC Check to see when sentence expires on offender, so they can

contact Victim / Witness

– PennDOT, PBPP, DOC check to locate victim / witness who may have moved after offender was incarcerated

• Outmate Pickup Driver to be properly licensed– PennDOT Driver Demographics, Driver History

JNET Activation Training

Probation / Parole / IPP AgenciesProbation / Parole / IPP Agencies• Pre Sentence Investigation

– AOPC check for verification of Charges, Bail Amounts, Codefendants/Co-conspirators, Restitution, Victim Information

– Rap Sheet, NCIC CCH, Warrants (When Available), Other Charges, dates of arrest.

– Web SGS for Sentencing Guideline Completion, dates of offense, arrest, confinement

– Prison Check from DOC, for past behavior, current location if in state prison (if applicable), Electronic Reporting check for County Jail Info (When available), dates of detention,

– User White Pages, if arresting department is JNET User, Address, phone number, JNET Web Mail for communication with arresting officer for input.

JNET Activation Training

Probation / Parole / IPP AgenciesProbation / Parole / IPP Agencies

• Pre Trial Services (ARD, Diversionary Sentence)– AOPC Check for bail amount, conditions of supervision while on

bail (if available).

– New charges, either by Notification services, or periodic checking.

– Rap Sheet, NCIC CCH and warrants(when available)

– PennDOT address, demographic information

• Bail Agencies (within Probation Dept)– See similar duties in Bail Agencies with arrest authority

JNET Activation Training

Probation / Parole / IPP AgenciesProbation / Parole / IPP Agencies

•Pre Parole Investigation and Determination

–AOPC information on case, bail, restitution, victims to contact, if any

–PennDOT information on subject, and the people who are accepting the parolee into their home.

–Rap Sheet to determine background on parolee and on people living with parolee. (some parole conditions require not living with other felons, thus a rap sheet transaction may reveal this)

–Web SGS for actual Sentences, dates, and times.

–PBPP and DOC for prior supervision, prison adjustment.

JNET Activation Training

Probation / Parole / IPP AgenciesProbation / Parole / IPP Agencies

• Case Intake

– AOPC case information

– PBPP prior supervision check

– DOC prior incarceration

– PennDOT identity check with photo, address, demographics, history, etc

– Rap Sheet, NCIC Check for prior record

– WebSGS for completion of Guidelines

JNET Activation Training

Probation / Parole / IPP AgenciesProbation / Parole / IPP Agencies

• Case Management

– Notification Services for Parolees and Probationers

– Notification Services on Supervised Bail

– AOPC for verification of new charges

– Rap Sheet, NCIC background Check

– PennDOT Drivers Information Check, photo, demographics, Driver’s History

• Absconder Detection

– AOPC warrant check

– Notification services

– Drivers License address information

JNET Activation Training

Probation / Parole / IPP AgenciesProbation / Parole / IPP Agencies

• Warrant Service

– AOPC case and warrant information (if a prior case had a warrant served, you can contact the person who served it)

– If additional warrants are detected from AOPC search, Constable query to have them process that document.

– PennDOT Photo for identification of absconder, location of relatives, friends, paramours, etc.

– Notifications Services

– Rap Sheet, NCIC Check

JNET Activation Training

Probation / Parole / IPP AgenciesProbation / Parole / IPP Agencies

• Emergency Detention

– Rap Sheet, NCIC check for determination of new charges

– Notification Services alert to new arrests, wants, & warrants

• Probation / Parole Violation

– Rap Sheet, NCIC Check for new charges

– Notification services printout, and follow up investigation

• Destruction of Contraband

– After violation hearing, determine further prosecutorial needs in AOPC check, Rap sheet prior to disposing of illegal substances/paraphernalia.

JNET Activation Training

Juvenile Probation AgenciesJuvenile Probation AgenciesSimilar to Adult Probation supervision, with addition of two topicsSimilar to Adult Probation supervision, with addition of two topics

• Juvenile Social– Rap Sheets on parents, peers, and subject

– PennDOT / PBPP addresses of estranged relatives

– DOC Inmate Locator for relatives incarcerated

• Juvenile Tracking Systems– View of other counties’ demographic, and case information

– Download Juvenile Demographic information to JCMS systems

JNET Activation Training

Bail AgencyBail Agency with arrest capability with arrest capability

Not associated with a Probation DepartmentNot associated with a Probation Department

• AOPC Case Information– Bail Information

– Conditions of bail, if Available

• Rap Sheet, NCIC CCH record– Investigation into history to determine flight risk, preparation for

Bench or Governor’s Warrant

• PennDOT Photo, Address, Demographic Information for identification or apprehension on flight from prosecution

JNET Activation Training

Bail agencyBail agencywithout arrest capabilitywithout arrest capability

• Generally this is a Non Criminal Justice agency, however, when a person jumps bail, this type of agency supplies a Criminal Justice agency with information.– JNET Web Mail to send mail to a CJ agency

– AOPC search for warrants

– PennDOT Driver Demographics and photo to be supplied with warrant

JNET Activation Training

Sheriff’s DepartmentSheriff’s Department

• Courtroom Security– PennDOT Identity of persons permitted

• Warrant Service– CLEAN Background Checks for violent offenses, weapons offenses

– PennDOT/PBPP address searches • Some Counties also have property photos for tax purposes and Sheriff’s

dept cross references them for warrant services.

– AOPC Check to see if other warrants exist or have been served

– Wanted persons by PBPP, or other agency

– PennDOT/CPIN/DOC/PBPP photos

JNET Activation Training

Sheriff’s DepartmentSheriff’s Department

• Building Security– PennDOT Identity verification

– CPIN Photo array of restricted persons.

• Pistol Permits– PennDOT Identity verification

– Criminal History check not permitted (PUR: F)

• Pa Instant Check System (not available via JNET)

• Traffic Control (if certified)

• Sheriff Property Sales (not permitted)

• Civil Processes (not permitted)

JNET Activation Training

Domestic Violence Enforcement OfficeDomestic Violence Enforcement Office

• This is an agency that is permitted by CJIS to access NCIC and CLEAN records. However, Pennsylvania does not have any organization like this at this time.

JNET Activation Training

Non Criminal Justice AgenciesNon Criminal Justice Agencies to the extent they serve CJ agencies to the extent they serve CJ agencies

• Treasurer’s Office– Converting PFA cases to ICC cases

– Bad Checks passed to them can use PennDOT for Driver Demographic information.

• Prothonotary– When mixed with Clerk of Courts operations, limited to access only

for CJ purposes.• PFA cases that become ICC cases due to violations permit a

Prothonotary’s office employee to use PennDOT Drivers license demographics to provide case / warrant information to Sheriff or other criminal court staff. AOPC searches for case information

• No access for civil cases or civil administration (i.e.. Passports)

JNET Activation Training

Non Criminal Justice AgenciesNon Criminal Justice Agencies to the extent they serve the CJ agencies to the extent they serve the CJ agencies

• Coroner– Limited to criminal investigations, coroners’ inquests, Not

for body identification of non crime caused deaths.• PennDOT Photos for body identification

• JDFS for retrieving information on subjects

• Protection From Abuse Office– This is the connection between the victim, District Attorney’s office,

and Prothonotary’s office. Often includes the PFAD system.

– JNET access is limited to criminal justice support. That occurs when the PFA includes a violation and an Indirect Criminal Contempt Charge.

JNET Activation Training

Non Criminal Justice AgenciesNon Criminal Justice Agencies to the extent they serve the CJ agencies to the extent they serve the CJ agencies

• Information Services– Limited to JNET Registrar Gateway entries and Installing Browsers,

profiles, and Certificates to JNET Users.

• Law Library– JNET Registrar Gateway entries and Pa Sentencing Commission

Forms, if required by county

• Historical Archiving– Unknown access

JNET Activation Training

Non Criminal Justice AgenciesNon Criminal Justice Agencies that do not serve the CJ agencies that do not serve the CJ agencies

• Domestic Relations– Domestic Relations Enforcement Officer who is commissioned by the

court to perform the functions of detection and apprehension of persons failing to adhere to the conditions set by the judge.

• This is under investigation and interpretation by the JNET Steering Committee and the JNET Legal Office

JNET Activation Training

Non Criminal Justice AgenciesNon Criminal Justice Agencies that do not serve the CJ agencies that do not serve the CJ agencies

• Public Defender’s Office– Some Counties have the PD’s office performing Sentencing Guideline

updates. This may be possible for Non CJ user access. Case by case basis for decisions

– Public Defender’s Office Investigator• Generally PD’s Office Investigators do not have ORI’s or CLEAN access.

If they do, it is to be determined on a Case By Case Decision.

JNET Activation Training

CWOPA - Inspector GeneralCWOPA - Inspector General

• Most users access JNET for DOT photos and flexible search information. Photos are most helpful to identify individuals and subjects, prepare for surveillance, pursue absent parent welfare fraud investigations, and conduct background and arrest investigations. The ability to obtain probation/parole and summary violation information that may not be available via CLEAN a real plus. DOT addresses help to establish residency.

JNET Activation Training

All AgenciesAll Agencies

• Web E-mail– Sending attached documents in a secure fashion.

JNET Activation Training

Exit EvaluationExit Evaluation

Did this class enhance your knowledge of JNET? Yes No Did the class demonstrate other features with JNET, which you have not used previously? Yes No Did this class demonstrate how you can use JNET for your daily responsibilities? Yes No If yes, how will this class help Do you now plan on using JNET more when processing individuals and/or case information? Yes No Did you learn something new about JNET, which you were not aware of prior to this class? Yes No If yes, what did you learn?

Do you believe the training materials provided will be useful when using JNET? Yes No