Post on 12-Jan-2016
description
Jeff WallbankKPSN Partnership Development
Manager
“How will the PSN change the shape of
the Public Sector and the ways in which it
delivers services”
Agenda1. The Stated Benefits of PSN2. The Potential Benefits of PSN3. The Benefits in action4. Issues5. Help6. Summary7. Questions8. Find out more
PSN - The Stated Benefits
PSN Benefits
Interoperability
• Enable a versatile and flexible private network offering interoperability
• Allowing users to share information and access open standard-based services
Seamless Connectivity
• Users linked through a ‘network of networks’ governed by standards
• Users will be capable of accessing a range of business and network services where and when they are needed, with security and integrity guaranteed
Cheaper
• Help make substantial savings of up to £500m a year
• Support HMG Strategic Objectives in Transformational Government, Operational Efficiency Programme (OEP), Digital Britain etc
Service Assurance
• Enhance the benefits of a multi-supplier environment, by providing the assurance and reliability of a single supplier
• Create the tools necessary for end to end service assurance
Open Market Place
• Reduce the cost and complexity of procurement by creating an innovative open market place
• Offer competitively priced services
Potential Benefits• Supporting “Total Place”
• Bringing together multiple organisations together in one place to deliver services
• Using a single communications infrastructure• Using standard equipment and services• Delivering services locally • Delivering services that the citizen wants where they
want it
Potential Benefits (2)• Cheaper services
• Reducing the number of expensive circuits and other network related services used to deliver services
• Standardising on procurement contracts• Using local knowledge to keep costs down• Enhancing the purchasing power of the many
Potential Benefits (3)• Enabling organisations to work together
• Combining Information Assurance policies• Standardising ICT infrastructure services• Dismantling silo’s by removing the technology excuse• Making it easier to access services across all tiers
The Benefits in Action
Kent Public Service Network (KPSN)
Supporting Shared Services (Interoperability, Cheaper, Transformation)
• Kent Public Service Network (KPSN) • Links 1100 sites and 250,000
users• Partners enjoy a 500% increase in
network capacity• Resiliency is inbuilt into the
network reducing down time to a minimum
• Increased business broadband capabilities in Kent by 55%
• Is now able to offer support to local communities that are struggling to receive broadband services
De-Duplication (Cheaper)• Before KPSN – there were some 10+ county wide
networks• After KPSN – there are now 6 left that we know of
and 2 of these are in pilots to transfer across to KPSN
Supporting Shared Service (Interoperability, Cheaper, Transformation)
• GCSx Aggregation• GCSx connections live in March
2009.• All Local Authorities using
aggregated connection April 2009.
• Savings and Efficiencies – in the region of £95k per annum
• Has opened opportunities for new ways of working
• Has provided increased capacity for Partners
Supporting Shared Service (Interoperability, Cheaper, Transformation)
• Gateways• Ease of access – physical/multi
channel• Customer driven• Built on customer insight and
feedback • Partnership from Central, Local
Gov, statutory & 3rd sector providers
• Service hub collaboration• Comprehensive service directory • Integrated processes• Promote self-help• Encourage channel shift
Supporting Shared Services (Interoperability, Cheaper, Transformation)
• Cluster Working• Groups of LA’s sharing
services such as email, audit, building control, HR, Revs & Bens
• These are all District or Borough Council’s combining services at operational and managerial levels
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Supporting Shared Service – it works• Success has been achieved
between 3rd and 2nd tier authorities
• What about the 1st tier?
DISTRICT OR BOROUGHS
SHIRE COUNTY / UNITARY / METROPOLITAN BOROUGH
CENTRAL GOVERNMENT AGENCIES
ORGANISATIONS
TIE
RS
DISTRICT OR BOROUGHS DISTRICT OR BOROUGHS
SHIRE COUNTY / UNITARY / METROPOLITAN BOROUGH
SHIRE COUNTY / UNITARY / METROPOLITAN BOROUGH
Issues• Multiple Information Assurance criteria
• IL2, Il3, IL4, 224, 334, 444• GCSx, N3, PNN Accreditations
• A lack of trust between public sector organisations• Breaking down the silos, both at a local level and more
importantly with tier 1 authorities (central government departments)
• An in-consistent approach to IA accreditation and service delivery• …………AND many more
HELP• We need to rationalise Information Assurance requirements• We are all public servants paid by the same people the
citizen’s therefore we MUST• Start to work more closely with other Public sector organisations• Demand changes in the way we work at all levels• Focus on delivering Public sectors services in the way the citizen
wants
• Do not just accept NO you can not do it that way – push back
Summary• The PSN if implemented and supported locally can change
the way public services are delivered• Local Regional PSN’s can help transform Public Sector service
delivery if:• All Public sector organisations work together• All Public sector organisations start to trust each other• All public sector workers realise that they work for the citizens
ultimately and therefore deliver services in the way they want• It can be done as KPSN and others like HPSN2 and the PSBA
are doing it now in the regions.
Questions
Find out more• Contact
• Jeff Wallbank, KPSN Partnership Development Manager
• 07850 900277 jeff.wallbank@kent.gov.uk • www.kpsn.net