@jboogie

Building a culture of innovation Agile, lean & design in a world of continuous digital change

@jboogie

@jboogie@jboogie

@jboogie

@jboogie

@jboogie

Steven Tyler!

@jboogie

Steven Tyler!Me! With hair.

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

That’s him, there.

@jboogie

Yesterday’s assumptions don’t work in today’s realities

@jboogie

That’s him, there.

@jboogie

@jboogie

"We poured surreal amounts of money into it, yet we all thought it had no value for the customer, which was the biggest irony. Whenever anyone asked

why we were doing this, the answer was, ‘Because Jeff wants it.’ No one thought the feature justified the cost to the project. No one. Absolutely no

one."

@jboogie@jboogie

@jboogie

“Software is eating the world” -Marc Andreesen

@jboogie

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

Now available on Spotify

@jboogie

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

@jboogie@jboogie

We translated this model to software

@jboogie

@jboogie@jboogie

@jboogie

Software is continuous

@jboogie

@jboogie

11.6 seconds

@jboogie

@jboogie

Sense

@jboogie

@jboogie

Sense

@jboogie

Respond

@jboogie@jboogie

@jboogie@jboogie

Industrial era management tactics don’t work with continuous software

@jboogie@jboogie

@jboogie

What does a continuous world mean for the way we design our organizations?

@jboogie

@jboogie@jboogie

@jboogie

How can we take advantage of all of this information?

@jboogie

@jboogie@jboogie

@jboogie

How can we maximize the creativity, learning and productivity of our teams?

@jboogie

@jboogie

In order to survive in a world of continuous digital change,

@jboogie

@jboogie

In order to survive in a world of continuous digital change, we must build aculture of innovation

@jboogie

@jboogie

A culture of innovation is a culture of learning.

@jboogie

@jboogie

@jboogie

Deliberate strategy

Bill Clinton

Hillary Clinton

@jboogie

Emergent Strategy

@jboogie@jboogie

@jboogie

“You need to set up and organize so that you can do as many experiments per unit of time as possible.”

Jeff Bezos

@jboogie

@jboogie

The atomic unit of innovation is the team

@jboogie

@jboogie

How do we build continuously learning teams?

@jboogie

1. Anatomy of the team

How do we build continuously learning teams?

@jboogie

1. Anatomy of the team

How do we build continuously learning teams?

2. How do we incentivize the team?

@jboogie

1. Anatomy of the team

How do we build continuously learning teams?

2. How do we incentivize the team?

3. How should the team work?

@jboogie

Anatomy of the team

@jboogie

@jboogie

Anti-patterns

@jboogie

1. Siloed2. Service providers3. No view of “the whole”4. No collaboration

How not to build innovative teams

@jboogie

1. Siloed2. Service providers3. No view of “the whole”4. No collaboration

How not to build innovative teams

@jboogie

1. Siloed2. Service providers3. No view of “the whole”4. No collaboration

How not to build innovative teams

@jboogie

1. Siloed2. Service providers3. No view of “the whole”4. No collaboration

How not to build innovative teams

@jboogie@jboogie

What team structure facilitates a culture of learning?

@jboogie@jboogie

Anatomy of a continuously learning team

1. Small

@jboogie@jboogie

Anatomy of a continuously learning team

2. Collocated

@jboogie@jboogie

Anatomy of a continuously learning team

3. Dedicated

@jboogie@jboogie

Anatomy of a continuously learning team

4. Self-sufficient

@jboogie

Incentivizing the team

@jboogie

@jboogie

Anti-patterns

@jboogie

Roadmaps

You are here! Launch!

@jboogie

They actually look like this

@jboogie

@jboogie

How do others do it?

We don’t maintain a roadmap document. Our roadmap is simply the sum of active initiatives. We revisit the set of prioritized initiatives every few months.

http://tech.gilt.com/post/44792645000/scaling-agile-at-gilt

Gilt group

@jboogie@jboogie

@jboogie

Incentivized for creating output

@jboogie

Shipping product, on its own, is not a measure of success

@jboogie

Most companies manage to output.

Because it’s easy. It’s binary.

@jboogie

Task teams to achieve business outcomes@jboogie

@jboogie

Give teams a problem to solve, not a solution to implement

@jboogie

@jboogie

14%

Business model validation

Product validation

Small team

Culture / Infrastructure to support continuous learning

Stakeholders

Small-chunk, outcome-based, predictable funding

$$$

@jboogie

How should the team work?

@jboogie

@jboogie

Anti-patterns

@jboogie@jboogie

No cross-functional collaboration

@jboogie

Fixation on job titles

@jboogie

@jboogie@jboogie

@jboogie@jboogie

Jeff “Skunk” Baxter

@jboogie@jboogie

Jeffrey Allen Baxter, born December 13, 1948, is an American guitarist, known for his stints in the rock bands Steely Dan and The Doobie Brothers during the 1970s.

More recently, he has been working as a defense consultant and chairs a Congressional Advisory Board on missile defense.

@jboogie

Fear of failure

@jboogie

Arbitrary deadlines

@jboogie

Cover Your Ass

@jboogie

@jboogie

How does a culture of learning change the way a team works?

@jboogie

Take smaller risks

@jboogie

Clear definitions of success

@jboogie

@jboogie

Promote competencies over roles

@jboogie

@jboogie

Self organization"The Six Sigma process killed innovation at 3M...they would say they need a five year business plan for a new idea. Come on, we don't know yet because we don't know how it works, we don't know how many customers will take it up, we haven't taken it out to the customer yet."

Geoff Nicholson Father of the Post It note

http://www.zdnet.com/six-sigma-killed-innovation-in-3m-7000012593/

@jboogie

Why should you build a culture of innovation?

@jboogie

Make customers happy

@jboogie

Reduce waste by building more successful products

@jboogie

Increase employee morale

@jboogie

You must transform from a culture of delivery to a culture of learning

@jboogie

@jboogie

Thanks!@jboogiejeff@neo.com

www.sensingbook.com

@jboogie@jboogie

http://mamacue.files.wordpress.com/2012/06/circus-tent.jpghttp://dark.pozadia.org/images/wallpapers/dsgf-427305.jpeghttp://memberfiles.freewebs.com/69/11/54241169/photos/Sick-Wallpapers/77448.jpghttp://farm6.staticflickr.com/5263/5664481537_4cd702f35a_o.jpg

http://fansinaflashbulb.files.wordpress.com/2010/03/munroe_joe_1241_2005.jpg

http://www.jble.af.mil/shared/media/photodb/photos/2013/06/130612-F-XX000-002.jpg

http://farm9.staticflickr.com/8343/8179012399_715a4570ab_o.jpghttp://upload.wikimedia.org/wikipedia/commons/d/d7/Organic_mountain_grown_tea_leaf.jpg

http://4.bp.blogspot.com/-idk-WdQSl0M/UNStsSt-4cI/AAAAAAAAAB8/jrf6ykhOXh8/s1600/HandFull.jpg

http://1.bp.blogspot.com/_xg4zn4zQ9zM/TThZFiaaDgI/AAAAAAAABnQ/tAxGflIH9Mo/s1600/cowpajamas.JPG

http://youbentmywookie.com/wookie/gallery/0710_wtf/wile_businesscard.jpg

http://blacklikeyou.files.wordpress.com/2012/11/jeff-skunk-baxter_un-rock-n-roll-jobs_669a_aol-music-uk_220311.jpg

http://imgace.com/wp-content/uploads/2011/09/bridal-party-falls-into-lake-wedding-fail.jpg

http://watchplayread.com/files/2012/10/Finish-line_2.jpg

http://cdn.roughguides.com/wp-content/uploads/2012/09/42-28599751-1680x1050.jpg