Leadership and Management for the 21st Century Health Sciences Library

Jane Blumenthal, AHIP, Director Nancy Allee, AHIP, Deputy DirectorHealth Sciences Libraries, University of Michigan

October 14, 2007

Overview

Background and Description

Environment

Mandate for Change

Implementation

University of Michigan Health Sciences Libraries

Taubman Medical Library

Public Health Library & Informatics

Dentistry Library

Primary Clientele

Medical School

School of Nursing

College of Pharmacy

School of Public Health

School of Dentistry

UM Health System

Library Roles

> 19,000 Primary Users

Resource Library

Outreach Library

Changing Environment - Global

Print to digital

“Born digital” library patrons

NIH Roadmap

ACGME competencies

Economics of Health Care

Space pressures

Changing Environment - Local

State and local economy• Budget pressures• Emphasis on community engagement

New Leadership

Google

Programmatic Review

Environment of constant change, challenge, and assessment

Mandate for Change

User-driven, pent-up demand

A compliment to library and staff

Recognized and supported by University Library leadership

SWOT

Excellent work (Strength)

Not getting desired recognition and appreciation (Weakness)

Demand for additional online resources and new services (Opportunity)

Flat or declining budget and staff (Threat)

Vision/Mission

“The Health Sciences Libraries are a valued partner, fully integrated into the work of the university and providing leadership in knowledge management for education, research, patient care, and community service.”

Goals

Increase the visibility of the Health Sciences Libraries with partners and constituents• Build on strengths• Develop new service initiatives and new models for

collaboration and integration with primary user communities• Explore new partnerships and collaborations for outreach

Increase operational efficiency and reallocate resources to highest priorities

Grow the program, the team, the network

Objectives

Reorganization

Staff training and development

Team building

Improved use of technology

Improved communications

Evaluation

Reorganization

Implement a new organizational structure more supportive of new initiatives

Eliminate redundancy and take advantage of economies of scale

Coordinate with overall University Library initiatives

Create and foster new roles for librarians and staff

Support staff development and training

Staff Training and Development

Job descriptions – 10% professional development

In-service training

Workshops, CE classes, UM classes

Staff development presentations

One-to-one mentoring

Team building

HSL Exchange

Staff Retreat

Discussion Series & Project Teams

Special Events Teams

Technology

CTools

Blogs

Wikis

Flickr

del.icio.us

Podcasts

MLibrary 2.0 / 13 Things

Second Life

HSL Staff Blog

“Sharing, informing, discussing”

Since October 2006

• 196 postings

• 155 comments

• 29 authors

HSL Wiki

UMHS Library Managers MeetingAnn Arbor Commission on Disability

Issues - PresentationStaying Current Podcast SeriesCultural Competency ExchangeBook Discussion – Mountains Beyond

MountainsLaughter Yoga

Communication

Monthly All-staff MeetingsLed by Rotating Volunteers• choose topic to discuss• or focus entirely on staff business• or invite guest speaker • recruit next volunteerNo one is penalized for not coordinating a

meeting, but the effort of volunteers is recognized as part of formal evaluations

Meetings & CommitteesOversight

Nuts & Bolts

HSL-Info

HSL-Liaisons

Bioinformationist Interest Group

One-year Pilot Committees• New librarians cohort• Collections & operations• Planning, strategy & assessment initiatives

Connecting with users formally

NCIBI Informationist and Intern

CTSA Role

NNLM GMR Subcontracts

Public Health 2.0

Consumer Health

Connecting with users informally

Fireside Chats

Pizza Party for Students

New Faculty Luncheon

National Medical Librarians Month

Holiday Open House

Outreach to the community

Kerrytown Bookfest

Ann Arbor Book Festival

Women’s Health and Fitness Expo

Give Kids a Smile

Survival Flight

Knitwits

Capstone

HSL staff recognition event

Recognition of contributions to the reorganization

Reception + personalized certificates

Evaluation

A work in progress

Organizational and developmental consultants

Web links

HSL Website:http://www.lib.umich.edu/hsl/

HSL Staff Blog: http://mblog.lib.umich.edu/hslstaff/

MI-INFO:http://www.mi-info.org/

MLibrary 2.0:http://www.lib.umich.edu/lib20/13things.html