Karen FerrisMacanta Consulting

WHEN TO PLAY

OUTDATED TECHNOLOGY

MAINTENANCE COSTS

ADMINISTRATION OVERHEAD

OVER CUSTOMISATION

VERSION LOCK VENDOR LOCK

INFLEXIBILITY SOLUTION SUN-SETTING

POOR SUPPORT

HOW TO PLAY

KNOW WHAT YOU WANT

What can you afford?

What features do you need?

Location, location, location!

Room for growth

Vendor credentials

Costs

Timeframes

SELECT THE SOLUTION

SHORTLIST REFERENCES PRESENTATIONS MANAGE EXPECTATIONS

SUMMARY

THE RIGHT DRIVERS

STAKEHOLDER ENGAGEMENT

CAREFUL SELECTION

CAREFUL PLANNING AND PREPARATION

ORGANISATIONAL CHANGE

PROCESS IMPROVEMENT

Email: Karen.Ferris@macanta.com.au

Website: www.macanta.com.auwww.karenferris.com

Twitter: @karen_ferris

Facebook: http://www.facebook.com/MacantaConsulting

Mobile: +61 (0)425 728 498