III Ежегодная конференция itSMF России

Michael DobnerCEO of OMNINET Russia and CIS

ITSM as an art

12.09.2012

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Internet users in Russia

Internet users in Russia increased by 20% over the past year

More than half of Russian have an access to the World Wide Web today

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Mobile solutions vs. PC

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5 млрд. долларов

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The worldwide globalization and the development of cloud technologies may probably change the whole world (all communication processes in it) in a big cloud

The whole world – a big cloud

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ITSM is an art

ITSM is not a universal algorithm

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For clarity, we compare the advantages of the platform for automating processes with the color

The palette of advantages

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Cost of ownership

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The black color is one of the main

Rapid implementation is one of the main advantages

The time of implementatiom

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The red color is categorical and essential to express strong emotions and bright events

Convenience of the interface an important factor for the companies which attract contractors and plan to use the system on their own

Удобство интерфейса

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The blue color is used equally well to represent the four elements

The flexibility of the platform allows to implement all the required functionality

Blue means flexibility

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By mixing with other colors the yellow color allows to get a completely new color

The ability of a platform to integrate with other software allows to solve different new tasks

The ability to integrate

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Different advantages – different pictures

III Ежегодная конференция itSMF России

Michael DobnerCEO of OMNINET Russia and CIS

Thank you for your attention!

12.09.2012