IT asset management Vladimir RAZUVAEV Head of Business consulting Department +7 903 564 49 75...

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IT asset managementVladimir RAZUVAEVHead of Business consulting Department+7 903 564 49 75VladimirR@softline.ruwww.samitam.ru

ITAM – IT asset accounting

ITAM - IT asset management

Acquisition- budgeting

- demand management;- coordination;

- purchase;- delivery;

- users training;

Lifecycle management-installation/uninstallation;

- modernization;- technical support;

- location management

Disposal- recycling;- shutdown;

- data destruction

Solution for physical accounting, financial management and treaty obligation during the whole lifecycle of IT asset

What for?

Cost optimization on usage of assets during all lifecycle

Requirements compliance of external and internal regulators (essentially, risks management)

IT assets and business requirements mapping (amount, necessary functionality, cost etc.)

SAM — the main part of ITAM

Software requires:

qualitative identification

recognition of bundles consistent

license compliance verification

upgrade/downgrade management

version/release management

standardization

Software has:

Different types of licenses

upgrade/downgrade rules

different usage scenarios/models (terminal, virtualization, SaaS etc.)

ITAM — a place in IT management system

Service Desk• User configuration data• Location data

IT Governance• Needs estimation data• Data for negotiations with

vendors/suppliers• manageability

Investment Analysis• ROI calculation data• TCO calculation data• Financial risks minimization

IT Security• Control of unauthorized

devices• Control of unauthorized

applications installations/launch

• Decrease of legal risks

ITAM — step by step IT-asset management

• IP Devices• Non IP devicesDiscovery

• Software identification• Hardware identification

Identification

• of licenses compliance• of physical locationVerification

• user-device-software• contract information• financial information• workflow/business process

Management

Discovery of deices with IP

Asset Manager

Or own agent

Discovery of devices not connected to LAN

Agents are installed from the flash-drive

Inventory ID

Identification of physical location

PC nameUser№ of socket

Number of socket complies to number on patch-panel. If change - notification

Software identification

Registry

Executable file

WMI

Software library Licenses

Important!!! Discovery and

identification of distributive copies

License compliance

License

Agreement

Invoice

Consignment note

Certificate

Contract

B

Verification

Inventory DB

Hardware identification

inventory ID

PC name

Responsible user

Job title

department/division/business

Requirements to the automation tool

Software management

Software recognition/identification quality

Recognition/management of bundles

Addition of software description

Assignment/reassignment of licenses

Software usage monitoring

Storage of electronic copies of documentation

Hardware management

History logging

Assignment of the unified identificatior

Lifecycle status

General Contract management interface

Financial management interface

Simple integration

KPI и Dashboard

ITAM – IT governance

“Organizations that practice ITAM have 15% or lower TCO”

«Regular management of the IT-Assets lifecycle will

reduce cost of each asset for 30 % within the first year

and for 5-10 % during each following year»

“IT/SAM implementation generated an average

131% return investment”

ITAM – implementation advantages

“Time savings by having asset management information

available to the Service Desk is 5 -10 %”

“50 % of time spent on a help desk call is

determining the user’s PC configuration

Softline’s competitive position

1. Wide expertise in the ITAM and SAM market, more than 20 of implemented projects in the companies with more than 1000 PCs;

2. dedicated team;

3. SAM competences confirmed by various vendors;

4. compliance of the services with the international ISO/IEC 19770-1 standard.

Who’s already on the top

Ангарский завод полимеров

Will be pleasured to answer your questions

Vladimir RAZUVAEVHead of Business consulting DepartmentVladimirR@softline.ru +7 903 564 49 75www.samitam.ru