What??

Technical Standards

Value addition to Business

Development, Manufacturing , Supply

More EfficiencySafety Clean products and services

Based on Market Requirements

Who??

Industry

Technology

Business Sectors demanding a standard

Government Agencies

Consumer Organizations

Academic and Technical Laboratories

Why??

Dimensions of

Sustainable Development

Economic

SocialEnvironmental

17800 standards

1987ISO

9000, 9001, 9002, 9003, 9004

Quality Management System

Who is the ?

Quality Management System

ISO 9000• Quality Management and Quality Assurance Standards - Guidelines for selection and use

ISO 9000-2• Quality Management and Quality Assurance Standards-Part 2- Generic guidelines for application of ISO 9001,9002,9003

ISO 9000-3• Quality Management and Quality Assurance Standards-Part 3- Generic guidelines for application of ISO 9001 to the development, supply,

and maintenance of software

ISO 9001• Quality systems- Model for Quality Assurance in Design/ Development, Production, Installation and Servicing

ISO 9002• Quality systems- Model for Quality Assurance in Production, Installation and Servicing

ISO 9003• Quality systems- Model for Quality Assurance in Final Inspection and Test

ISO 9004• Quality Management and Quality Systems Elements - Guidelines

ISO 9004-2• Quality Management and Quality Systems Elements - Guidelines for services.

Requirement for QMS and Documentation

Management Responsibility, policy, planning and objectives

Resource Management and Allocation

Measurement, Monitoring, Analysis and Improvement

Product realization and Process Management

Pre-requisites Mandatory

Tailor made

Fully engage top

management

Identify key processes and the

interactions needed to

meet quality objectives

Implement and manage the QMS and its processes

Build your ISO 9000-

based QMS

Implement the system,

train company staff and

verify effective

operation of your 5

processes.

Manage your QMS

If necessary, seek third

party certification/ registration of the QMS

or alternatively, issue a 7 self-declaration of

conformity.

Disadvantages Advantages

Increased Customer service and Satisfaction

Increased Marketability

Reduced Operational Expenses and product

liability risks

Better Management Control and improved internal

Communication

Lack of Awareness

Affordability

Documentation

Length of processes

Standardization in specific

sectors

ISO TC 17623 ISO Standards related to TCs

3 ISO Standards directly responsible for ISO TC 176

Participation of 97 Countries

24 Observing Countries

Integrity of QMS

ISO 9000-2015

Sustained Success

Customers’ Confidence

Better Supply Chains

Improved Communication

Conformity Assessment

Training, Assessment and Advice in QMS