Introduction toProject Management

Presented by:

Derek DiGiacomo, SCTE

Director, Information SystemsDeveloped by:

Derrick Nguyen, SCTE

Manager, Information Systems

Definitions

Who controls project

management?

What is a project?

What is project management?

Managing a project

Five process groups

Knowledge areas

Triple constraint

Communication channels

Tools

Work breakdown structure (WBS)

PERT diagram

Gantt chart

Pareto analysis

Agenda

How the customer explained it

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How the consultant understood it

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How the analyst designed it

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How the programmer wrote it

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How marketing described it

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How the project was documented

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How operations installed it

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How the customer was billed

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How it was supported

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What the customer really needed

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Who Controls Project Management

• Association for the project management profession

• Author of the PMBOK ®

• PMP Credential

Baselines - What is a project?

“A project is a temporary endeavor undertaken to create a unique product or service.” 1

1 PMBOK 4th Edition

Deliverables

• Creates new product or service

Temporary

• Start and end

Stakeholders

Baselines - What is a project?

Baselines - What is project management?

Application of proven

• Knowledge• Skills• Tools• Techniques

Meeting project requirements

Baselines - Understanding project management to better

Address stakeholders’ needs

Balance project constraints

MANAGING A PROJECT

• HOW TO’S

Main Process - Five Process Groups

Initiating Planning Executing Monitoring Controlling Closing

Main Process - Five Process Groups

Managing a Project

• Knowledge Areas…• Time• Cost• Quality• Communication• Human Resources• Integration• Procurement• Risk• Scope

Triple Constraint

Communication Channels

Communication Channels

N ( N – 1) 2

PROJECT MANAGEMENT TOOLS

The right tools for the right job

Tools

Work Breakdown Structure (WBS)

PERT Diagram

Gantt Chart

Pareto Analysis

Tools: Work Breakdown Structure (WBS)

Tools: Work Breakdown Structure (WBS)

Tools: Work Breakdown Structure (WBS)

Tools: Work Breakdown Structure (WBS)

Tools: PERT

• Program Evaluation and Review Technique

Tools: PERT

Tools: Gantt Chart - How to read a Gantt Chart

Critical path

Lag

Summaries

Milestones

Dependencies

Tools: Gantt Chart

Tools: Gantt Chart

• Dependencies (logical relationships)

• Finish-to-start (FS)

Tools: Gantt Chart

• Dependencies (logical relationships)

• Finish-to-start (FS)• Finish-to-finish (FF)

Tools: Gantt Chart

• Dependencies (logical relationships)

• Finish-to-start (FS)• Finish-to-finish (FF)• Start-to-start (SS)

Tools: Gantt Chart

• Dependencies (logical relationships)

• Finish-to-start (FS)• Finish-to-finish (FF)• Start-to-start (SS)• Start-to-finish (SF)

PARETO ANALYSIS

• Pareto chart

A.K.A.

• Pareto distribution diagram

Tools: Pareto Analysis

• Observation: most things are not distributed evenly

Tools: Pareto Analysis - Examples

≈ 20% of customers create ≈ 80% of revenue

≈ 20% of workers produce ≈ 80% of results

≈ 20% of input creates ≈ 80% of results

≈ 20% of features cause ≈ 80% of usage

≈ 20% of bugs cause ≈ 80% of crashes

Tools: Pareto Analysis

High returns

Vital few

The 80/20 Rule

Make effective changes

Tools: Pareto Analysis

• Challenges

• Creating the charts

• Reading the charts

Tools: Pareto Analysis

• Creating the chart• List problems/options• Group problems

together• Apply appropriate

scores• Construct Pareto Chart

Tools: Pareto Analysis

Tools: Pareto Analysis