Post on 19-Mar-2018
Agenda
• Introduction
• Manage your store on Seller Center
• Manage your orders
• Seller support
• Questions
Manage your
store on
Seller Center
Accounting
• Managing
finances
• Payment
terms
Order Management
• Stock
Management
• Order
Management
Lazada University
• Training
Materials
Product Management
• Adding Product
• Product
Management
• Product
Reviews
Webinar Training
• Re-join
training
• Advanced
Training is
available
Promotion Campaign
• Increase
Exposure
• Increase
sales
volume
Seller Center
Seller Center – How to add a product
Click Products Add a product
Seller Center – How to add a product
Click Create a new Product for single product upload
Seller Center – Select the right category
Type in product name or relevant category in the search bar to identify
the right positioning of the product
Seller Center – Select the right category
Or you could select the Primary category and the relevant sub-categories
Selecting the right category is very important to determine the commission & makes it easier to find &
purchase by our customers
Example of naming format
Seller Center – Add product name
Key in the Name according to the naming format
AABBCC
If your brand is not listed with Lazada, please contact our Partner Support Center by filling in the HELP TO EDIT CONTENT
form on Seller Center
Seller Center – Add product brand
Key in the brand name
Fill in the form “Help to edit content”
Seller Center – Add product brand
OEM option can be used if the product doesn’t have a brand name
Seller Center – Add product specifications
Key in the product specifications/attributes
All specifications/attributes filled in helps to filter the search to your product
Naming
Attributes
Seller Center – Add product specifications
All specifications/attributes filled in helps to filter the search to your product
Seller Center – Add taxes
Select Tax 6 if your company is GST registered or default if it is not registered
3 Months Local Supplier Warranty
How it will appear in the product listing page
Insert bullets
Seller Center – Add highlights
Seller Center – Add product description
Key in the product description in English, min 50 words max. 700 words
http://i.imgur.com/O46CkWo.jpg
Paste Image URL
Insert Image
Seller Center – Add images in product
description
Insert images in the product description by clicking on Insert image and
key in the image URL
Seller Center – Add images in product
description
How it will appear on your product listing page
Seller Center – What’s in the box
How it will appear on your product listing page
Key in the items the customer will receive in the package
3 Months Local Supplier Warranty
How it will appear on your product listing page
How to add free items
3 Months Local Supplier Warranty
Seller Center – Product dimensions
How it will appear on your product listing page
All Lazada merchants enjoy the benefit of paying RM5.3 (incl. GST) shipping fees
irrespective of the product weight
Key in the accurate product & package dimensions
Seller Center – Shipping fees
Always mention the accurate weight and dimensions of the package to avoid
paying extra shipping fee.
Seller Center – Warranty
3 Months Local Supplier Warranty
How it will appear on your product listing page
Select the appropriate Warranty type & period
Seller Center – Pricing
Examples of different variations
Key in the product variation (only sizes)
PRODUCT BIRTH CERTIFICATE
Seller Center – Pricing
Key in the unique Seller SKU (without space) min. 3, max. 50 characters
Seller Center – Pricing
Make sure you always have stock available to avoid cancellations which
result in penalties
Key in the quantity of the products available
Seller Center – Pricing
3 Months Local Supplier Warranty
How it appears on your product listing page
Key in the price of the products
Seller Center – Pricing
3 Months Local Supplier Warranty
How it appears on your product listing page
Key in the sale price and the sale period
Seller Center – Uploading images
Click on browse and select the image to be uploaded. Click open
Seller Center – Uploading images
Manage your
orders
24h
How Lazada operates: Drop off
1. Order placed
on website
2. Verify order
in Seller Center3. Pack the
product
4. Fulfill order
in Seller Center
5. Drop off the
package to the
closest 3PL
6. Order
delivered to the
customer
Fulfillment process
1
2
Click on Manage orders & then click on Pending to check the orders received
Fulfillment process
3
4 5
Click on Invoice. Take note of the payment method before choosing the
delivery provider. Skynet is for prepaid payments & Ta-Q-Bin for COD
Click on Create Package & Next once you select the delivery provider. Then Click
Save Invoice Number & Next
Fulfillment process
Print one copy of the Tax invoice and include it inside the packing of the product
Fulfillment process
Skynet - DS
67
8
9
A check mark will appear in the printed column. Click on Ready to ship to generate
tracking number/ID
Click on shipping labels to print the shipping labels
Fulfillment process – Prepaid (Skynet)
Ensure the paper is A5 size & landscape format. Click on print and print 4 copies
SkyNet DS & Ta-Q-Bin
1. Print 4 copies of shipping labels
2. Receiver copy – stick on the package
3. POD & Billing copy insert in the pouch & stick on the
package
4. Merchant copy for your own reference
Fulfillment process
Fulfillment process
Skynet - DS
Click on Ready ship
Fulfillment process
The status will change to Shipped
The status will change to Completed once the package has been delivered to the customer
Upon receiving your order within 24 hours, you should:
1. Print invoice
2. Pack your product
3. Print selected 3PL shipping
label
4. Stick selected 3PL shipping
labels on your packed product
5. Update SC status to “READY
TO SHIP”
6. Drop your product to the nearest
selected 3PL branch
Fulfilment process – checklist
* DO NOT FORGET TO PLACE YOUR PRINTED TAX INVOICE INSIDE YOUR
PACKAGING
Fulfillment process
Manage your store via Mobile Seller Center App
Download the Seller Center app through Google Play store Today!(*available only for Android. Coming soon for iOS users)
Seller
support
Seller support