Post on 26-Jan-2015
description
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Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
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Speakers
Ryan Upton Developer Evangelist @ryanjupton
Samantha Ready Developer Evangelist @samantha_ready
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The Rise of Mobile Computing in the Enterprise
4
3Q08 2Q09 1Q10 4Q10 3Q11 2Q12 1Q13
Your Employees
Your Company 76 Million PCs
230 Million iOS/Android Unit Sales
2Q13
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90% Of All Enterprise Apps Will be Mobile by 2017
20%
of enterprise apps are mobile
90%
of enterprise apps will be desktop AND mobile
Source: Gartner, Ian Finley, Research VP; 2010
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Dif!cult to Build Mobile Apps
Mobile Apps Are Critical
Mobile Apps Deployed
60%
40%
20%
App Gap
Less than
1/2 have deployed
apps
Perc
ent o
f Res
pond
ents
Complexity of Form Factors
Limited Number of Developers
Multiple Operating Systems
Multiple Platforms
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Introducing Salesforce1
All your past investments...
Drag and drop UI customization
Noti!cations Platform
Publisher Actions
...now in the future
Download Salesforce1 App today
All Your Customizations
All Your Devices
All Your CRM
All Your Apps
https://yourinstance.salesforce.com/one/one.app
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Chatter Mobile Feeds People & Groups Files Native Experience
Salesforce Classic CRM data Analytics Tasks & events Native phone features
Salesforce Touch CRM access Custom apps
Agility of HTML5
Logger & Forcepad Sales productivity
tools Task management
Call logging
Unifying the Salesforce Mobile Experience
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Salesforce1 Platform APIs
Salesforce1 App
Salesforce1 Platform Services
Force.com Heroku1 ExactTarget Fuel
The Salesforce1 Customer Platform
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Zach’s Mobile Needs – Manager
§ Find experts or relevant contacts in the area
– Notify them
– Send registration information
§ View analytics on volunteer top performers, hours, and events
§ Send volunteer updates and noti!cations
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Sarah’s Mobile Needs - Volunteer
§ Volunteer registration
§ On-site check-in
§ Ability to upload photos for volunteer event
§ Collaborate with other volunteers and managers
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Requirements
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
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Demo
§ Overview [Sam/Ryan]
§ Find Experts [Ryan]
§ Registration [Ryan]
§ Check in [Sam]
§ Analytics [Sam] – view in mobile simulator of top performer graph
– post “Thank you” to volunteer community and thank top performer (@Sarah)
§ Wrap Up [Sam]
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Publisher Actions
Create actions and add them to the Chatter publisher
§ Global vs Object level – Declarative: create, update, log-a-call
– Programmatic: Visualforce, Canvas
§ Publisher events – JS pub/sub events to communicate with publisher
• Different SDK events for VF vs Force.com Canvas
• ex. publisher.setValidForSubmit
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
#forcewebinar
Pro!le Skills
§ Skills allow users to share information about their professional expertise
– Admins can con!gure skills settings and control how users post relevant skills.
§ Users can add, remove, and endorse skills – Pro!le feed
– User feed
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
#forcewebinar
Salesforce1 & Noti!cations
§ Noti!cations allow you to alert users when certain things happen using Salesforce1
– In-app
– Push noti!cations
§ Spring 14 will offer more options to Salesforce1 apps for pushing noti!cations to users
– Task assignment
– Flagging an item as inappropriate
– Noti!cations from communities
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
#forcewebinar
Force.com Canvas in the Feed
§ Force.com Canvas enables you to expose your canvas apps as feed items
– Post to Chatter feed from a Canvas app or Chatter API
– Display a canvas app inside a Chatter feed item
§ Salesforce1 passes app speci!c context to your canvas app
– Location
– Environment
– App speci!c parameters
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
#forcewebinar
Mobile Visualforce
§ Where can I put Visualforce Pages? – Navigation Menu
– Publisher
– Record detail page
§ CSS needs tweaking. Solution? Mobile templates!
§ Navigation: sforce.one object – Sforce.one.navigateToRelatedList(relatedListId,
parentRecordId);
§ JS remoting/VF Remote Objects for responsiveness
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
#forcewebinar
Mobile Visualforce (con’t)
§ HTML5 Elements – Geolocation API
• JS Remote Action
• SOQL DISTANCE queries
– HTML FileReader > Chatter Files
§ Publisher events – JS pub/sub events to communicate with publisher
• setValidForSubmit
• post
• close
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
#forcewebinar
Analytics
§ Visualforce using the Analytics API – Mobile Card
– Tab
§ Declarative – Dashboards tab in mobile navigation
– Embedded charts on record detail page
§ Historical Trending – Enable historical trending on object & !eld
– Report type = [Enabled object] with historical trending
§ Analytics API in Apex
Notify and Send Registration Info
On-Site Check-In
View and Share Analytics
Find Volunteers for Events
#forcewebinar
Try it yourself!
§ developer.salesforce.com
§ Sign up to start developing – FREE Developer Edition: bit.ly/DE-join
§ Follow the Salesforce1 Dev Guide - bit.ly/s1-dev-guide
§ Test it out in the app – Download the Salesforce1 app
– Open in your mobile browser: • https://[--yourinstance--].salesforce.com/one/one.app