Intelligent Business Driven Automation

Walter Goodwin, CEO

October, 2009 – CA DevEx

Analyst Perspective

• Gartner

– According to Gartner Dataquest, the job-scheduling market is forecast to grow by 6.5% in 2009.

– Gartner inquiries reflect that 70% of business processes are performed in batch, rather than in

real time.

– IT Workload Automation Broker (ITWAB)

– Maturity Model: Moving from Reactive to Proactive

• Enterprise Management Associates

– The complexity of job schedules means a single job in a hidden corner of the enterprise can

cause serious problems throughout the business.

– Neither IT nor business owners have the capabilities they need for early detection and

prevention of such problems.

– Business owners do not even know their applications are late until they see empty trucks,

overdue interest, unpaid wages, stopped production lines, customers leaving empty-handed, and

the financial loss on their bottom line.

“EMA would definitely recommend Terma Software Labs’ JAWS for any enterprise that is

using CA AutoSys. It provides many clear benefits for both business and IT users, greatly

extends the value of CA AutoSys, and will deliver financial, process, and productivity

benefits to businesses of many different types and sizes.”

Terma Labs Reduces Data Center Capital And Operating Costs Through Intelligent Business Driven Workload Automation, Enabling IT To Be A Value Add

And Contribute Strategically To The Business.

• JAWS enables you to Align IT To The Business by enabling you to manage workloads as Jobstreams in association with a business service or business area.

• JAWS enables you to Reduce Risk by controlling complexity and providing enterprise wide Job Scheduling Assurance and Critical Path Monitoring.

• JAWS provides the necessary visibility into your Jobstreams to Improve IT Efficiency by maximizing human and IT resource utilization to effectively manage IT Complexity

• JAWS Improves Service Quality through advanced Analysis of your Data Center Workload Environment.

Business Driven Automation

Workload Service Management

• What is JAWS Workload Service Manager?

– Significant piece of Workload Automation Broker

– Transition from managing jobs to managing services

– Aligns management of workload to the business

– Real time service monitoring according to SLA’s (CPM)

– Root cause analysis & what-if predictions

– Advanced analytics to optimize workload services

– Automated Workload and CPM discovery

– Customize-able reporting and workload forecasting

• Benefits

– Aligns workload to business services

– Optimizes workload services & reduces risk

– Improves operational efficiency

Value to AutoSys

AutoSys

AutoSys

Admin

App Developer

App Developer

OperationsBusiness User

Business User

Business User

?

App Developer

Management

Bridge To Data Center Automation

Workload Control Center

JAWS Workload Service Manager

CA Workload Automation instances

Spectrum Service Assurance Manager

WCC Clients

Spectrum Automation Manager

CA Service Desk

Align IT To The Business

&

Reduce Risk

Use Case: Challenges

• Align IT To The Business

– How can I reduce the view to only see the Jobs that are relevant to my Business Unit?

– How can I associate metrics and reporting by business unit?

– How can I gain visibility, and how can I gain visibility in the perspective of my business?

– How can I group my job streams into business areas by more than one criteria?

– What if the business cycles are different for different business areas?

• Reduce Risk

– Now that I can view by business areas, can I get a picture of a time window of Completed, In-

Progress, Forecasted runs?

– How can I gain immediate visibility into my mission critical applications and or jobstreams?

– How do I know if/when I'm missing my SLA's? Both real time and historical?

– Can I predict that something is going to miss an SLA before it happens?

– Can i predict downstream business processes before they occur?

– Based on critical end process, can I see everything that effects that process upstream?

Use Case: Enabling Functionality

• Highlighted Features

– Business Areas

– Jobstream

– Dashboard: Completed, Running, Forecasted

– Real Time Jobstream Monitoring

– Root Cause Analysis

– What If Predictions

– Integration To CA Workload Control Center (WCC)

– SLA Report

– Critical Path Report

– Processing Load/Latency Report

Aligning IT To The Business

Aligning Jobstreams by BU

Dashboard – Completed, Running,

Forecasted

Monitoring By Jobstreams - Late

Root Cause Analysis/What If

Predictions

Guided Problem Resolution

SLA Report

Critical Path Report

Use Case: Business Value

• JAWS enables you to manage your workload environment from business area, business service, business application perspective.

• JAWS enables you to be proactive in ensuring compliance with SLA’s.

• JAWS enables you to pinpoint problems via Root Cause Analysis and take immediate corrective action to ensure Jobstreamscomplete on time.

Improve IT Efficiency

&

Service Quality

Use Case: Challenges

• Increase Efficiency– How do I isolate processing bottlenecks and identify the cause?

– How can I leverage historical trends to predict the future?

– How do I know when jobs move in and out of the critical path?

– How can I plan for peak system utilization in my environment?

– How can I find and remedy invalid JIL?

• Improve Service Quality– How can I quickly react to a business driven problem?

– Can I give my line of business users direct visibility to their applications without having to go through IT?

– Can I identify the root cause of a current processing problem?

Use Case: Enabling Functionality

• Historical, Real-time, and Forecast Gantt Charts

• Automatic Jobstream Creation and Monitoring

• SLA Criteria Management

• Predictive Alerting based on Custom Criteria

• Instantaneous Post-Mortem Analysis

• Effortless Distribution of Intelligence

• Proactive Reporting

– Trending Reports

– Processing Load Report

– JIL Error Report

Define and Manage SLAs

Alerting & Notification by Jobstream

Identify Delay and Latency

Generate Reports for Distribution

Trending Reports and Predictions

How can I leverage historical trends to predict the future?

Processing Load/Latency Report

JIL Error Report

Use Case: Business Value

• JAWS enables you to eliminate manual tasks associated

with your Workload Automation.

• JAWS enables you to provide better visibility to operations

as well as application developers, line of business and

management.

• JAWS enables you to focus on tasks that add value to

your business and IT department, rather than focusing on

avoiding events that cost you time and dollars.

Summary

• JAWS Enables You To Reduce Data Center Capital And

Operating Costs Through Intelligent Business Driven

Workload Automation, Enabling IT To Be A Value Add

And Contribute Strategically To The Business.

– Align IT To The Business

– Reduce Risk

– Improve IT Efficiency

– Improve Service Quality

• Presentation By Nike & Goldman Sachs

– Real Use Cases

– GPS Give Away

• Individual Demos