“Integration of Inventory and the Delivery Model for Operational

Efficiency and Minimal WIP in Pune City for QuikPills”

- Miraj Patel 331418

E - PHARMACY

OBJECTIVEPrimary Objective:

• To conduct a market research for finding potential vendors to associate with QuikPills in the area of Kothrud.

• To collect data from local vendors about their inventory, procurement and reordering system, delivery system.

• To prepare an algorithm to optimize the delivery time of the medicine and medical products – Maximum time taken for delivery should be < 2 hours.

Secondary Objective

• To study, find and analyze the problems faced by E – Pharmacy to associate with vendors.

• To find problems and loop holes of E – Pharmacy system faced by vendors.

• To perform competitor analysis

RESEARCH METHEDOLOGIES

Instrument for Data Collection: Personal Interview Questionnaire (Filled by us) Observation

Population: Census: Kothrud No. of Pharmacy: 60

Sample Size Sample: 19 Pharmacy

Sample Selection Method: Judgmental Cluster

Method of Data Collection: Primary Data Collection Secondary Data

Collection

MARKET RESEARCH – KOTHRUD(DATA ANALYSIS)

6%6%

44%

33%

11%

Types of products available at the store

Allopathy, Ayurveda

Allopathy, Ayurveda, Body building sup-pliments, Vaccines and Injectables

Allopathy, Ayurveda, Health equipments, Vaccines and Injectables

Allopathy, Ayurveda, Homeopathy, Health equipments, Body building suppliments, Vaccines and Injectables

Allopathy, Ayurveda, Vaccines and In-jectables

11%

89%

Inventory Management

Manual book-keep-ing?Software

100%

Inventory Resupply

Regular re-supply

33%

67%

Awareness about E- Pharmacy

NoYes

33%

67%

Home Delivery

NoYes

67%

33%

Interested/Not Interested

InterestedNot Interested

OPERATIONS

KNN + K – Mean Algorithm

Travelling Salesman Problem (Pune)

Approximate Time Taken: 530 mins

(approx. 9 Hours)

Approximate Distance Covered: 92.3 Km

Min Requirement of Delivery Boys: 8

Travelling Salesman Problem (Kothrud)

Approximate Time Taken: 175 mins

(approx. 3 Hours)

Approximate Distance Covered: 25 Km

Min Requirement of Delivery Boys: 2

Travelling Salesman Problem (Koregaon

Park)

Approximate Time Taken: 215 mins

(approx. 3.6 Hours)

Approximate Distance Covered: 39 Km

Min Requirement of Delivery Boys: 3

Travelling Salesman Problem (Katraj)

Approximate Time Taken: 195 mins

(approx. 3.5 Hours)

Approximate Distance Covered: 35 Km

Min Requirement of Delivery Boys: 3

FINDINGS

Select Kothrud as center: 67% vendors – interested, 33%

• Problem faced by E – Pharmacy to associate with the vendors:• Unawareness• Restriction from association• Wrong perception• Wrong outbreak – being illegal

• Problem faced by vendors and loop holes to be tackled with:• Fake prescription• Reused of prescription

• Considering 3 centers:• Kothrud• Katraj• Koregaon Park

• Requirement : Delivery man - 8, Process time - 1 Hour

RECOMMENDATION

Pharmacist Check Prescription

Blog Link: http://patient.info/doctor/general-prescribing-guidance

https://www.drugs.com/Valid

Call Customer to reconfirm order

Inform about cancellation

Proceed Order

Customer Folder

Vendors

Distributors & Wholesalers

Associated Doctor

Alternative Solution

Listed Medicines

Confirm Order Ready the Order

Send to Customer Call Deliveryman

Picks order and deliver

Target - 7 vendors Associate with a DoctorAssociate with Wholesalers & Distributors

Research Based Recommendations

Operations Based Recommendations

Implement Travelling salesman - Shortest route

Appoint two Pharmacists Send Feedback link

• Right approach

• Commence with operation in Pune

• Implementation of algorithms for software development

• Achieve operational efficiency

• Implementation will minimize – delivery time & WIP

CONCLUSION

Thank You