Innovative Tourism Technologies under guidance of

IATO presents

Presented by

Major concerns (tour operators)

• Availability of guides across India• Quality • Punctuality• Reliability • Fear of unknown

Major concerns (Guides)

• Lack of regular assignments• Individual marketing• Need of someone's introduction• Reputation management• Few senior guides controlling market

How to deal with them

Our approach (solution)• Directory of all active guides PAN India with contact details

and license picture and endorsements (north, south, east, west and central region)

• Visibility of guides availability calendar to tour operators• Rate & review guides to ensure quality (by tour operators)• Endorsement by tour operators to ensure reliability• Term & conditioned for guides. • On record confirmation

Solutions

With aid of technology we can address concerns of both stake holders by using a centralized platform.

WWW.INSTAGUIDE.IN

Features• Create your panel of Guides• See their availability • Direct call button from guides profile• Post an assignments ( all guides/panel guides)• Track him through click a picture feature• Rate & review a guide for his work• View guides rating & review before hiring• Endorse a guide• Generate Bill

Administrative benefits

• To have on the record confirmation instead of verbal.• Guides to abide terms and conditions laid by IATO and

MoT.• To identify guides who have stopped working• To ascertain no. of days a guide has worked for• Administrator to have access to all assignment posted by

his agency on one click

Operational benefits

• Hire a guide across india within seconds

(Whether Agra,Jaipur,Mumbai, kolkata or Mumbai)

• View rating, reviews and endorsement before hiring a new guide

• Monitor his punctuality by click a picture feature

• Receive bill immediately after conclusion of assignment

• Review of guides that is accessed by all tour operators thus improving

performance and conduct of guides

How Instaguide works

Availability

• We have taken care of all three scenarios

A) Particular guide B) Panelist guide C) Any good guide

• For availability and lack of assignments we have integrated calendar for guides to display their availability.

Post an assignment Tour operators can choose to send assignment to

• An individual guide from panel

• All panel guides

• All Guides filtered by language & city

Punctuality• (Guide who has been

assigned assignment at any location is directed to click an image of reporting location to display that he has reached there on time)

• Click a picture

• No gallery uploads

• Image will have time & date stamp on it and will be attached with assignment.

Reliability and fear of unknown

• Endorsement from tour operators guide have previously worked with.

• (Endorsement are meant to show existing relationship of a guide with industry)

Quality control

• Reviews & rating from tour operators to keep a tab on quality, commitment and conduct of guides.

Billing

• Guides tend to delay submitting bill

• Generate a Bill feature is one touch solution for generating bill, it is printable by both tour operators and tour guides.

• Guides can send it immediately after printing.

Summary

• We believe this approach will help in reducing problems regarding guides, a centralized system and reviews will bring more accountability and improve overall experience.

• It will save time and hassle for regarding hiring of quality guides.

• We working with vision of providing a reliable guide

• any location/any language/anytime

We seek your advise and endorsement to improve it and take it further to serve the industry

Thank you!!!