in5design: interactive technology in support of INbodied wellbeing

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(slides from keynote at Wellbeing And Work Conference, 2014 CPH, DK) http://www.arbejdsmiljoforskning.dk/en/nyheder/arkiv/2014/saadan-kan-interaktive-teknologier-forbedre-velvaere work separates us into either working from neck up or neck down. work disconnects the brain from the body - we are either knowledge workers (neck up, body inconvenient brain carrier) or neck down (don't think: please just move/lift/drive this) - rarely do we put both brain/body together, and yet THEY ARE INTEGRATED COMPLEX SYSTEMS how can researchers and practitioners in the area of work and wellbeing engage with interactive technology research to put the brain back in the body for fabulous, sustainable, incredible wellbeing - and all the good things that will flow into work from that.

Transcript of in5design: interactive technology in support of INbodied wellbeing

interactive technology in support of inbodied

wellbeing

in5design

m.c. schraefel, @mcphooFOLLOW

1 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

pre-talk context: how these ideas come to be

and what they look like getting there

!welcome to my office

2 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

whiteboard paint on wall - allows movement while

thinking = creative boost

3 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

sit/stand control also offers benefit in environment

4 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

http://tinyurl.com/lpt62o7

lpt 62 o7

overview of sit/stand/move desk

literature

5 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

m.c. schraefel, @mcphoo#waw2014

6 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

exploring where computer science meets human performance @work

an uneasy history

in5design components

m.c. schraefel, @mcphoo

challenge: brain/body interaction for work qol

models for interactive, human centered design for wellbeing:

in5, outsource, offloading, diying value mirroring

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2

3

7 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

exploring where meets human performance

an uneasy history

in5design components

m.c. schraefel, @mcphoo

challenge: brain/body interaction for work qol

models for interactive, human centered design for wellbeingin5, outsource, offloading, diying

value mirroring

1

2

3

TAKE AWAY FOR YOU how to think about working with HCI

Performance Researchers to co-design interactive technology

for wellbeing at work

8 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

in5design:the brain is part of the body

the converse is also true !

m.c. schraefel, @mcphoo9 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

in5design:the brain is part of the body

the converse is also true !

contemporary (work) culture bifurcates this fact

!

m.c. schraefel, @mcphoo10 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

PROBLEM: Recognise This?

m.c. schraefel, @mcphoo

Technology re-inscribes culture

11 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

PROBLEM: Recognise This?

m.c. schraefel, @mcphoo

Technology re-inscribes culture

the ANTI-BODY of WORK

12 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

PROBLEM: Recognise This?

m.c. schraefel, @mcphoo

Technology re-inscribes culture

the ANTI-BODY of WORK

body inconvenient carrier of the brain

13 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

living, working from the neck up

means dis-ease

m.c. schraefel, @mcphoo14 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Body ignored for brain @work, under slept

under moved under nourished under socialised under imagined

Misalignment between body systems & tasks

False Economy!false priority!false food

15 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Sedentary culture: disease risk now equated with

smoking risk !

technology supports this dis-in-bodied way of being

Misalignment between body systems & tasks

16 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Body parked for brain @work,

putting a lot of effort into a great solution

to make the wrong thing worse

17 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Body parked for brain @work,

putting a lot of effort into a great solution

to make the wrong thing worse

18 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Body parked for brain @work,

putting a lot of effort into a great solution

to make the wrong thing worse

19 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Body parked for brain @work,

putting a lot of effort into a great solution

to make the wrong thing worse

google: burn the chair we’re wired to move

20 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

living, working from the neck down

means dis-ease dis-empowered,

too

m.c. schraefel, @mcphoo21 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

history of automation at work - de-skilling

it doesn’t have to be this way:

22 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

background: highly skilled, collaborative

manual labour in reproduction

Ursula Franklin: Real world of Technology

23 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

history of automation at work - de-skilling@mcphoo

24 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

history of automation at work - de-skilling@mcphoo

25 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

http://www.apowl.co/a-day-in-the-life-of-a-warehouse-robot/

@mcphoo26 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo@mcphoo27 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

computer networked automation history of progressive deskilling for perceived consumer rather than worker benefit - human needed only for reaching where robot can’t and is cheaper

@mcphoo28 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

design in resistance - ergonomic CT

benefit of connecting brain

with bodybrilliance & resilience

copious research showing cognitive, creative benefit of stronger, healthier body; empowered, engaged planning, owning, also benefit

@mcphoo29 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

design in resistance - ergonomic CT

human computer interaction

human centered design

@mcphoo

- DK example Susanne Bødker,Aarhus Participatory Design

30 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

design in resistance - ergonomic CT

human computer interaction

human centered design

@mcphoo

electronic medical record

WHY NOT MAKE THE UI BETTER RATHER THAN GET SOMEONE ELSE TO DO THE JOB?

31 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

design in resistance - ergonomic CT

human computer interaction

human centered design

@mcphoo

- DK example Susanne Bødker,

Aarhus Participatory

Design

electronic medical recordWHY NOT MAKE THE UI BETTER RATHER THAN GET SOMEONE ELSE TO DO THE JOB? (INKY: kill the form)

32 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

design in resistance - ergonomic CT

human computer interaction

- our in5design for co-design

of wellbeing ICT

human centered design

@mcphoo33 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

design in resistance - ergonomic CT

copious research showing cognitive, creative benefit of stronger, healthier body; empowered, engaged planning, owning, also benefit

@mcphoo

benefit of connecting brain

with bodybrilliance & resilience

34 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

design in resistance - ergonomic CT

@mcphoo

model for brain/body

interaction support?

in5

35 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Move Eat Cogitate Engage Sleep

in5

backed by death@mcphoo

36 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

in5move, eat, cogitate,

engage, sleep

more graspable and more functional/useful than standard models of this complex system

@mcphoo37 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Move Eat Cogitate Engage Sleep

in5

tuning what we already donot changing

interactiveany one can move

38 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Opportunities for Computation Automation

to support Tuning in5 Wellbeing

offloading, outsourcing, diy’ing

@mcphoo39 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

(or doing what’s easy for computers to do)

Things that can count ThingsCurrent in5-related Wellbeing Computation:

Logging has *a* role but not the only thing

@mcphoo40 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

So what else might computation allow?

Group-reflection/interaction & Awareness

Paper: expressing wellbeing online for self-reflection and social awareness

41 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

So what else might computation

support? !

Multidimensional measures, records, reflections, data

help the individual citizen and society

42 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

So what else might computation allow ? !

Model the Future for trust in practice

little data:

43 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

So what else might computation allow ? !

Be where/when another human can’t: just in time support

Paper: Food and Mood, just in time support for emotional eating 2013

44 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

So what else might computation allow ? !

enable reps: to build a practice, need practice opportunitiesbest way to learn: teach, coach

45 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

So what else might computation allow ? !

transparent nudging: task awareness for dynamic adjustment

@mcphoo

Paper: assessing the effect of self-positioning on cognitive executive function (2012)

46 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Move Eat Cogitate Engage Sleep

in5

tuning what we already donot changing

human centered design

47 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Opportunities for Computation Automation

to support Tuning in5 Wellbeing

offloading, outsourcing, diy’ing

@mcphoo48 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

(Trigger) Reflection

Plan Action

knowledge skills

beliefs access

social context

Offloading Outsourcing DIY’ing

Applying these computation approaches to in5 support

Intervention points

Operators

in5 moment: EATING

49 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Reflection Plan

Action

knowledge skills

beliefs access

social context

Offloading Outsourcing DIY’ing

Applying these computation approaches to in5 support

in5 moment: EATING

50 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

(Trigger) Reflection

Plan Action

knowledge skills

beliefs access

social context

Offloading Outsourcing DIY’ing

Applying these computation approaches to in5 support

in5 moment: EATING

51 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Reflection Plan

Action

knowledge skills values beliefs access

social context

Offloading Outsourcing DIY’ing

Applying these computation approaches to in5 support

in5 moment: EATING

(mirroring / tuning)

52 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Reflection Plan

Action

Offloading Outsourcing DIY’ing

Applying these computation approaches to in5 support

in5 moment: EATING knowledge skills values beliefs access

social context(mirroring /

tuning)

53 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Reflection Plan

Action

Applying these computation approaches to in5 support

in5 moment: EATING via sleep

Offloading Outsourcing DIY’ing

knowledge skills values beliefs access

social context

(mirroring) (validating)

54 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Reflection Plan

Action

Applying these computation approaches to in5 support

in5 moment: EATING system

Offloading Outsourcing DIY’ing

knowledge skills values beliefs access

social context

(mirroring) (validating)

55 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Reflection Plan

Action

Applying these computation approaches to in5 support

in5 moment: EATING system

Offloading Outsourcing DIY’ing

knowledge skills values beliefs access

social context

(mirroring) (validating)

56 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

exploring where meets human performance

an uneasy history

in5design components

m.c. schraefel, @mcphoo

challenge: brain/body interaction for work qol

models for interactive, human centered design: in5, outsource, offloading, diying

value mirroring

1

2

3

TAKE AWAY FOR YOU how to think about working with HCI

Performance Researchers to co-design interactive technology

for wellbeing at work

57 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Move Eat Cogitate Engage Sleep

in5

tuning what we already donot changing: offloading/outsourcing, diy’ing mirroring

interactiveany one can move

Values Skills Beliefs Knowledge Access Social Support

@mcphoo58 workAndWellbeingMay2014pres.key - 27 May 2014

m.c. schraefel - mc+waw@ecs.soton.ac.uk

@mcphoo

Move Eat Cogitate Engage Sleep

in5design:

tuning what we already donot changing: offloading/outsourcing, diy’ing mirroring

put the brain back in the body

Values Skills Beliefs Knowledge Access Social Support

computational support to

a new kind of automation

m.c. schraefel, @mcphoo

and vice versa

59 workAndWellbeingMay2014pres.key - 27 May 2014m.c. schraefel - mc+waw@ecs.soton.ac.uk