1Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.

Improving your workflow with Collaboration

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Sources: VNI, Cisco IBSG

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• 34% of Global Workforce will be MOBILE information workers by 2012

• 90% of all traffic on networks will be VIDEO by end of 2013

• 20% of Enterprise Users will use VIRTUAL desktops by 2014

• Today, 1 of 3 knowledge workers use SOCIAL media for their daily work

• Smartphones and Tables now outsell Desktop and notebooks

Sources: VNI, Cisco IBSG

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The New Collaborative Workspace

MOBILE SOCIAL VISUAL VIRTUAL

7Cisco Confidential 7© 2010 Cisco and/or its affiliates. All rights reserved.

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Harvard Business Review

bring people together

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ANY MEDIAANYWHERE ANY DEVICE

11Cisco Confidential 11© 2010 Cisco and/or its affiliates. All rights reserved.

“Collaboration as a culture, process and technology is the foundation for Cisco’s Worldwide Sales organization.

It’s driving the next wave of sales productivity and competitive differentiation, and enabling us to get closer to our customers and partners around the world.”

Rob Lloyd, PresidentCisco Worldwide Operations

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ProductivityNext Wave of Sales

Performance

Accelerate Sales

Scale

Reach More Customers

Tap New Markets

Intimacy

Build Relationships

Avoid Travel

Development

Align, Train, Coach

Share Priorities and Best Practices

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Transforming Healthcare Using VIDEO

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Increasing MOBILE Workforce Productivity

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Secure

MobilityFlexible

Consumption Models

Enterprise

Social Software

Video Becoming

Pervasive

Interoperable,

Open Architecture

Any ContentAnywhere Any Device

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Seamless Integration and Interoperability

Cisco Jabber IM

Cisco Quad

Cisco Show and Share

Cisco Unified Communications

Cisco TelePresence and Endpoint Interoperability

Cisco WebEx

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Improving Citizen SecurityUsing VIDEO

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UnifiedCommunications

TelePresenceCollaborationApplications

CustomerCollaboration

SERVICES

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• Integrated collaboration

architecture

• Safe and secure collaboration

• Collaboration anywhere, any

device, any media

• Network Centric

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Unified Communications Customer Collaboration

Collaboration Applications / Workspace

Telepresence / Video

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Collaboration

- Culture

- Process- Technology

The Investment of the Decade

25Cisco Confidential 25© 2010 Cisco and/or its affiliates. All rights reserved.

26Cisco Confidential 26© 2010 Cisco and/or its affiliates. All rights reserved.

Improving your Workflow with Collaboration