Implementing e-learning Implementing e-learning in an acute hospital trust:in an acute hospital trust:

meeting core business needsmeeting core business needs

Jane Hadfield and Caroline PlaiceJane Hadfield and Caroline Plaice

ObjectivesObjectives

• Define what we mean by e-learning Define what we mean by e-learning and classroom learningand classroom learning

• Describe the managed learning Describe the managed learning environmentenvironment

• Demonstrate key projects to meet Demonstrate key projects to meet Trust objectivesTrust objectives

• Take a candid look at challenges to Take a candid look at challenges to implementationimplementation

What is e-learning ?What is e-learning ?

‘‘the facilitation of learning through the facilitation of learning through the use of electronic technology’ the use of electronic technology’ ((Cumbria and Lancashire Strategic Health Authority, 2003) Cumbria and Lancashire Strategic Health Authority, 2003)

Can be -Can be -

•Electronic learningElectronic learning•Web based learningWeb based learning•Computer based learningComputer based learning•Online learningOnline learning•Distance learningDistance learning•Technology based learningTechnology based learning

Tried and tested -Tried and tested -

• Pitman's Shorthand Correspondence Pitman's Shorthand Correspondence – 1889.– 1889.

– Printed course posted to learners with Printed course posted to learners with assignments back to the Tutor in London.assignments back to the Tutor in London.

Quality of learning - Quality of learning -

Studies have shown:Studies have shown:

Learning can be 25 to 40% higherLearning can be 25 to 40% higher– Learning time reduced by an average of Learning time reduced by an average of

40 to 60%40 to 60%

Blended LearningBlended Learning

“…“…represents an opportunity to represents an opportunity to integrate the innovative and integrate the innovative and technological advances offered by technological advances offered by online with the interaction and online with the interaction and participation offered in the best of participation offered in the best of traditional learning”traditional learning”

Thorn, K 2003. Blended LearningThorn, K 2003. Blended Learning

Our ‘Blended’ approach Our ‘Blended’ approach -What are we talking -What are we talking about?about?

Some or all of these – Some or all of these – – Pre requisite studyPre requisite study– Classroom attendanceClassroom attendance– Coaching and mentoring Coaching and mentoring – Learning by doingLearning by doing– E learningE learning

All recorded and managed through the All recorded and managed through the MLEMLE

AGW ProjectAGW Project

Project TeamProject Team

• Executive Level supportExecutive Level support

• Project Sponsor Project Sponsor

• Partnership workingPartnership working

What we offer is aWhat we offer is acontinuum continuum

from…from…Links to packagesLinks to packages

Face to face courses with online Face to face courses with online documentationdocumentation

Professional foraProfessional foraMCQsMCQs

Interactive assessmentsInteractive assessments‘In house’ developed materials‘In house’ developed materials

‘‘Relentlessly improve Relentlessly improve patient patient experience and experience and safety’safety’

NBT Top objectiveNBT Top objective

BEACON OnlineBEACON Online

Infection Control Pilot Infection Control Pilot projectproject

Blood TransfusionBlood Transfusion

AimAim

•   To relentlessly improve patient To relentlessly improve patient experience and safety relating to experience and safety relating to infection control by the provision infection control by the provision and embedding of blended and embedding of blended learninglearning

Objectives include…Objectives include…

• All infection control link practitioners to have All infection control link practitioners to have completed the CLU Infection Control E completed the CLU Infection Control E Learning package by end of March 2008Learning package by end of March 2008

• Identifying appropriate learning programmes Identifying appropriate learning programmes to complement and extend the CLU and BMJ to complement and extend the CLU and BMJ Learning Learning clostridium difficile clostridium difficile packagespackages

• Initiate improvement cycles and action Initiate improvement cycles and action learning sets by facilitating group discussion learning sets by facilitating group discussion in identifying practice development to in identifying practice development to reduce health care associated infectionsreduce health care associated infections

Appraisal & Appraisal & Development ReviewDevelopment Review

• Courses can be pushed out through Courses can be pushed out through line managersline managers

• Electronic management of portfolio Electronic management of portfolio and individuals recordand individuals record

Developing e-learning for ICE - Developing e-learning for ICE - Order CommunicationsOrder Communications

• Testing the e authoring toolsTesting the e authoring tools

Implementing NCRSImplementing NCRS• 10 000 people will need training….10 000 people will need training….

• Integrating booking, training and Integrating booking, training and assessment process assessment process

Challenges to Challenges to implementationimplementation• Data qualityData quality• Existence of key fields – but in different Existence of key fields – but in different

databasesdatabases• Key fields – but not automatedKey fields – but not automated• Changing processes at the point of inductionChanging processes at the point of induction• InfrastructureInfrastructure• New skills set requiredNew skills set required• Project supportProject support• Content timescalesContent timescales

The FutureThe Future

•Short Term Goals– Role out of e content– NVQ 3 Direct Training and Support

course structure drafted – Self Service within the MLE– Opening the system out to students

on placement

•Development of skills in designing e-learning

MEDIUM – LONG TERMMEDIUM – LONG TERM

The Future The Future

•Medium Term GoalsMedium Term Goals

• Implementation of Oracle Learner Implementation of Oracle Learner Management System when:Management System when:

- E learning integrated- E learning integrated- Can be used both from work - Can be used both from work

and and outside the organisationoutside the organisation• Development of skills in designing e-Development of skills in designing e-

learninglearning

Think of e learning as more Think of e learning as more than just content: support than just content: support learners where possible as learners where possible as you would in the classroomyou would in the classroom

Identify high impact driversIdentify high impact drivers

Launch subjects that appeal to Launch subjects that appeal to influential sponsorsinfluential sponsors

Final thoughts…Final thoughts…

Jane.Hadfield@nbt.nhs.Jane.Hadfield@nbt.nhs.ukuk

Caroline.Plaice@nhs.netCaroline.Plaice@nhs.net