Images reviews tags and recommendations - Ya Wang

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Images, Reviews, Tags and Recommendations: do enhanced contents and user contributed contents improve access to library resources in an academic library? Ya Wang, San Francisco State University Leonard Library Presented at the 2010 Electronic Resources & Libraries Conference. Abstract: This presentation allows San Francisco State University to share our information about patron usage of catalog enhanced services and a journal article recommendation service. The presentation looks at features offered by Syndetic Solutions and LibraryThing added to our online library catalog. We also evaluate the bX article recommendation service from Ex Libris. A summary of usage statistics is included.

Transcript of Images reviews tags and recommendations - Ya Wang

Images, Reviews, Tags and Recommendations: Do Enhanced Contents and User Contributed Contents Improve Access to Library Resources in an Academic Library?

Ya WangSan Francisco State University

Electronic Resources & Libraries (ER&L) ConferenceAustin, Texas

February 1, 2010

Table of ContentsIntroduction

Syndetic Solutions

Images, Reviews, Summaries & TOCs

LibraryThing

Tags & Recommendations

bX Recommender

Article Recommendation Service

Conclusion

Background• San Francisco State University

– One of 23 California State University campuses– Mostly 4 year – FTE 25,000 – Collection facts: Over a million items in the

catalog– Library Building Project

• Online Catalog – Innovative Interfaces Inc. (III)– Syndetic Solutions– LibraryThing

• OpenURL linking server – SFX – bX Recommender Service

Syndetic Solutions offers cover images, summaries, tables of contents, excerpts and reviews to our catalog.

Syndetic in the OPACLook & Feel

Syndetic in the OPACLook & Feel

Syndetic detailed information

Syndetic cover images in the library homepage

Syndetic usage data

Syndetic usage discussionImages - well usedReviews - variedSummaries, TOCs – impressiveSample Chapter – not a great

number

Website that lets ordinary users create quick and easy online public access catalogs for their book collections

Tag the books, not Subject Headings

RecommendationsFolksonomies, web 2.0

LibraryThing

LibraryThing tags & recommendations in the OPAC

LibraryThing tag browse

LibraryThing tag click & search results

LibrayThing usage data

March 11, 2008 - January 25, 2010

Feature useTag browse 994 Tags clicked on and tag searches

done 1739Recommendations links followed

2383

OPAC subject search sample data

For 10 days, Subject Searches Retrieving Records - 559 out of 741.Users most likely click Subject links to generate this result.

LibrayThing usage discussion

There is a fair bit of activity Tags usage are not comparable

with subject headings usageRecommends links get some use.

They might generate more usage because recommendations are hidden in our OPAC.

bX offers potentially related article suggestions based on aggregate usage data collected from participating institutions that already use Ex Libris's SFX link resolver

Web 2.0-type, Amazon similar service

Plug into scholarly search results

bX example

bX statistics as a target serviceNumber of clickthroughs per target

service

BX_RECOMMENDER_SERVICE getRecommendation

ILL statistics as a target serviceNumber of clickthroughs per target

service

DOCDEL_ILLIAD getDocumentDelivery

bX usage data analysisWidely usedNeed more solid data to see

whether it affects our ILL service

Conclusions:

Overall well used, different parts have widely varying usage

We need to refine our package

Tags - Not as popular as we thought Recommendations – adds a certain quality to the catalog

Highly used, popular Cost effective

Contact

Ya Wang wangy@sfsu.edu

Questions?