If SharePoint is your answer, do you know what your question is?

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My presentation from SharePoint Saturday -- the Conference.For more information on AIIM, go to http://www.aiim.org

Transcript of If SharePoint is your answer, do you know what your question is?

SHAREPOINT

If SHAREPOINT IS YOUR ANSWER, YOU SHOULD MAKE SURE YOU KNOW

THE QUESTION YOU ARE ASKING

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We believe that the effective management and application of an organization’s information assets is the surest path to reduce risk, improve productivity, and increase customer value.

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We believe that the individuals in organizations who understand and can act upon this relationship between information stewardship and business value will be the primary change agents for their organizations in the decade ahead.

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We believe that users are not simply marketing targets for vendors. Nor are solution providers to be feared by users. Informed and educated users and solution providers are needed to build effective information strategies.

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We believe that the wisdom in the collective experience of those who have actually implemented information management solutions (users, providers, and consultants) has far more practical value than the opinions of experts.

A technology inflection point

Implications Why should you care?

A technology inflection point

Era

Years

Typical thing

managed

Best known

company

Content mgmt focus

Mainframe

1960-1975

A batch trans

IBM

Microfilm

Mini

1975-1992

A dept process

Digital Equipment

Image Mgmt

PC

1992-2001

A document

Microsoft

Document Mgmt

Internet

2001-2009

A web page

Google

Content Mgmt

???

2010-2015

???

???

???

Systems of Record

Era

Years

Typical thing

managed

Best known

company

Content mgmt focus

Mainframe

1960-1975

A batch trans

IBM

Microfilm

Mini

1975-1992

A dept process

Digital Equipment

Image Mgmt

PC

1992-2001

A document

Microsoft

Document Mgmt

Internet

2001-2009

A web page

Google

Content Mgmt

Social and Cloud

2010-2015

An interaction

Facebook

Social Business Systems

Systems of Record

Systems of Engagement

A technology inflection point

Implications

The New CIO Mandate

Marchand’s Strategic Information Alignment Framework

Add valuecustomers and

markets

Minimise Risksmarket, financial,

legal,operational risks

Reduce Coststransaction and

processes

Create New RealityIntelligence

(social, political, technological, etc)

Exploding User Expectations

Technology touches everyone.

Everyone carries technology expectations

into the workplace.

Why do I feel so powerful as a consumer

and so lame as an employee?

Photo source = http://www.flickr.com/photos/notionscapital/5225049493/

The Challenge of Compounding

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

Amount of IT budget spent on storage 17%Annual change in Storage costs59.8 cents per gigabyte (Dec 2005)8.2 cents per gigabyte (August 2010)30%

Information growth per IDC

The Need for Content Automation

1919 IBM Confidential

The Next Grand Challenge

The T in IT is not enough

Consideration Systems of Record Systems of Engagement

Focus Transactions Interactions

Governance Command & Control Collaboration

Core Elements Facts & Commitments Ideas & Nuances

Value Single Source of Truth Discovery & Dialog

Standard Accurate & Complete Immediate & Accessible

Content Authored Communal

Primary Record Type Documents Conversations

Searchability Easy Hard

Usability User is trained User “knows”

Accessibility Regulated & Contained Ad Hoc & Open

Retention Permanent Transient

Policy Focus Security (Protect Assets) Privacy (Protect Users)

A technology inflection point

Implications Why should you care?

EierlegendeWollMilchSauor

Is this what SharePoint feels like sometimes?

How do I embed social in everything?

How do I encourage collaboration across

the organization?

How do I mitigate information risk?

How do I automate core transactions?

What tools do individual teams need?

How do I store and find stuff?

Mancini’s Hierarchy of Information Needs

Optimized

Engaged

Effective

Efficient

Aware

Flexible

John Mancini, President AIIM

Bridging the Gap Between Systems of Record and Systems of Engagement

LinkedIn and Twitter = jmancini77Blog = Digital Landfill

aiim.org/training

September 8 -- #sbcon11

aiim.org/Events

September 28 – Capital Hilton