ICT SECTORIN SERBIA

ICT SECTOR IN SERBIA

Ann-Véronique Mortier

Investment and Trade Commissioner

Embassy of Belgium

Beogradska 4/1

11000 Belgrade

Serbia

Acknowledgement This study is partly based on “ICT in Serbia – At a glance” January 2013, published by: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Program for Private Sector Development in Serbia ACCESS Vojvodina ICT Cluster

ICT Sector in Serbia | January 2014 ___________________________________________________________________________ 2

CONTENTS

GENERAL STATISTICS __________________________________________________________________ 3

GENERAL OVERVIEW OF THE SECTOR _____________________________________________________ 4

ITS Market Value and Structure ________________________________________________________ 5

Overview of the Telecommunication Market _____________________________________________ 6

IT and Internet Usage _______________________________________________________________ 7

Overview of the ICT Labor Market ______________________________________________________ 9

ICT Clusters and Support Organizations ________________________________________________ 10

IT INDUSTRY OPPORTUNITIES – OUTSOURCING AND KNOW-HOW TRANSFER ____________________ 11

IMPORTANT MARKET PLAYERS _________________________________________________________ 12

Some of the ICT Companies __________________________________________________________ 13

3 ___________________________________________________________________________

GENERAL STATISTICS

Population: 7.12 million

Capital: Belgrade

Territory area: 88,361 km²

GDP (absolute): €29.5 billion (per capita: €3,994)

GDP - composition by sector: Manufacturing (18.3%); Real estate, renting and other Business services (16.4%); wholesale, retail and repairs (12.8%); Agriculture, hunting, forestry and water works supply (11.2%); ICT (6.1%) and others (35.1%)

55.2% of households have personal computers

47.5% of households have Internet access

83.9% of households have mobile phones

143 Mobile telephone subscriptions/100 pop

42.6 Fixed telephone lines/100 pop; 98.5% digitalized network

Per cent of GDP spent on R&D: less than 0.8% (government fund estimated on 0.5%)

Per cent of GDP spent on Education: 2.4%