IBM Social Business Toolkit SDK

Niklas HeidloffIBM Collaboration Solutions App Dev Advocate

28.11.2013

© 2013 IBM Corporation2

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Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

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Agenda

● Overview

● IBM Social Business Toolkit Playground

● Support Sample App leveraging IBM SmartCloud for Social Business

● Partner Solutions

● Community

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Scenarios: Extensibility and Social Apps

● Extensibility ● Inside – out integration scenarios● Extensions of the IBM Connections user experience● Examples: Extensions to communities, embedded experiences in the

activity streams● Via OpenSocial gadgets, iWidgets, SPIs and extension points● Not covered in this session

● Social Apps● Outside – in integration scenarios● Apps can leverage services that IBM Connections provides● Examples: Context based searches in IBM Connections from apps,

discussions stored in communities● Via the Social Business Tookit SDK

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IBM Social Business Toolkit SDK

● Infrastructure to easily consume functionality from IBM Connections and IBM SmartCloud for Social Business● Java and JavaScript APIs● Generic REST calls● Reusable UI controls

● Benefits● Isolates complexity related to authentication mechanisms● Makes it easy to switch between multiple environments● Provides easy to use objects with many code examples

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IBM Social Business Toolkit SDK Components

● SDK● Available as open source

● Development community● Wiki, Q&A, etc.

● IBM Collaboration QuickStart Social Business● On IBM SmartCloud● Goal: Downloadable image

● Playground● Lets developers experiment the social functionality using a web based

application● Hosted on IBM Greenhouse

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Demo – Playground

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Sample Scenario: Partner Community

● IBM SmartCloud for Social Business (SC4SB) provides a big set of out of the box functionality, for example:● Ability to invite guests● File synchronization for offline mobile usage● Communities with forums, files, etc.

● Apps can be developed to extend the SC4SB functionality to implement specific business requirements, specifically:● Workflow functionality / task assignments● Internal discussions

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Sample Scenario: Partner Community

● Zeta Insurance is a fictive health insurance company that sells their products through partners, the insurance brokers

● For the communication with partners a SC4SB community is used● New partners can easily be added as guests● Product brochures are stored in the community as files● Brokers can ask questions about products via forums

● Insurances brokers use the out of the box SC4SB community UX● Web UI and mobile app● File synch to mobile app for offline usage

● The Zeta Insurance support team uses an internal support app● To avoid that multiple people work on same question● To avoid having internal discussions in front of partners

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Sample Scenario: Partner Community

Zeta InsuranceSupport Specialists

Samantha Daryn Alan GoodwinPaul Zhou

Insurance Brokers

SC4SB Community

Internal Support App

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Partner Solutions

● Partner solutions which use the IBM Connections infrastructure to provide/enrich custom apps

● SugarCRM – Enriched Customer Relationship Management● http://www.youtube.com/watch?v=5LgnKRsT6Hk

● Highland Solutions – Context based Searches from SugarCRM● http://www.youtube.com/watch?v=ZJmTWO40GNw

● TIMETOACT GROUP – Custom Page & Web CMS Extension● http://www.timetoact.de/ttacms.nsf/id/xcc

● Trilog Group – Social Project Management ● http://www.youtube.com/watch?v=ei5RcL8sVk8

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SugarCRM

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SugarCRM

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SugarCRM

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SugarCRM

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Highland Solutions

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TIMETOACT GROUP

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TIMETOACT GROUP

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TIMETOACT GROUP

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Trilog Group

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Trilog Group

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IBM Social Business Toolkit Landing Page

● https://www.ibmdw.net/social

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OpenNTF

● Open source community for IBM Collaboration Solutions● 800+ open source projects● 200k downloads / year● Cleared releases on OpenNTF, source code optionally on GitHub

● OpenNTF Inc. - non profit organization 501(c)(4)● 31 member companies● Board of directors, technical committee, IP manager

● More than open source● Collaboration Today● XPages.info● YouTube channel● Webinars

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OpenNTF – More than Open Source: Collaboration Today

● A curated news site for IBM Collaboration Solutions professionals at CollaborationToday.info and at @Collab2Day

● Covering news about various IBM products like IBM Connections, IBM Domino etc. and topics like app dev, mobile, cloud etc.

● Content maintained by a team of curators

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IBM Collaboration Solutions App Dev Webinars

● http://webinars.openntf.org● http://ibmdw.net/social/events

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OpenNTF Resources

● Web pages● OpenNTF.org, esp. the blog http://blog.openntf.org/● CollaborationToday.info● XPages.info

● Twitter● @openntf, @xsnippets, @collab2day

● Feeds● http://collaborationtoday.info/follow.xsp● http://blog.openntf.org/blogs/openntf.nsf/stories.xml● StackOverflow feeds for #xpages and #ibmsbt

● YouTube ● http://www.youtube.com/openntf

● GitHub● https://github.com/OpenNTF

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IBM Social Business Toolkit Resources

● Home page: http://ibmdw.net/social● SDK: http://ibmsbt.openntf.org● GitHub: https://github.com/OpenNTF/SocialSDK● StackOverflow: #ibmsbt● Twitter: @ibmsbt● YouTube: http://youtube.com/ibmsbt● Playground: http://bit.ly/sbtplayground

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Acknowledgements and Disclaimers

© Copyright IBM Corporation 2013. All rights reserved.– U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with

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