Human Resource ManagementBusiness Concepts and Careers

Human Resource Management

The policies, practices, and systems that influence employees’:◦behavior◦attitudes◦performance

HR ResponsibilitiesJob AnalysisRecruiting & Hiring EmployeesTraining & DevelopmentPerformance ManagementPay & BenefitsEmployee RelationsEstablishing PoliciesFollowing all Labor laws

Job AnalysisGetting detailed information

about a jobWriting a job description

Recruiting and Hiring EmployeesRecruiting

◦Finding qualified people to apply for job

Hiring◦Selecting the best person◦Does this person have the necessary

Knowledge? Skills? Abilities? Characteristics?

Training and DevelopmentTraining: Helping employees

learn job-related◦Knowledge◦Skills◦Behaviors

Development: Improving employee’s training◦What if job changes?

Performance ManagementKeeping track of employee

performance?

Planning and Managing Pay & BenefitsHow much should the job pay?Should there be bonuses?What benefits should be offered?How much money is available for

pay?

Maintaining positive employee relationsProviding handbooks & policiesEmployee newslettersCommunicating with employees

◦Benefits & policies◦Discrimination◦Safety hazards◦harassment

Establishing PoliciesHiringDisciplinePromotionsBenefits

Following Labor LawsAre all labor laws being followed?What is process to make sure?

Companies with effective HRM:

Employees and customers tend to be more satisfied.

The companies tend to:◦be more innovative◦have greater productivity◦develop a more favorable reputation

in the community