Post on 13-Apr-2017
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How to get rich and famous**) with dataporn
15th Service Design Drinks Hamburg
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„The purpose of Service Design methodologies is to design according to the needs of customers or participants,
so that the service is user-friendly, competitive and relevant to the
customers.“
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Using insights to create products.
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„Not everything that can be counted counts,
and not everything that counts can be counted.“
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Service Design
A) Quantitative problem
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And this is what is currently being analysed: 1%.
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+ =
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B) Qualitative problem
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+ =
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+ ==?
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+ ==?
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+ ==+
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A little quiz.Persons of public interest
German
Blonde
Born in 1986
Have a middle name
Testimonials
Earn money with soft drinks
Appeared on RTL television several times
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A short survey
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Now it’s your turn.
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The Five Whys
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Why
Why
Why
Why
Why
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What would a service look like that drives us to decaf?
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Twitter @SanktPony & @HAPPYGOFIKA
XING/LinkedIn Malte Tietjen
Mail hej@happygofika.com