HOW TO DOWNLOAD AND INSTALL THE TELEDIRECT SOFTWAREverafast.net/Directions/Vista How to Install...

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Transcript of HOW TO DOWNLOAD AND INSTALL THE TELEDIRECT SOFTWAREverafast.net/Directions/Vista How to Install...

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HOW TO DOWNLOAD AND INSTALL THE TELEDIRECT SOFTWARE

Go to www.verafast.netClick on DOWNLOADS Login with your verifier number and password that you were originally given.

Scroll to The Predictive Dialer System (TDI)

Click on Download the ICA32PKG Client.

Click on Run

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The below box will momentarily appear

Step 3: Click OK

Step 4: Click Next

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Step 5: Click Next to accept to the license agreement

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Step 6: Click Next

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td.verafast.net:81

Step 7: Enter td.verafast.net:81 in the Server URL box then Click Next

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Step 8: Click on NEXT

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Step 9 : Uncheck Use machine name as client name and enter your verifier number under Client Name Click Next

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Step 10: No should be checked then click Next

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Step 11: Click Next

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Step 12: Click Next

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Step 13: The program will finish the installation

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Step 14: Configuring the TDI Double click the Citrix Program Neighborhood icon on your desktop

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Step 15: Double click the Add ICA Connection

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Step 16: Select Wide Area Network from the drop down list then click Next

Step 17: Enter Verafast in the top box, select TCP/IP + HTTP from the drop down list in the middle box and click on the Server Location button

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Step 18: Uncheck the Use Default box

Step 19: Click on Add

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Step 20: Enter in td.verafast.net as the server location address and change the port number to 81 Click Ok

Step 21: Click on the Firewalls button

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Step 22: Check the box by Use alternate address for firewall connection. Click Ok

Step 23: Click on Ok

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Step 24: Check the Published Application button. Make sure your Internet connection is running and then select Transaction Manager from the drop down

list. Click Next

Step 25: Click on Next

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Step 26: Click Next

Step 27: Check Save Password then enter your User name made up of your first initial and last name. Enter your Password you were given and leave the

Domain box blank Click Next

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Step 28: Click Next

Step 29: Click on Finish to complete the setup

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*** Note ***

You can create a shortcut on your desktop by right clicking on the Verafast icon and selecting Create Desktop Shortcut

Step 30: Connecting to Ver-A-Fast. Ensure you are connected to the Internet and then double click Verafast

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Step 31: Make sure your Verifier number is in the CSR ID field before you click Logon

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