Post on 21-Oct-2014
description
Agenda• Understand the Path to Purchase
• Know Your Mobile Consumer
• Define Your Campaign Objectives
• Create Your Campaign (Case Studies)
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Steve Jobs Proclaimed that “Most Mobile Advertising Really Sucks” during the launch of Apple’s “7th Tent Pole” iAds.
In 2010…
Mobile Advertising
Really Sucks!
People don’t like ads on their screens
Put simply…
He Was Right
“Mass communication is not the way to engage with a consumer on a mobile phone. You must know the consumer intimately and use the mobile phone to provide them with true utility and value. Give them what they need and help them stay on top of their lives. Then your brand will start to live up to the expectations they have of a lover.”
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Source: Microsoft Advertising/BBDO: “Meet the Screens” 10/28/11
Mobile is “The Lover”
Attention-Grabbing, Clickable Ads Deliver the right value at the right time
Agenda• Understanding the Path to Purchase
• Understand Your Mobile Consumer
• Define Your Campaign Objectives
• Create Your Campaign (Case Studies)
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Understand The Mobile Consumer Decision Journey
2. Consumers add or subtracts brands as they evaluate what they want.
1. Consumers consider initial set of brands based on perceptions + exposure to recent touch points.
3. Consumers select brand at moment of purchase.
4. After purchase, consumers build expectations based on experience to inform next decision journey.
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Source: The consumer decision journey | McKinsey & Company
Agenda• Understand the Path to Purchase
• Know Your Mobile Consumer
• Define Your Campaign Objectives
• Create Your Campaign (Case Studies)
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Understand Your Consumer to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Understanding Mobile Consumer
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Research Keywords Used By Mobile Users
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Use Analytics for Insights on Mobile Behaviour & Needs
Research Industry Mobile User Behaviour
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Source: Nielsen
• Understand the Path to Purchase
• Know Your Mobile Consumer
• Define Your Campaign Objectives
• Create Your Campaign (Case Studies)
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Agenda
Generate Awareness (BR)
Customer Acquisition
Promote Content/Apps
Why Do You Want to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase?
• Understand the Path to Purchase
• Know Your Mobile Consumer
• Define Your Campaign Objectives
• Create Your Campaign (Case Studies)
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Agenda
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Choose Your Preferred Type of Mobile Advertising
Add Value to Consumer Decision Journey
2. Provide informative search ads, mobile friendly website and useful apps that answer customer questions
1. Use rich media ad formats, videos and immersive brand experiences to increase brand awareness and engagement
3. Use search, location based ads and mobile functionality such as QR Codes to target your audience in the right place at the right time with the right offer.
4. Enable social functionality to allow your consumer to share positive brand experiences and be ready to respond to negative ones
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Location
Local Rewards
Check-ins
Directions
Technology
Camera
Video/IVR
Motion
Touch Screen
Sharing Capabilities
Social Media (e.g.
Facebook, Twitter)
Networking (e.g.
BBM)
Leverage Mobile’s Unique Technology
Leverage Technology to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
AXA Insurance Case StudyApple iAd
How AXA Created Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
• Add convenience: Banking apps let people pay their bills online.
• Offer unique value: Retail apps let commuters order groceries while waiting for their trains.
• Provide social value. Apps on Facebook and other sites let users send gifts to friends.
• Offer incentives. Apps that give away mobile minutes, or check-in rewards can entice customers.
• Entertain. Capitalize on popularity of mobile gaming to build brand awareness and engagement.
Use Apps to Build Awareness, Engagement & Loyalty
TESCO Korea Mobile Case Study
How TESCO Created Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Set Up A Campaign With Google Adwords
Simplify Path to Purchase With Smarter Campaigns
Use Enhanced Campaign Extensions for Better Conversions: Offer Location Click to Call
Adjust Your Messaging Based Device Location Time of Day
According to Google’s Surojit Chatterjee, Group Product Manager of Global Mobile Search Ads, “When an advertiser uses click-to-call ads with call extensions and location extensions, we see an average CTR increase of 6-8%.”
Goals• Promote T-Mobile wireless phone plans• Drive online users to T-Mobile website and store locator• Drive mobile users to visit T-Mobile stores
Approach • Google mobile ads with location extensions• Mobile-specific ad copy
Results (1 month)• Drove 162,000 users to company website • Achieved 13% CTR from users clicking through to store website from location extension ads• Generated 20,000 phone calls to stores in one month
T-Mobile Case StudyGoogle Mobile Ads
Use Free Tools to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Use Free Ad Creation Tools
Volvo Engagement Through Mobile Display & Video Ads
Goals• Drive awareness for Volvo• Increase favourability for S60
Approach • Partnered with Google and AdMob• Incorporated video with an opportunity to engage and interact
Results• Measured a 240% increase in favourability• Most consumers engaged for one minute• Saw an 88% increase in purchase intent
Use Analytics To Improve Your Attention-Grabbing, Clickable Ads To Simplify The Path To Purchase Even Further
To Summarize…• Understand the Path to Purchase
• Know Your Mobile Consumer
• Define Your Campaign Objectives
• Create Your Campaign
How to Create Attention-Grabbing, Clickable Ads That Simplify The Path To Purchase
Questions?
How to Create Attention-Grabbing,
Clickable Ads That Simplify The Path To
Purchase