How ready are you to respond to and deliver change?

70% of change fails WHY?

The most significant challenges when implementing change projects are people-oriented – topping the list are changing mindsets (58%) and corporate culture (49%).

Leadership (92%), employee engagement (72%) and honest communication (70%) are prerequisites for successful change.

IBM Making Change Work Study

It’s about the people who make the IT or accommodation reviews, STPs,

organisations and systems work

The Human FactorsBelief Support Relationships Networks Culture

Do you agree?1. Are you engaging your people and partners to see if they have the

support and understanding they need to do their job?

2. Do you know where people are in your system or organisation?

Here’s what people are saying today

What does this mean?

Designed with NHS people

A 3D picture which allows leaders, teams, organisations and whole systems to understand, explore and respond to how ready their people and partners are for change.

A scoring system based on what’s right or wrong.

What it is What it isn’t

Who has been involved? Who was key?

Who has been involved?

Leaders

Managers

Frontline staff

ATTITUDES SKILLS & RESOURCE

CONSULTATION & INVOLVEMENT

Belief in the overall vision

Understanding others’ roles

Understanding where I fit/ relevance to my role

Day-to-day working

KNOWLEDGE ATTITUDES

Benefit

Readiness

Understanding where I fit/ Relevance to my role

Advocacy & energy

Skills

Resources

Dispersed leadership

Relationship & culture

SKILLS & RESOURCES

The people we spoke to identified the pillars for successful change…

What was important?

It identifies fundamentals you will need to understand…

Your ecosystem Different levels in the system

Leaders

Managers

Frontline staff

It’s quick and easy to do and can take less than a month…

Map of system

Samplecalculator

Questionnaire

Driver support

Survey analysis

Results review workshop

Action plan & report

Map where you are on your journey of change• Clarify your ecosystem and how it fits together• See who is involved and doing what, where and how • Confirm where you are in the change process Outcomes:• A picture of your ecosystem• An understanding of the necessary/priority areas to

make your change succeed• Confirmation of 3de scope

a. Complete system/organisation review b. Cross section snapshot of the system c. Snapshot of a team or individual organisation

Identify internal ‘drivers’ to distribute the questionnaire and collect feedback, distribute survey questionnaire to your agreed sample. We provide:• Survey• Support tools and backup• Survey results independently analysed

Outcomes:Your 3de results and findings within 2 weeks

3de review of results and collective action plan sessionThe key here is that everyone is represented. Outcomes:• A 3D picture of levels of engagement• A baseline for the future• Collective action plan• Clarity about roles and needs to ensure you are

ready and able to deliver change 

Thank you!

Please complete a questionnaire before you go

What you need to understand…

Your ecosystem Different levels in the system

Leaders

Managers

Frontline staff