Post on 19-Jan-2018
description
Hospitals in Toronto have started collecting more
information about patients
“Find out who our patients are”
“Provide quality care”
“Best outcomes for all”
What to say when DIRECTLY ASKING
QUESTIONS
We have some additional questions here [laminated Qs]….Part of an initiative in Toronto hospitals (17 hospitals)…Will help us know who we serve, provide quality care and best outcomes to all patients…We’ll go through these questions…You can answer using numbers instead of words…Prefer not to answer is an option…
Quick Look: Purpose of Data Collection
Contact info: [insert contact info for support]
Hospitals in Toronto have started collecting more
information about patients
“Find out who our patients are”
“Provide quality care”
“Best outcomes for all”
What to say when DIRECTLY ASKING
QUESTIONS
We have some additional questions here [laminated Qs]….Part of an initiative in Toronto hospitals (17 hospitals)…Will help us know who we serve, provide quality care and best outcomes to all patients…We’ll go through these questions…You can answer using numbers instead of words…Prefer not to answer is an option…
Quick Look: Purpose of Data Collection
Contact info: [insert contact info for support]
Quick Look: Purpose of Data Collection
Hospitals in Toronto have started collecting more
information about patients
“Find out who our patients are”
“Provide quality care”
“Best outcomes for all”
What to say when HANDING OFF FORM
- While you wait, we have some questions you can start answering
- You can bring the form back with you when we call your name
- Here’s a brochure for more information
Instructions for when patient brings back form
Contact info: [insert contact info for support]
- If complete: Enters this information with client and double checks for missing data
- If unfinished: Enter whatever info is complete and check for questions with missing data
- Ask: Do you have any questions?
Quick Look: Purpose of Data Collection
Hospitals in Toronto have started collecting more
information about patients
“Find out who our patients are”
“Provide quality care”
“Best outcomes for all”
What to say when HANDING OFF FORM
- While you wait, we have some questions you can start answering
- You can bring the form back with you when we call your name
- Here’s a brochure for more information
Instructions for when patient brings back form
Contact info: [insert contact info for support]
- If complete: Enters this information with client and double checks for missing data
- If unfinished: Enter whatever info is complete and check for questions with missing data
- Ask: Do you have any questions?