H.O.P.E. Project

Post on 20-Jun-2015

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The H.O.P.E. Project is a Pilot training and development program for young adults designed to prepare participants for an entry-level position as a Helpdesk Support Professional. By design, the H.O.P.E. Project provides high quality technical and soft skills training targeting economically and socially disadvantage young people ages 18-25. The Mission includes preparing particiapnts to pass several technical certifications, from Microsoft and CompTIA. H.O.P.E. provides a unique learning environment, with quality instructors, industry approved curriculum and social coaching.

Transcript of H.O.P.E. Project

H.O.P.E. PROJECTSocial Coaching, Corporate and Technical Training and Certification

Helping Other People Excel

Why are we offering this program

What is the H.O.P.E. Project

Why participate in the H.O.P.E. Project

Questions/Answers

Introduction

Lack of Existing Programs

Unemployment Rate/ Career Choices

Stop Young Adult Violence/Incarceration

Why are we offering this program

DC Public School System

Trade Schools

Non-Profits

Dept. of Employment Services

Lack of Existing Programs

Ward 8 unemployment rate 23.8%

Low starting salary

Limited job options

Unemployment Rate/ Career Options

Opportunity

Self-Esteem

Lottery Winner

Stop Young Adult Violence/Incarceration

Professional Development

Corporate Education

Social Coaching

Technical Training

Technical Certification

What is the H.O.P.E. Project

Social

Coaching

Professional Development

Job Search/Resume/Interview Strategy

Financial Literacy (credit, savings, insurance)

GED Preparation /High School Diploma (if necessary)

Corporate Education

Customer Service

Presentation Skills

Inter-Personal Skills

Business Writing

Time Management

Project Management

Telephone Techniques

Office Etiquette

Workplace Diversity

Social Coaching

Volunteering

One-on-One consultation

Assistance with Life Issues

Technical Training

Microsoft Office Suite Applications

Supporting Users and Troubleshooting Desktop

Applications on a Microsoft Windows XP

Operating System

Supporting Users and Troubleshooting a

Microsoft Windows XP Operating System

Remedy Tracking System

Autotask Tracking system

Sharepoint

Blackberry

Technical Certification

Exam 70-271, Supporting Users and

Troubleshooting a Microsoft®

Windows® XP Operating System

Exam 70-272, Supporting Users and

Troubleshooting Desktop Applications

on a Microsoft® Windows® XP

Operating System

Exam 70-601:

Using Microsoft® Office

Word 2007

Exam 70-602:

Using Microsoft® Office

Excel® 2007

Exam 70-604:

Using Microsoft® Office

Outlook® 2007

In demand career

4 year degree not required

Unlimited Career Options

Salary

Why participate in the H.O.P.E. Project?

In Demand Career

In Demand Career

In D

em

an

d C

are

er

4 Year Degree Not Required

Career Options

Helpdesk/Technical Support

Web Design

Database Administration

VoIP Phone Systems

Internet Security

Programming

Career Options

Entry-level Salary = $30,000 - $35,000

Salary with 3-5 years experience = $55,000 - $75,000

Salary with 5+ years experience = $75,000 plus

Contact Us for more Information

Derrick – (2020 509-6372 - robinson_derrick3@yahoo.com

Raymond – (202) 302-8096 - raybelljr@gmail.com

Raphael – (202) 550-3100