Healthcare Share Conference - Triton College

Training Incumbent Hospital Management

To Increase Retention

Presented By:

Stella Spalt, BSN, MS Business AdministrationDirector, Center for Workforce TrainingLewis and Clark Community College

Sally Koval, MS Public AdministrationAssistant Director, Center for Workforce TrainingLewis and Clark Community College

Purpose

Increase retention of incumbent workers, both management and staff level

How to Do It Yourself / Implementation Plans

Introduce yourself to the healthcare providers in your college district

Offer to perform a Leadership Skills Training Assessment for them

Give them a Feedback Presentation on the Assessment Results

Provide competency based training to increase the skills of incumbent managers

Partnerships Created

Hospitals

LWIB - Critical Skills Initiative

DCEO

Business and Industry Center at Community College

Funding and Resources Needed

Partnership with LWIB or other funding sources

Partnership with vendors for quality, competency-based materials

Partnership with certified trainers

Current Standing and Progress

34 of 40 Programs are completed

Remaining 6 Programs are scheduled

Clients very pleased with results

Participants asking for more training

Next Steps

Program valued by hospitals and other healthcare providers

Procure additional funding for next year

Provide programs with hospitals assuming the entire cost

Evaluation:

Retention Rates

Employee Satisfaction Surveys

Six to twelve months