Post on 17-Aug-2015
Hatleberg Student Residens
Orientation by The Resident Assistants Truc and Charlotte ASK QUESTIONS ALONG THE WAY!
Welcome to
Resident Assistants
• We provide information to residents at Hatleberg/Øyjorden about student services, living arrangements, important happenings and deadlines throughout the school year.
Contact Information:
• beboerkontaktene@outlook.com
• Reception office
- Wednesdays 6-7 pm - Sundays 6-7 pm
• Facebook page: Hatleberg Resident Assistants – We post information
– Please send messages or post questions on the wall
Tenant Union (TU)
• Independent organization, works for overall welfare at Hatleberg and Øyjorden
• RECRUITING soon!
• Responsible for all student amenities provided in the Reception/Common Area – Rental of mattresses, games, vacuumed cleaners, irons…..
• Arranging events, ask them • Reception office
– Fridays 6 – 7 pm
• Facebook page: TU Hatleberg
IT Support • IT support at Hatleberg:
ü Problems with the internet at Hatleberg ü Facebook: Hatleberg and Øyjordsveien
Network Support ü Reception hours (Hatleberg):
• Normally mondays 6-8pm • First after summer: 10th of august 3-5pm • Then 19th of august 6-8 pm
ü Email: nvg.hatleberg@sib.no • IT Support at NHH:
ü Problems with username, password etc. ü Changing password every 3rd month (approx) ü hjelp@nhh.no
• How to connect: – Username: Student number Sxxxxxx – Password: ‘nhh!’4 digit pincode*2’ – Connect with cable in room and use VPN
– See brochures
nhh!’pinkode’’pinkode’
WIFI coming soon
• More stable network and easier to access
• There will no longer be an analog cable offer television in favor of a modern solution that will better meet your needs
• Existing television service in common rooms will be extended
• You will be informed on e-mail
Our Area • Two grocery stores (closed on sundays)
• REMA1000 • SPAR(also post office)
• Gym, Lehmkuhlhallen • Reading Hall Common Area • Access to woods, lakes and hiking paths • Fire assembly point outside F block (p)
Hatleberg and Around
SiB – Student Welfare Organization
• Student Hostels • Gyms • Cafeterias • Various health services ---------------» • Refund of medical expenses over 500kr a year (not including
medicaments) • Career centre • Follow SIB on facebook for updates
Information on www.sib.no
• Psychiatrist • Sexual health services • Dental services • Emergency advice
Lehmkuhlhallen – Gym for Students • Costs 990 NOK per semester • Sportshall • Squash hall • Spinning classes • Gym classes • Climbing hall
How to access
Membership includes all SIB
gyms and swimmingpool
Damage Reports • Communicating with the janitor services at Hatleberg • ALL damages should be reported through the damage report system • One submission is enough • Fill in all the spaces on the form • Normally no more than a few business days until damage is repaired
• Follow progress using email/ref.number
http://www.sib.no/en/housing/
in-residence/damage-report
500 - Studentboligene
Kitchen Basics
• Basic kitchen hardware is provided. Pans, plates etc might be left by others • Establish kitchen schedule early in the semester.
• Have a kitchen meeting
• Random checks occur regularly • Contact cleaning department for help to establish a kitchen schedule
(renhold.bolig@sib.no) • Large cleaning session required around exam time – keep it clean before! • Make sure fridge is not clogged and dishwasher is getting water • Hallways - cleaning personell will remove everything in the hallways (they
are fire exits)
Make a Facebook kitchen group
Recycling • Plastic bottles, ‘pant’ money back at all
grocery stores.
• Defect electric equipment, return to wherever they sell equal equipment Batteries and light bolts as well
Money for kitchen supply?
Garbage • Garbage shaft inside all blocks, except
F-block • Ensure closed shaft doors to avoid smell • Do not leave garbage outside. RATS
Containers Outside B block • Paper/Cardboard/Cartons - Two big containers (right) • Glass/Metal - Two small containers (left)
• Big trash - Grey container • Plastic - Container with orange lids
PS: Rinse before throwing out
Recycle!
Securitas • Guards in charge of after hour services
on behalf of SIB • Can be contacted on the following
phone number: (+47) 22 88 14 79 • Services provided:
– Lock up service provided if original key set lost (Expensive)
– Handles complaints (e.g. loud parties) – the host might have to pay!
– Necessities (e.g. loss of hot water, electricity)
Fire Police Ambulance
110 112 113
Emergency numbers
Laundry All machines are operated through prepaid laundry cards, on which you must transfer money before use. Where:
• F: 1st floor F block
• A, B: basement of A block
• C: basement of C block • D, E: basement of E block
1. Enter card in printer at laundry room for password and user name
2. Log inn
3. Transfere money to card and make reservations
• Do not dry in hallways - fire exits. Will be removed by cleaning department!
15kr to Wash
10kr to Dry
Fire prevention course It is mandatory to take the 5 min online fire prevention course
• If fire: – Exit stairs without smoke (other block) – Assembel away from fire (go to
assembly point)
– Keep away from firefighters trucks
http://www.sib.no/en/housing/in-residence/fire-prevention-course (eng) http://www.sib.no/no/bolig/beboer/brannkurs (nor)
Fire Panel • Panels for stopping false fire alarms
are located in A/B/D/E block and Øyjordsveien, not in F and C
• At C and F block, there are no fire panels. Here, the fire alarm goes directly to the fire department.
• False fire alarms are expensive
– 1) Within 3 minutes, hold red button in for 3 seconds (until alarm stops sounding)
– 2) Within 7 minutes air out smoke and hold the green bottom in until the light changes from red to green.
– 3) repeat process if alarm goes off again, until the air is sufficiently clear (alarm uses a few minutes to reboot)
Live fire prevention course
• In addition to the online fire prevention course, there will be a live demonstration of the fire prevention system for residents in A/B/D/E block + Øyjordsveien
• A block: 26th of August from 17.00
• B block: 27th of August from 17.00 • D and E block: 30th of August from 14.00
• Øyjordsveien: 31st of August from 18.00
Inside the room • For Air Circulation, keep the
ventilation shaft open
• Do not keep the windows open for extended periods, to avoid damages to their framing
• For heated bathroom floors use panel • Adjust the temperature, and press/pull
‘on’
• Adjust the room temperature using the wall heaters underneath the windows
(Fire hazard: do not cover)
• When leaving the room for extended
periods (weeks)
Shut off/turn down: • Electric items
• Furnace
• Bathroom floor heat
Adjust, on and off
Routines When Leaving Cleaning Out: • Cleaning personnel check the cleaning so you have :me to clean more if not approved
• Expensive for personnel to clean a?er you leave • If leaving on the weekend, get appointment on the Friday
• More information on moving out:
http://www.sib.no/en/housing/cleaning-instructions (eng)
http://www.sib.no/no/bolig/ut (nor) Key delivery when leaving: 1. Slide the metal ring to the side
2. Put the bag with the key and
laundry card in the whole
3. Push it in with the metal stick
Miscellaneous - Hatleberg • Common Area: Open 0730 – 2200
• unless otherwise informed at «Hatleberg Resident Assistants»
• Mail Box at C block - Room number written on plastic sticker
• Pay rent • By card on ‘my page’, costs 45 kr if foreign bank account
• Transfer by SWIFT/international money wire – see online
• By cash at the post office, costs 80+ kr (At spar)
• Bikerooms – Access and sticker at Studentsenteret. Sticker also in reception
• Parking – Permisson and sticker at Studentsenteret – tickets if no sticker Various documents (Tenancy agreement, Internal transfer, sublease etc.)
http://www.sib.no/en/housing/forms-and-regulations
Miscellaneous - General • Facebook groups: ‘NHH kjøp og salg’ (buy and sell) and Hatleberg events (resident communication Hatleberg, buy, sell, ask etc)
• Bus – ticket: machine, skyss card, app. Times: often, app - skyss.no
• IKEA - Bus Nr. 4 or IKEA free buss approxamatly XX:10/15
• SIM card – prepaid sim card, don‘t need Norwegian ID’ nr. Buy in stores, a lot of different dealers
• Økonomiformidlingen(.no) – Bank, Contracts, Transportation, Health, Telecomunications and more. Brochures at reception
Bergen city
Remember
• Do not go on the roof • Clean up after yourself in the
common area
• Do not take tables/chairs outside • No smoking inside
• Inform your neighbours about kitchen parties