Harvesting the Power of Informal and Social Learning with SharePoint

with Joel Oleson and Jerry Goguen

About Joel Oleson

First SharePoint Admin

Top social media influencer

Enterprise search strategist at BA Insight

Community builder

Global traveller

CollabShow.com

TravelingEpic.com

@joeloleson

About Jerry Goguen

CEO and Founder of Intralearn Software

Thought leader on using SharePoint as a platform

eLearning technology pioneer

@intralearn

Understanding Social and Informal Learning Through Stories

Joel Oleson

Is Anyone Home?

More than half of all deployments are struggling or

failing with their SharePoint deployments.

~AIIM—Association for Information and Image Management

Statistic

Work Like A Network

Work Transparently

Bridge the Knowledge Gap

Cross-Generational and Tribal Knowledge Transfer

Social Isn’t New

File

Sharesvs.vs.

Case Studies and ResearchJerry Goguen

Knowledge Management & Enterprise Social Network◦ Basis for informal and social learning

SharePoint and Yammer Informal Learning Examples via ESN

Business Challenge

◦ Technologist & knowledge workers are already informally learning

◦ Very few organizations have any strategy

◦ New mindset and approaches are needed

◦ Very little involvement by Learning and Development within organization

eLearning Guild ResearchInformal Learning Takes Off – Jane Hart

Technological hurdles◦ Lack of technology

◦ Informal learning is not evaluated

No defined metrics/measurements

◦ Identification and organizational needs

◦ Integrate into workflow

◦ Determine relevancy and effectiveness

eLearning Guild ResearchInformal Learning Takes Off – Jane Hart

180,529 people

Believe productive should be measured by output of work

Desire environment of teamwork and community

Value transparency

PwC’s NextGen: A Global Generational StudyEvolving Talent Strategy to Match the New Workforce Reality

2016

2014

Millenials

Accelerate the integration of technology into the workplace, enabling workers to harness technology in ways that give them more flexibility and increase efficiency

Create a meaningful rewards structure that regularly acknowledges both large and small contributions made by employees

Create innovative ways to keep employees engaged and perform at their best

PwC Takeaways

Uncontrolled, unmanaged information

Critical risk governance of information collaboration & sharing:◦ Discussion tools, instant messaging, txt messaging◦ Conferencing tools◦ Facebook ◦ Tweets◦ Dropbox◦ Other unstructured data

Osterman ResearchDeveloping an information governance strategy -2014

Measuring Knowledge is Power

Informal Learning SharePoint Add-on

Addresses concerns, embraces benefits Small shell around existing informal learning sources

◦ SharePoint portals for polices & procedures, PowerPoints, etc.◦ Yammer based sharing, coaching and mentoring ◦ Lync, etc., for live and recorded eMeetings/presentations◦ Public social media tools such as Twitter, Facebook, LinkedIn◦ Public knowledge sharing such as YouTube, MOOCs & Infographics

Metadata, knowledge check, points, community awareness Metrics

On-Premise and Azure private cloud SharePoint Yammer Lync SQL Server and Reporting WCF Services Mobile ready

Utilize Existing Microsoft Infrastructure

Screens

Harvesting the Power of Informal and Social Learning with SharePoint

with Joel Oleson and Jerry Goguen

Questions?Thank you for attending!