Post on 17-Jan-2015
description
HANSEN GROUPPRESENTATION TO PRINCIPALS
Mr. Raymond Lee – Kaohsiung head office2014
THE CONTENT
Agenda01
About us02
Services03
Analysis04
Discussion
05
Of the presentation.
Detail about our company.
Our business scope
Performance overview.
Comments and Q&A.
About UsDETAIL ABOUT OUR COMPANY
12345678902123456789011988FOUNDED IN KAOHSIUNG BY 5 PARTNERS IN
We Carved Our Own History
1988
Hansen was founded in November 1988.
1990
Merged Mars shipping agencies. 1990
Representing as exclusive agent for Hoyer Global Transport in isotank container distribution in Taiwan.
2002
• Setup Sovereign base logistics in Phnom Penh, Cambodia
• Acquired navigation rights on Mekong River.
2002
Setup Hansen Logistics Corp. for freight forwarding business.
2005
Taipei & Shanghai offices launched. Taipei office mainly functional as marketing arm and Shanghai office offers give general agency services for ship owners.
Hansen International Agency Co., Ltd. is the leading shipping agent in Taiwan, formerly known as Hansen Shipping Agencies Co., Ltd., established in November 1988, and provides world-class services with outstanding knowledge and experience based on ISO 9001-2008.
We Carved Our Own History
2006
• Setup Vietnam representative office in Hochiminh city.
• Strategically joint venture with V.Ships Singapore for agency business in Asia.
2006
ISO certified (#27Q12945) 2009
Flexibag service of Hoyer Global Transport launched in Taiwan.
2009
Representing agent for Zim Line in Cambodia.
2010
Acquired foreign direct invest business license in Vietnam.
2012
Representing agent for InterAsia Lines in Cambodia
Ship agency services are comprised of professional port agency services based on years of experience, a high level of competence, and standardized service concepts that are adapted to local requirements. With understanding of customers’ needs, we consistently deliver optimal solution for mutual value.
The Company Organization Chart
Meet Our Team MembersOf Ship Agent Operation
01Managers
Our ship agent team is consisted of general agency
and port agency departments, which is
managed by two heads who joined Hansen for more the 15 years and to co-ordinate the division and cooperation
for vessel and cargo operations. With such
experienced knowledge base we are confident to handle all situations in all ports in
Taiwan.
02Operators
We are the eyes and ears of principals with the most responsible and reliable
team members of 8 coordinators. To handle
vessel operation with prompt communication and fast
reaction, 24-hours of contact is backed up by both of our
operators and boarding officers with seamless
teamwork. At average of 8 years and above, we take
care of the vessel and cargo like mother to the child.
03Boarding Officers
The strong, energic and experienced boarding agents
are at port and to attend vessels to make sure both
vessel and cargo being cared. Besides systematic procedures, we bring more humanity to the master and his crew are satisfied of their needs. To monitor operations
at sight proactively, we assigned dedicated person at
Mailiao port as to enhance service quality.
04Accounting
We have good turnover of capital to make vessel operations completed
smoothly and efficiently. Supported by stable finance enable us to replenish ship
supplies by owners demand. Fast finalizing p/da and lead
time saves the time and internal procedures that
keeps business moving on.
We have 68 people in Taiwan offices which consisted of 58 in Kaohsiung head office, 9 in Taipei office and 1 in Mailiao port. Our team managers are equipped with more than 15 years of shipping experience.
Our people
We have 8 desk operators and 6+1 boarding officers on duty and collaboration. Our people of abovementioned are more than 8 years of experience in shipping industry averagely.
Experienced team of port agent profession
We are the exclusive agent for Hoyer Global Transport since 1990 for iso tank containers and flexibags.
Freight forwarding and chemical transport solutions
Sovereign Base Logistic Holdings Container feeders provide weekly services connected Phnom Penh to Hochiminh.
Hoyer Transport VietnamOffering full logistic services and marine solutions that based in Hochiminh city.
V.Ships Hansen (China)Acting as general agent in Shanghai covering all China main ports.
Overseas Business Entities
We developed cargo broking team for chemical and petroleum cargos moving mostly Asia pacific and worldwide.
Cargo broking
ServicesOUR BUSINESS SCOPE
We Take Care the Vesselfor you!
WWW
WW
W Husbandry servicesWProtecting agency
?WShip agency
Ship-to-Ship transfers
Ship spares logistics
7Bunker fuels
WCrew changes
WShip supply
P/DA estimation
Port information
And You May EnjoyThe Benefits!
W Effective communicationsWEfficient husbandry
8WRapid turnaround
W24 Hours contact
WAccurate accounting
AnalysisPERFORMANCE OVERVIEW
Yearly Overview onAgency Performance
The fast growing development based on strong knowledge in petroleum and chemical industry. We are proud to describe us as one of the specialists handling chemical, petro-chemical and gas parcel tankers in Taiwan. As to enhance the quality standard of the services, our in-house boarding officer is stationed to attend ships at the Mailiao Port, as to accompany with the monopoly local port agent belonging to Formosa group.
About Tanker & Bulk Carrier Agent
Tanker Bulk Carrier0
100200300400500600700800900
1000
Port call Performance of Tanker & Bulk Carrier
2011 2012 2013
Stand out as one of the most experience dry bulk agent. The experienced dry-bulk team was established in 1984, and serving Taiwan principals with the best quality including furnishing the market reports, port line-ups, facility guides and local port information through an integrated communication network.
About Owner Nominated Agent
Cemen
tCoa
l
Limes
tone
Naphth
a
Crude
oil
Gener
al c
argo
Conta
iner
0
100
200
300
400
Port call Performance of Owner Nominated Agent
2012 2013 2014(Feb)
Performance Analysis Port Calls of Year 2013
392Kaohsiung Port Corp.
478Taichung Port Corp.
40Keelung Port Corp.
45% 49% 6%
An Ping (11)Yung An (9)
Kaohsiung (372)
Taichung (63)Mailiao (415)
Taipei (18) Suao (11)
Shen Ao (8)Keelung (0)Shalung (3)
DiscussionCOMMENTS AND Q&A
Scroll to take a tour
3Your vessel arrived
Taiwan. So what are we going to do?
3
Our KeyStrength and Competitiveness
Quick, accurate, detailed PDAs and port information
Local understanding and robust relationship
Fulltime husbandry to vessel and cargo
Prompt communication
Experienced managers and teamwork
Our KeyStrength and Competitiveness
Understands your trade & cargo requirements
Emergency Response Procedures
Transnational coverage
Financially strong
High integrity, reputation & reliability
Whether you have specific needs or just want to say hello, feel free to send us a message or give us a call.
Office+886 7 3344478
Address12Fl., No.29, Haibian Road, Lingya District. Kaohsiung City, Taiwan
Send your Advices and Suggestion at agency.taiwan@hansengroup.com.tw
Contact Us!