TYPHOON HAIYAN / YOLANDA (PHILIPPINES)ISCRAM 2014Gisli Olafsson Emergency Response Director@gislio

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SETyphoon Haiyan/Yoldanda – 8 November 2013

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SENetHope Member NGO Office Locations

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SENetHope Members Active

Member Activities Member ActivitiesActionAid BY International Federation of Red Cross/ Red

Crescent (IFRC) BSQ(hY

AmeriCares h International Medical Corps (IMC) hCARE BS Islamic Relief (Catholic Relief Services BS MercyCorps BS(hYChildFund International Y Oxfam International BShYChristian Aid h Plan International BSYConcern Worldwide ( Relief International hDirect Relief h Save the Children ShYHabitat for Humanity B SOS Children’s Villages YHeifer International Y World Vision BY

B shelter S water Q supplies ( ICT assessments h medical Y food / families / women & children

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SENetHope’s Response

- 3 VSATs installed in partnership with BT

- 6 additional VSATs installed in partnerships with NetHope members

- 105 satellite phones handed out- 14 BGANs handed out- 300 laptops handed out- 200 VOIP headsets handed out- 50 video cameras handed out- ICT assessments performed in East

Samar, North Cebu, and Panay Island- ETC cluster and NetHope community

working as one

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ETC Services

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Emergency Telecom Cluster Coordination

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ICT Assessment Methodology

• Initial Assessment (First days)• Based on secondary data sources• Mobile operator data• Social media reports• Media reports• Response organization information

• Used to determine the initial scope of the ICT infrastructure damage

• Rapid Field Assessments (First 1-2 weeks)• Field trips to affected areas• Visual surveying of affected damage to infrastructure• Interviewing of key stakeholders• Connectivity assessments• Needs of response organizations, affected population captured.

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ICT Assessments – things to consider

• Consider leveraging more crowd-sourced information• Collaborate with the infrastructure operators• Use network infrastructure data• Don’t forget power, fiber, etc.

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Providing Connectivity

INFORMATION MANAGEMENT

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Cluster Assessments

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Cluster Assessments

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Digital Volunteers

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Digital Volunteers

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Digital Volunteers

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Digital Volunteers

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Good – Bad - Ugly• More information being shared amongst organizations• More coordinated use of digital volunteers• More joint assessments within humanitarian community

• Lack of data standards slowing down use of shared data• Extensive data processing needed to use shared data• Lot of duplication of efforts

• Lack of coordination with government response• Lack of involvement with local community• Lack of attention to areas outside of CNN focus area

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Way Forward• We need data standards for core emergency response data• We need easy ways of sharing our data in machine readable

format• We need more coordinated information management efforts• We need to work closely with affected governments• We need to build information management capacity in

disaster prone developing countries• We need to focus on entire affected area, not just where

media is• We need to involve the affected community in the

information management effort• We need new ways of funding innovation and research in the

humanitarian space.