Non verbal Communication

BY:-

Abdul Rehman Khan

Antra Gupta

Jatin Kukreja

Skand Arora

ASET 5CSE7

DEFINITION

Communication without words. Aspects of communication not involving verbal

communication Communication without use of spoken language. Involves apparent behaviors like facial expression,

postures, Paralanguage

IMPORTANCE OF NON VERBAL COMMUNICATION

Most basic part of our personality.

Over 65 percent of social meaning of the messages sender sends are communicated non-verbally.

It’s an important part of our social as well as professional life.

It has the following effects:

Repetition – Reinforce what is already being said

Contradiction – Contradict the message and make the speaker seem untruthful

Substitution – Can take place of words

Complementing – Compliment a verbal message like a pat on a back

Accenting – Can underline certain point in the message

Establishes and maintains

interpersonal relation.

Replaces and regulates language.

To accompany speech in

managing the cues of

interaction between

speakers and listeners.

Express emotions thereby

presenting of one’s personality

and attitude.

OCCULESICS

PARALINGUISTICS

PROXIMICS

ARTIFACTS

KINESICS

CHRONEMICSTACTILI

CS

Non verbal communication

FORMS OF NON VERBAL COMMUNICATION

KINESICSKinesics is the interpretation of body language such as facial expressions and gestures — or, more formally, non-verbal behavior related to movement, either of any part of the body or the body as a whole. It includes facial expressions, gestures, body movements and eye contact.

Body Language

Reinforces, clarifies verbally expressed ideas. Body acts as a “truth talker” – it speaks louder

than words Postures used to indicate attitudes, affective

moods, warmth etc.

Facial Expressions

•The human face is extremely expressive, able to express countless emotions without saying a word.

•And unlike some forms of nonverbal communication, facial expressions are universal.

OCCULESICS

Important to one starts presentation. The listener looks to the eyes of the speaker to find out The truthfulness of his speech , his intelligence,

attitudes, and feelings

Include handshakes,holding hands,high fives, a pat on the shoulder.

Haptics include communicationwith help of touch.

• Clothing has the power influence

• A desire to conform • A desire for self-expression • A desire for aesthetic

satisfaction • Depicts culture• The desire for social

participation • Physical comfort

ARTIFACTS

PARALINGUISTICS

Refers to the non-verbal elements of communication used to modify meaning and convey emotion

includes the pitch, volume. Speaking quickly reflects stress or excitement. The accent we use. Sounds (gasps and murmurs) How we pronounce words Filled pauses such as ‘Mmmm’, ‘Ahhh’, ‘Ummm’

PROXEMICS

Interrelated observations and theories of man’s use of space as a specialized elaboration of culture

Every culture has norms for using space. People who want to even out power seek out

neutral territory. How people arrange space reflects how close

they are and whether they want interaction. Restaurants can arrange seating to encourage

people to spend time or to eat quickly and leave.

CHRONEMICS

How do we manage and react to others’ management of time Duration Activity Punctuality

A study conducted by Burgoon (1989) found that people who arrive 15 minutes late are considered dynamic, but much less competent, composed and sociable than those that arrive on time.