Gregg Brockway President TripIt, Inc. gbrockway@tripit.com the Traveler-Centric Future.

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Transcript of Gregg Brockway President TripIt, Inc. gbrockway@tripit.com the Traveler-Centric Future.

Gregg Brockway PresidentTripIt, Inc.gbrockway@tripit.com

the Traveler-Centric Future

Gregg Brockway gbrockway@tripit.comhttp://twitter/gbrockway

Hi. My name is Gregg Brockway. This is my tag cloud.

Email/SMS

CalendarPrint

Mobile Partners

1. Best post-booking experience (incl. live calendar integration!)

2. Mobile services 3. Social network integration4. Open API & developer ecosystem5. Revenue opportunity with TripIt Pro6. Easy to implement

Why Work With TripIt?

An invention that will revolutionize the travel industry…

“The future is already here,

It’s just unevenly distributed”— William Gibson

Mobile + Social + Interoperability = the travel centric future

TREND 1_ Mobile

• 4 billion smartphones by 2012

• Smartphone market growing 20 times faster than PC

• 80% of business travelers carry smartphones

Mobile adoption is changing how people behave.

Source: Joi Ito

Mobile is everywhere

TREND 2_ Social Network

• 300 million Facebook members

• 50 million twitter users

• Worldwide participation growing from 118 million in 2008 to 800 million by 2012 (Gartner)

Social media is connective everyone — all the time.

Source: Walt Handelsman, Newsday, Tribune Media Service

0% 10% 20% 30% 40% 50% 60%

LinkedIn

Wikipedia

Facebook

YouTube

TripAdvisor

Flickr

Twitter

Delicious

Plaxo

Digg

MySpace

FlyerTalk

Other Sites

TripIt road warrior survey

Q_What social and travel sites do you use?

Source: TripIt, July 2008

The social web is more than social networks.Our social graph is becoming portable.

“…social architecture…will come to underlie all the successful applications of our day, and the earlier apps will rapidly adapt to this model or be eclipsed by other apps that do”

— Stowe Boyd, /Message, February 2006

TREND 3_ Interoperability of services

TRAVEL 1.0“one-way web”

1995-2002

The Evolution of Online Travel.

TRAVEL 2.0“two-way web”

2002-2007

What’s Next?“the bot web”

2007-TODAY

“I have a dream for the Web …when the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The intelligent agents people have touted for ages will finally materialize.”

— Tim Berners-Lee (1999)

The world as we used to know it…

business

leisure

social

The Traveler Centric Future is the convergence of all our work, leisure, and social behaviors.

business

leisure

social

Stories from the unevenly distributed traveler centric future…

COMPANY – location & visibility

Meet theItinerator

COMPANY – productivity & traveler satisfaction

SUPPLIERS – new revenue opportunities

•Introducing the next big upsell opportunity – Social Seats•$30 to sit next to someone “interesting”

SUPPLIERS – more efficient operations

SUPPLIERS – improved service experience

TRAVELER – better travel experience

Traveler – more personalized services

QUICK SUMMARY

1. Mobile + social + interoperability = traveler centric future

2. The traveler centric future offers opportunities for everyone.

3. Its coming. The question is how we respond?

“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.”

— Charles Darwin

How will you be remembered?

Gregg Brockway PresidentTripIt, Inc.gbrockway@tripit.com

the Traveler-Centric Future