Getting the Edge by Timothy Cherubini

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Presented to Winter 2013 Georgia Library Directors Meeting

Transcript of Getting the Edge by Timothy Cherubini

GETTING THE EDGE!Georgia Public Library ServiceWinter Public Library Directors’ MeetingDecember 5, 2013

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Connect!

Timothy CherubiniSenior Director of Engagement & ProgramsLYRASIS

timothy.cherubini@lyrasis.org800 999 8558 x4992SKYPE: timothy_cherubini

• Edge 101• Progress to Date• Upcoming• Q&A

SESSION OVERVIEW

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

EDGE 101

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

All people should have opportunities to enrich and improve their lives through open access to exceptional information, communication and technology services available in public libraries

EDGE INITIATIVE GOAL

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

The coalition of leading library and local government organizations working on Edge includes:

•Bill & Melinda Gates Foundation –funding partner for Edge•Urban Libraries Council – the lead agency for Edge•American Library Association, OITP•International City/County Management Association•LYRASIS•OCLC’s WebJunction•Public Library Association•State Libraries of California, Oklahoma and Texas•TechSoup Global•Universities of Maryland and Washington

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

THE EDGE ROUNDTABLE

• Assess current public access technology and how it’s used

• Identify ways to strengthen or enhance public access technology

• Engage with key leaders about the role for the public library in improving communities

WHY IS EDGE IMPORTANT TO PUBLIC LIBRARIES?

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

BENCHMARKS ASSESSMENT TOOLS

RESOURCE GUIDE & CASE STUDIES

TRAININGREPORTING &

PRESENTATION TOOLS

Where People Connect, Communities Achieve

THE EDGE TOOLKIT

@LibraryEdge @LibraryEdge www.LibraryEdge.org

COMMUNITY VALUELibraries provide programs and services that enable people to get

value from their use of technology.

ENGAGING THE COMMUNITY & DECISION MAKERSLibraries are a valuable community resource and a strategic

partner in helping people and communities improve their quality of life.

ORGANIZATIONAL MANAGEMENTLibraries manage resources so that members of the community

who need or want access can get it regardless of a ability, skill, personal technology, or available time.

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

THE BENCHMARKS

Action Plans

Executive Tools

Executive Tools

Executive Tools

EDGE RESULTS IN PILOT LIBRARIES

Miami, OK• Digital Literacy• Strategic Planning Based on

Community Priorities• Library Staff Technology Expertise

New Braunfels, TX• Strategic Partnerships• Library Staff Technology Expertise• Technology Inclusiveness

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@LibraryEdge @LibraryEdge www.LibraryEdge.org

EDGE RESULTS IN PILOT LIBRARIES

El Paso, TX• Digital Literacy• Device and Broadband Capacity• Library Staff Technology Expertise

Sacramento, CA• Library Staff Technology Expertise• Digital Literacy• Support use of technology for

health and wellness information

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

• 159 libraries in seven states

• Largest library systems participating are Chicago Public Library and Houston Public Library both serving over 2 million residents

• Smallest library systems participating are O’Keene Public Library and Locust Grove Public Library in Oklahoma both with service areas of less than 1,500 residents

Where People Connect, Communities Achieve

SUMMER 2013 SOFT LAUNCH: WHO PARTICIPATED?

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Libraries Work on Action

PlansOngoing

Library Staff Participate in

TrainingAugust 15-

Sept. 30

Libraries Take the

AssessmentJune 12-July

31

Online Tool Orientation Webinars

June

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SOFT LAUNCH TIMELINE

@LibraryEdge @LibraryEdge www.LibraryEdge.org

• Create an account• Take the assessment• Access the EDGE help desk as needed• Review assessment results with library staff• Create an action plan• Use recommended resources• Participate in training• Communicate results and action plans with partners• Collaborate locally to implement action plans• Customize executive tools and deliver to local leaders• Share successes and lessons learned with other libraries

Where People Connect, Communities Achieve

WHAT DOES PARTICIPATION LOOK LIKE?

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• Training/Support for State Libraries

• The Online Tool

• The Help Desk

• Communications Tools

• Training for Public Libraries

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WHAT DID WE LEARN? – WHAT WORKS

@LibraryEdge @LibraryEdge www.LibraryEdge.org

• Workflow in the Online Tool

• More variety in communication tools

• Comparison information is highly desirable

Where People Connect, Communities Achieve

WHAT DID WE LEARN? – IMPROVEMENTS UNDERWAY

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Libraries want comparative information to help them understand their results, determine priorities and make strategic decisions. This comparison data will be generated during the national launch and available in 2014.

Identifies gaps & opportunities

Engages staff in improving

the library

Opens dialogue

Communicates value

INTERNAL

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EDGE IS HELPFUL INTERNALLY & EXTERNALLY

@LibraryEdge @LibraryEdge www.LibraryEdge.org

EXTERNALv v

Edge helps stakeholders connect technology in libraries with achieving community priorities

Edge pilot libraries say:

+ + =

LIBRARY PUBLIC ACCESS TECHNOLOGY

PARTNERSHIPS ACHIEVING COMMUNITY PRIORITIES

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STAKEHOLDERS

In seven states:

CaliforniaConnecticut

IllinoisNorth Carolina

Oklahoma Pennsylvania

Texas

SOFT LAUNCH SUMMER 2013

Edge launches nationally in January 2014

NATIONAL LAUNCHBEGINS JANUARY

2014

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WHEN CAN YOU START?

@LibraryEdge @LibraryEdge www.LibraryEdge.org

v v

NATIONAL LAUNCH PLANNING

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@LibraryEdge @LibraryEdge www.LibraryEdge.org

• Starting January 22nd – National Launch Begins Rolling Out With:

• Statewide Initiatives in CA, CT, IL, NC, OK, PA, TX

• Comparison Libraries

• Individual Public Libraries who signup @www.libraryedge.org

• Other statewide initiatives?

Where People Connect, Communities Achieve

NATIONAL LAUNCH

@LibraryEdge @LibraryEdge www.LibraryEdge.org

COMPARISON LIBRARIES

• Approximately 850 libraries invited to participate as part of the national sample; an estimated 290 will respond

• Edge will closely coordinate with State Libraries; lists being sent to each with communications support

• Deadline will be March 31st - but extension is possible based on response rates

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

WHAT YOUR LIBRARY CAN DO NOW

To get ready to participate in 2014:

Sign up for an account at www.libraryedge.org on January 22nd

You will get instant access to the assessment workbook and be registered for full account access

Engage with GPLS on interest in Edge in GA

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org